Carlton Hotel Shah Alam

3.0 star property
Hotel in Shah Alam with a 24-hour front desk and a restaurant

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Photo gallery for Carlton Hotel Shah Alam

Reception
Breakfast, lunch and dinner served
Executive Suite | Living room | 39-inch LCD TV with satellite channels, TV
Executive Suite | In-room safe, desk, iron/ironing board, free WiFi
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

View in a map
No. 1 Persiaran Akuatik, Seksyen 13, Shah Alam, Selangor, 40100
  • Shah Alam Stadium
  • i-City
    ‪7 min drive‬
  • Sunway Pyramid Mall
    ‪8 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪40 min drive‬

Room options

Deluxe King

  • Sleeps 3
  • 1 King Bed

Executive Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Twin

  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Shah Alam

Located in Seksyen 13, Carlton Hotel Shah Alam is within 2 miles (3 km) of sights such as Shah Alam Stadium and Stadium Malawati. This 3-star hotel has 111 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Stadium Malawati - 2 min drive - 1.0 mile
  • Ideal Convention Centre Shah Alam - 2 min drive - 1.2 miles
  • Shah Alam Blue Mosque - 3 min drive - 2.2 miles
  • i-City - 7 min drive - 4.7 miles
  • Sunway Pyramid Mall - 8 min drive - 6.4 miles

Getting around

  • Kuala Lumpur Shah Alam KTM Komuter Station - 6 min drive
  • Taman Bahagia Station - 11 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive

Restaurants

  • ‪Pak Su Corner @ TTDI Adina - ‬6 min walk
  • ‪Renang Tomyam - ‬2 min walk
  • ‪The Chicken Rice Shop - ‬6 min walk
  • ‪Kelab Shah Alam Selangor - ‬9 min walk
  • ‪Cendol Pulut/Tapai Laksa Utara - ‬13 min walk

About this property

Carlton Hotel Shah Alam

Hotel in Shah Alam with a 24-hour front desk and a restaurant
Guests of Carlton Hotel Shah Alam enjoy access to free WiFi in public areas, meeting rooms, and a business center. There's free parking and an airport shuttle for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. This hotel also has a terrace.
39-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Other amenities include coffee makers, safes, and desks.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 15 for children
  • A restaurant

Restaurants on site

  • Carlton Gourmet

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2007
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 50.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Carlton Holiday Hotel Shah Alam
Carlton Holiday Hotel
Carlton Holiday Shah Alam
Carlton Holiday
Carlton Holiday Hotel And Suites Shah Alam
Carlton Holiday Hotel Suites
Carlton Hotel Shah Alam Hotel
Carlton Hotel Shah Alam Shah Alam
Carlton Hotel Shah Alam Hotel Shah Alam

Frequently asked questions

Is free cancellation available at Carlton Hotel Shah Alam?

Carlton Hotel Shah Alam offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Carlton Hotel Shah Alam?

This hotel is situated in Seksyen 13, close to Sunway Pyramid Mall and i-City. You'll also find Shah Alam Stadium and Shah Alam Blue Mosque within a short drive.

Is parking available on site at Carlton Hotel Shah Alam?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Carlton Hotel Shah Alam feature a casino at the property?

No, Carlton Hotel Shah Alam doesn't have a casino.

Is there an indoor pool at Carlton Hotel Shah Alam?

No, there is no indoor pool at this hotel.

Is Carlton Hotel Shah Alam good for couples?

Couples will appreciate amenities like a restaurant, a terrace, and a 24-hour front desk at this hotel.

Are there hot tubs at Carlton Hotel Shah Alam?

No, there isn't a spa tub at this hotel.

Does Carlton Hotel Shah Alam have a restaurant that serves breakfast?

Yes, Carlton Hotel Shah Alam serves buffet breakfast for a surcharge each morning at Carlton Gourmet.

Does Carlton Hotel Shah Alam allow pets to stay for free?

No, pets aren't allowed at Carlton Hotel Shah Alam.

Does Carlton Hotel Shah Alam have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Carlton Hotel Shah Alam?

The closest major airport to Carlton Hotel Shah Alam is Subang (SZB-Sultan Abdul Aziz Shah), which is 8 mi away (21 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is located 28.9 mi away (41-minute drive).

Are there rooms with balconies that I can book at Carlton Hotel Shah Alam?

No, there aren't any guestrooms with balconies at Carlton Hotel Shah Alam.

Carlton Hotel Shah Alam Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 15 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Muizuddin

Liked: Staff & service
Disliked: Property conditions & facilities
The aircond was in poor condition. At Max but still not cool. The hall on each floor in front of the lift were smelly. Other than that, everything is good. The food was good.
Stayed 3 nights in Feb 2020

2/10 Terrible

LEE

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

BAD EXPERIENCED

Book a room with non-smoking guestrooms, but ended getting a room that filled with smoking odor bcos it is a free-smoking guestroom with an ashtray. Erghh. My room was a adjoining room with noisy next door guest, they also smoke in their room which the smoke smell can filled up our room through connecting door. You know this kind of feel when u didnt smoke and u are a women. Then, when i request for a room change, the receptionist decline with a fullhouse reason. 11pm, i cannot stand anymore with the smell, checkout and find another place to stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Marhalim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Imazafifa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Arrifin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

Sharifah Fadzlon

Business traveler
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth

Not so good , price expensive but its like staying at budget cheap hotel
Stayed 1 night in Aug 2019

6/10 Okay

KHAIRUL

Stayed 1 night in Dec 2018

8/10 Good

Mdsidek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice dispointted when the breakfast foods is not refilled by the hotel. The foods already finished at only 8:00 and no refilled.
Stayed 1 night in Nov 2018

8/10 Good

Atiqah, My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Room is big for two persons.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Could be better

The hotel is a bit run down but still acceptable for a short overnight stay. Affordable pricing comes with a breakfast.
Stayed 1 night in Oct 2018

4/10 Poor

Norazlena

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience ! Old hotel ! Sad ! Not same in internet picture .
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berhampiraj dengan pasaraya dan di tengah bandar.juga berhampiran dengan stesyen bas ekspres sementara.
Stayed 2 nights in Oct 2018

6/10 Okay

Nor, Ipoh, Perak

Liked: Staff & service, room comfort
First room assigned reeked of cigarette despite requesting for non smoking room. Luckily the hotel readily switched us to a non smoking room upon request. Toilet was spartan but clean. Linen was clean. Carpet felt slightly dusty. Generally ok
Stayed 1 night in Sep 2018

6/10 Okay

Sulaiman

its moderate..

the hotel need to improve and upgrade its facility..look ageing n need cleaning compound
Stayed 4 nights in Aug 2018

8/10 Good

Saw, Malaysia

Liked: Staff & service

Nice n quiet

Suitable for me because I like quiet environment. A lot of private parking bays.
Stayed 2 nights in Dec 2017

6/10 Okay

Abu, Manchester

Disliked: Property conditions & facilities, room comfort

Got a torn door inside of the hotel room..

It's Okay... It just had some secret door that can be lead to another room. These door can be only been accessible by the outsiders from another room. It would be best if there's no secret door in every room at the hotel. Please improvise on that. (,^^)
Stayed 1 night in Dec 2017

8/10 Good

mahdzir

Liked: Cleanliness

Value for money.

Its value for money especially for those are looking for low price. its 3 star hotel. only the room condition looked old design and outlook.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Liked: Staff & service

only ok

room for 1 night only
Stayed 1 night in Aug 2017

8/10 Good

Shaifudin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Mohd Asharaf

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Stayed 1 night in Jul 2017

10/10 Excellent

NIRAJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value hotel near KLCC

Amazing central hotel near KLCC and Hard rock Cafe. Clean good rooms. Helpful staff. Good breakfast. Easy Parking for Cars. High grade security in house.
Stayed 1 night in Jun 2017