6/10 Okay
Jessica
Nov 2, 2025
I did a deluxe seaview room yet my balcony looked right into a tree, not the sea. Also had to take 3 different elevators to get to my room, which never seemed to be below 100% humidity. Keeping it at 79 before I arrived didn’t help. But real area that needs major improvement is front desk. To get anyone’s attention even when a half a dozen people were standing there was a challenge. They’d rather talk to each other to answer the phone than make eye contact with a guest. If I asked a question, I got a blank stare and then sheer panic as they would talk amongst themselves to figure out an answer to a simple question any front desk would know. Also tried to charge me for food at the pool that I did not order. Laundry was also expensive compared to other hotels. Pluses: central location for access to beach, shopping, massages, and dining. Nice to be in the same building as the pool.
Jessica
Stayed 5 nights in Oct 2025


























