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West Plaza Hotel Downtown

2.5 star property
Motel in Koror with spa services and a 24-hour front desk

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Photo gallery for West Plaza Hotel Downtown

Miscellaneous
Standard Room | View from room
Standard Room | Down comforters, in-room safe, individually furnished, desk
Lobby
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Koror, Koror, Koror Island, 96940
  • WCTC Shopping Center
    ‪2 min walk‬
  • National Stadium
    ‪7 min walk‬
  • Palau Aquarium
  • Koror (ROR-Palau Intl.)
    ‪10 min drive‬

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Room options

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, individually furnished, desk

Standard Room

  • City view
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Koror

West Plaza Hotel Downtown places you next to WCTC Shopping Center and within a 10-minute walk of Asahi Stadium. This 20-room motel has in-room conveniences like sitting areas, refrigerators, and TVs.
View more Motels in KororOpens in a new window

What's nearby

  • WCTC Shopping Center - 2 min walk - 0.1 miles
  • Asahi Stadium - 7 min walk - 0.4 miles
  • National Stadium - 7 min walk - 0.4 miles
  • Etpison Museum - 10 min walk - 0.6 miles
  • Palau Pacific Resort Beach - 7 min drive - 3.4 miles

Getting around

  • Koror (ROR-Palau Intl.) - 19 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min drive
  • ‪Canoe House - ‬6 min walk
  • ‪The Taj - ‬3 min walk
  • ‪Rock Island Cafe - ‬11 min walk
  • ‪Elilai - ‬5 min drive

About this property

West Plaza Hotel Downtown

Motel in Koror with spa services and a 24-hour front desk
Guests of West Plaza Hotel Downtown enjoy free WiFi in public areas, spa services, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for USD 22 per person one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets.
24-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other amenities include sitting areas, refrigerators, and free local calls.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 24-inch TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Airport shuttle transfer per adult: USD 22 (one-way)
  • Airport shuttle transfer per child: USD 0 (one-way)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 22 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the motel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

West Plaza Downtown
West Plaza Downtown Koror
West Plaza Hotel Downtown
West Plaza Hotel Downtown Koror
West Plaza Downtown Palau, South Pacific
West Plaza Downtown Koror
West Plaza Hotel Downtown Motel
West Plaza Hotel Downtown Koror
West Plaza Hotel Downtown Motel Koror

Frequently asked questions

What's there to see near West Plaza Hotel Downtown?

Located steps from WCTC Shopping Center, this motel is in Koror, and within a 10-minute walk of Nikko Bay and National Stadium. You'll also find Palau Aquarium and Etpison Museum less than a mile away.

Is parking available on site at West Plaza Hotel Downtown?

Yes, self parking is offered for free at the motel.

Is there a spa available at West Plaza Hotel Downtown?

Spa services at the motel include massages.

Does West Plaza Hotel Downtown include a casino?

No, West Plaza Hotel Downtown doesn't have a casino.

Will I find an indoor pool at West Plaza Hotel Downtown?

No, there is no indoor pool at this motel.

Is West Plaza Hotel Downtown good for couples?

Couples staying at this motel will appreciate amenities like a down comforter and slippers as well as massages.

Does West Plaza Hotel Downtown have a hot tub?

No, there isn't a spa tub at this motel.

Does West Plaza Hotel Downtown have a restaurant with a breakfast menu?

No, West Plaza Hotel Downtown doesn't have a restaurant that serves breakfast.

Does West Plaza Hotel Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at West Plaza Hotel Downtown.

Are there connecting rooms at West Plaza Hotel Downtown?

No, there aren't connecting guestrooms at this motel.

How close is the airport from West Plaza Hotel Downtown?

The closest major airport to West Plaza Hotel Downtown is Koror (ROR-Palau Intl.), which is 5.9 mi away (19 minutes by car).

Are there rooms with balconies that I can book at West Plaza Hotel Downtown?

No, you won't find guestrooms with balconies at West Plaza Hotel Downtown.

West Plaza Hotel Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 50 reviews
Rating 8 - Good. 21 out of 50 reviews
Rating 6 - Okay. 14 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aiti

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I REALLY LIKE THE SERVICES THEY GIVEN TO US.
Stayed 10 nights in Aug 2024

10/10 Excellent

Schuyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in downtown
Stayed 10 nights in Aug 2024

6/10 Okay

Eva

Liked: Cleanliness

Customer service

Was good
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 7 nights in Feb 2024

8/10 Good

KYOKO

Stayed 4 nights in Jan 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service

Ok for the price

Good location but definite 2 star ... cold a/c , cheap mattress
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in May 2018

10/10 Excellent

Sei, Kyoto Japan

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed was very wide and enough room. The hotel was close to WCTC which is the center of the city. So it's very convenient for shopping and also eating.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation at West Plaza Downtown and they took me to a totally different hotel - West Plaza Desekel. It's the same chain but not the same hotel. I arrived with a group and was not able to stay in the same hotel as everyone else. Desekel was a dump and off the main street that I was supposed to be on. Don't stay here.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good choice

great location; friendly, helpful staff

4/10 Poor

TR1776, Boston USA

Disliked: Property conditions & facilities, room comfort

Hotel Ad Is misleading

Ad says satellite TV** But in the standard room you get only 3 channels which are not English, this should be mention in there ad. For much more money and In the deluxe suite you get cable with lots of channels. With no TV and no in room internet service you can find better hotels

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good hotel for divers

Hotel is located in a good access to all kind of restaurant. Staff are all kind and helpful.

8/10 Good

John, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant property and very helpful staff

Only downside was spotty wifi in room

6/10 Okay

Zorro Donre, Pohnpei Micronesia

Liked: Cleanliness, staff & service

Exprience at West Plaza Hotel town Down in Palau.

The Hotel is OK (Old type hotel) but looking at the condition of the rooms are OK but need to be redone to upgrade it a little in comparison to the hotel hotels in Koror Palau. Statts' are friendly but need to learn more about customer servicing. Parking lot rated from (1 to 10) is 3. less than 10 parking lot available at this Hotel. Their tax rate is 12% for the total amount billed me so Palau has the highest rate of hotel sales tax. No restaurant at this hotel.

6/10 Okay

Verified traveler

Liked: Cleanliness
Clean hotel in the middle of town with basic facilities. Restaurants within easy walking distance.

8/10 Good

Verified traveler

Liked: Cleanliness
Location was very cinviniant for tourist this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jerry, Guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Diamond in the Rough

Great staff and price was great. The room were cleaned daily and the staff was there to help out on everything. The only thing I found that I feel everybody wants is free cable in the rooms to keep up with world events. One other thing is WiFi you need to beable to connect this in the rooms. Hotel location great and lots of place to eat in walking distance. The AC all I can say is Wow.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

shigeaki

Traveled with group
Liked: Cleanliness, staff & service
good
Stayed 4 nights in Dec 2024

8/10 Good

TATSUYA, Osaka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不満というか不便なのはティッシュボックスが無いくらいです！ 周辺にレストラン、モール、コンビニもあるので、流しのタクシーがいないパラオでも、ここなら徒歩圏内ですべてオッケーです！ たぶん、ダイビングで来られる方が多いと思うので、室内に物を干すためのハンガーがもうちょいほしいですね！
Stayed 4 nights in Dec 2024

8/10 Good

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the center of Koror and is a nice hotel with a great location for shopping and dining.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ダウンタウンの中心にあり買い物や外食にとても便利でした。またホテルスタッフさんが気さくで色々な場所の予約をしてくれたりで大変助かりました。
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
満足した点 フライトまでの数時間のみの滞在であることを考慮し、フロントに近い部屋にしてくれた 電子レンジ、ポットが常備されていたので便利だった 不満な点 特になし
Stayed 1 night in May 2019