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Hotel Kaiserhof

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

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Photo gallery for Hotel Kaiserhof

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Property video
Poolside bar
Couples treatment rooms, sauna, steam room, body treatments
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Laundry

Explore the area

View in a map
Harmstätt 8 , Ellmau, Tirol, 6352
  • Place, Bergdoktorhaus
    ‪13 min walk‬
  • Place, Ellmau Ski Resort and Village
    ‪2 min drive‬
  • Place, Hartkaiser Gondola
    ‪2 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 624 sq ft
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Living area | Flat-screen TV, iPod dock, first-run movies

Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, down comforters, minibar, in-room safe

Superior Suite

  • 753 sq ft
  • 4 bedrooms
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Ellmau

Within a short walk of Bergdoktorhaus, Hotel Kaiserhof is within a mile (2 km) of Hartkaiser Gondola. This 52-room, 5-star hotel welcomes business and leisure travelers with ski-in/ski-out access, a full-service spa, and 5 restaurants.

What's nearby

  • Bergdoktorhaus - 13 min walk - 0.7 miles
  • Ellmau Ski Resort and Village - 2 min drive - 0.7 miles
  • Hartkaiser Gondola - 2 min drive - 0.7 miles
  • KaiserBad Ellmau - 6 min drive - 2.4 miles
  • Astberg Ski Lift - 6 min drive - 2.8 miles

Getting around

  • Oberndorf in Tirol Station - 15 min drive
  • Munich Airport (MUC) - 115 min drive

Restaurants

  • ‪Ellmauer Hof - ‬6 min drive
  • ‪Gasthaus Lobewein - ‬5 min drive
  • ‪Bettina - ‬3 min drive
  • ‪Blattlalm Going - ‬16 min drive
  • ‪Fabels, Ellmau - ‬3 min drive

About this property

Hotel Kaiserhof

Luxury hotel with 5 restaurants and a full-service spa
Guests of Hotel Kaiserhof have access to ski-in/ski-out access, a full-service spa, and an indoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 360 per room one-way. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this ski hotel include an outdoor pool, a gym, and a sauna.
Guests can expect free WiFi and flat-screen TVs with satellite channels and first-run movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, iPod docks, and sitting areas.
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

PanoramaSpa & Spa PurPur has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Similar properties

Couples treatment rooms, sauna, steam room, Turkish bath
Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection
  • Pool
  • Spa
  • Pet friendly
  • Kids pool
9.4 out of 10, Exceptional, 160 reviews
$257 nightly
The price is $291
Nov 16 - Nov 17
Total with taxes and fees
Grand Tirolia Kitzbühel - Member of Hommage Luxury Hotels Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Billiards/pool table
  • Downhill skiing
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowshoeing
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Renovated entire property - August 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • CD player
  • First-run movies
  • Flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 35 per pet, per day
  • Dogs only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 360 per room (one-way)
  • Pet fee: EUR 35 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Kaiserhof Ellmau
Kaiserhof Ellmau
Hotel Kaiserhof Hotel
Hotel Kaiserhof Ellmau
Hotel Kaiserhof Hotel Ellmau

Frequently asked questions

Are free cancellation options available at Hotel Kaiserhof?

Hotel Kaiserhof offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What is there to do around Hotel Kaiserhof?

This hotel is located in Ellmau within a short 12-minute walk of Bergdoktorhaus. You'll also find Hartkaiser Gondola and Ellmau Ski Resort and Village within a short drive.

Is parking available on site at Hotel Kaiserhof?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at Hotel Kaiserhof?

PanoramaSpa & Spa PurPur is the hotel's spa and services include deep-tissue massages, hot stone massages, hydrotherapy, and reflexology.

Does Hotel Kaiserhof feature a casino?

No, Hotel Kaiserhof doesn't have a casino.

Is there an indoor pool at Hotel Kaiserhof?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until September.

Is Hotel Kaiserhof a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 5 restaurants.

Are there hot tubs at Hotel Kaiserhof?

No, but this hotel does have a steam room.

Does Hotel Kaiserhof have a restaurant with a breakfast menu?

Yes, Hotel Kaiserhof has 5 restaurants, and serves free cooked-to-order breakfasts each morning.

Does Hotel Kaiserhof allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Kaiserhof for a fee of EUR 35 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Kaiserhof?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Hotel Kaiserhof?

Yes, every guestroom at Hotel Kaiserhof comes with a balcony with some featuring garden or mountain views.

Hotel Kaiserhof Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulaziz

Stayed 3 nights in May 2025

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best

Stayed 5 nights in Feb 2022

10/10 Excellent

Dirk, Dresden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
… it was perfect …
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nas pobyt v hotelu byl ve vsem perfektni.Chvalime k nam srdecny pristup a ochota majitelu hotelu.Radi se tam vratime.Priroda je krasna s velkou moznosti vyletu,ktere jsme tez uskutecnili.Pozdravujeme timto hostitele.Hlavacovi
Stayed 3 nights in Jun 2018

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