Hotel Kaiser in Tirol

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Kaiser in Tirol

A hotel with a pool, outdoor seating, and mountain views.
A compact, open-plan room with a wooden table, a laptop, and a red bench.
A buffet setup with various baked goods and fruits.
A modern living room with a grey sofa, a wooden coffee table, a floor lamp, and a potted plant.
A mountain resort with a swimming pool, stone walls, and wooden buildings.

Room options

View all photos for Quadruple Room, 1 Bedroom (Kaiserroom)

A hotel room with a large bed, two bedside tables, a desk, a chair, and a window with curtains.

Quadruple Room, 1 Bedroom (Kaiserroom)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Studio, 2 Bedrooms

A hotel room with a bed, a chair, a window, and a painting on the wall.

Studio, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

About the neighborhood

Scheffau am Wilden Kaiser

Hotel Kaiser in Tirol places you within 3 miles (5 km) of popular attractions like Ellmau Ski Resort and Village and Bergdoktorhaus. This 64-room, 4-star hotel has a full-service spa along with an outdoor pool and an indoor pool.

What's nearby

  • Südhang - 3 min walk - 0.2 miles
  • Brandstadl Cable Car - 11 min walk - 0.6 miles
  • Brandstadl Ski Lift - 14 min walk - 0.8 miles
  • Ellmau Ski Resort and Village - 4 min drive - 2.4 miles
  • Bergdoktorhaus - 7 min drive - 3.7 miles

Getting around

  • Hopfgarten im Brixental Station - 14 min drive
  • W.A. Mozart Airport (SZG) - 85 min drive

Restaurants

  • Stöfflhütte
  • ‪Cafe Pub Memory - ‬6 min drive
  • ‪Jägerwirt - ‬4 min drive
  • ‪Heuriger Ellmau - ‬5 min drive
  • ‪Restaurant Sonneck - ‬5 min drive

About this property

Hotel Kaiser in Tirol

At Hotel Kaiser in Tirol, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and a free ski shuttle. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Balconies, safes, and phones are other standard amenities.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kaiser Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Similar properties

An outdoor seating area with tables and chairs, a covered section with wooden beams, and a building with large windows and a brick facade.
Tirol Lodge
Ellmau
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 125 reviews
$98 nightly
The price is $115
Oct 21 - Oct 22
Total with taxes and fees
Tirol Lodge

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free ski shuttle
  • Free covered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Kaiser Restaurant
  • Kaisers Deli

Things to do

  • 27-hole adjacent golf course
  • Arcade/game room
  • Beach volleyball
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Cross-country skiing
  • Downhill skiing
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Library
  • Natural pool
  • Outdoor pool
  • Parasailing
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Baby monitor
  • Changing table
  • Children's games
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Stroller

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1994
  • Communal living room
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 40 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 40 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-9:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Parking has height restrictions.

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Kaiser in Tirol
Hotel Kaiser Tirol
Kaiser Hotel Tirol
Kaiser in Tirol
Kaiser Tirol
Tirol Kaiser
Hotel Kaiser Tirol Scheffau am Wilden Kaiser
Kaiser Tirol Scheffau am Wilden Kaiser
Hotel Kaiser Tirol All Inclusive Scheffau am Wilden Kaiser
Hotel Kaiser Tirol All Inclusive
Kaiser Tirol All Inclusive Scheffau am Wilden Kaiser
Kaiser Tirol All Inclusive
Hotel Kaiser in Tirol - All Inclusive Scheffau am Wilden Kaiser
All-inclusive property Hotel Kaiser in Tirol - All Inclusive
Hotel Kaiser in Tirol
Kaiser Tirol All Inclusive
Hotel Kaiser in Tirol Hotel
Hotel Kaiser in Tirol All Inclusive
Hotel Kaiser in Tirol Scheffau am Wilden Kaiser
Hotel Kaiser in Tirol Hotel Scheffau am Wilden Kaiser

Frequently asked questions

Can I book all-inclusive rate plans at Hotel Kaiser in Tirol?

Hotel Kaiser in Tirol is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hotel Kaiser in Tirol?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Kaiser in Tirol on Oct 22, 2026 start from $455, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Hotel Kaiser in Tirol?

Hotel Kaiser in Tirol offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Kaiser in Tirol?

This hotel is located in Scheffau am Wilden Kaiser, a short 12-minute walk from Brandstadl Cable Car and also 14 minutes on foot from Brandstadl Ski Lift. You'll also find Hintersteiner See and Ellmau Ski Resort and Village within a short drive.

Is there a spa available at Hotel Kaiser in Tirol?

Kaiser Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and reflexology.

Does Hotel Kaiser in Tirol feature a casino at the property?

No, Hotel Kaiser in Tirol doesn't have a casino.

Is there an indoor pool at Hotel Kaiser in Tirol?

Yes, this hotel has an indoor pool along with an outdoor pool.

Does Hotel Kaiser in Tirol feature a restaurant that includes a breakfast menu?

Yes, Hotel Kaiser in Tirol has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotel Kaiser in Tirol allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Kaiser in Tirol for a fee of EUR 40 per pet, per day. The property also provides food and water bowls.

Hotel Kaiser in Tirol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 45 reviews
Rating 8 - Good. 10 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 1 out of 45 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic ski hotel

Excellent family ski holiday base. Warm welcoming friendly staff. Excellent food and facilities. Absolutely fantastic.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and perfect for families

Clean and fresh rooms with a lot of space. Very good buffet. The pool outside is very cold but the one inside is heated and the kids could swim there for ages.
Stayed 4 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute brilliant!

Everything was excellent! We loved the nature, food, drinks etc. We drive an electrical car and the underground charging worked well.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

We stayed five nights with all inclusive. The food was really tasty! High quality and very fresh buffet. The kids loved the indoor pool. It was warm so they could bath for ages. The outdoor pool was cold and not a big hit. But they are expanding and hopefully the new bigger pool will be warmer for next summer. The family room was big and clean with a small refrigerator. I warmly recommend this hotel and we will come back.
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We visited the Kaiser in January 2020 for the ski trip with kids. From the first moment we entered the hotel we were impressed by the interior, ambience and the size of the property. The check in process went very smoothly, we got a nice room, big enough to meet all our needs, it had a balcony and very nice amenities, including a modern bath and a separate toilet room. The room also had a safe deposit box and a small fridge. The beds were big enough with extremely comfortable pillows and blankets. The mattress could have been a little bit more comfy but we were so tired after a day of skiing that it didnt bother us that much. The kids used the kids play room, including a table tennis and pool games. The spa is very modern and in a superb condition. Its not the biggest or the most luxurious you will see but it definitely was a lot above the average. The food at the restaurant was also very very tasty with good variety from vegetables, meats, sweets and drinks. Overall our stay was amazing with plenty of great memories and that’s the only thing you need from your vacation.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Room comfort

Bon endroit pour les petits

Hôtel parfait pour les enfants - Kids Club, chèvres et poules, jardin potager, plusieurs aires pour les petits, deux piscines et même un mini spa pour eux - bref, le paradis des petits. L’endroit est remarcable aussi en hiver et à l’été. Cela décharge aussi les parents. Le principal bémol, est la literie - matelas trop mous et déformés. Oreillers à changer aussi (de plumes mais très souples). Côté nourriture, très correcte. Pas trop de choix, mais qualitatif et toujours avec des options « healthy ». Ils font des petits déjeuners et dîners à table et assez consistants. À midi vous aurez un buffet réduit mais complet. Dernier deux choses à savoir: - Si vous changez votre rdv spa avant les 24h il vous sera facturé dans sa totalité sans préavis. Cependant, si eux ils l’annulent… ben, rien. - Comme souvent dans la région, on parle allemand, parfois quelques mots de néerlandais et - un peu - d’anglais. Mais souvent les panneaux ne sont que en allemand (et ne pas en anglais). Conclusion: n’hésitez pas si vous avez des enfants et que vous connaissez un peu les différences entre la France et l’Autriche en matière d’hôtellerie.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super 👍beim Frühstück hätte ich mir bei der Kategorie einen Koch gewünscht der Omelett macht gewünscht. Personal war sehr freundlich, Zimmer sauber
Stayed 2 nights in Aug 2020
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stämmer inte överens med information bilder på internet. Ej prisvärd
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Klasse !!!! Super freundlich Essen sehr gut Angebot sehr gut
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein tolles Hotel. Frühstück und Abendessen waren sensationell!
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation with the kids, great team, and a family oriented
Stayed 4 nights in Oct 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Tolles Hotel für kinder, super Spielmöglichkeiten innen u außen. Die kidsbetreuung ist super. Das Abendessen ist hervorragend. Sauberkeit im Zimmer war nicht optimal, aber ansonsten ist das Hotel sauber u gepflegt. Wir Könnens nur weiterempfehlen!!!!!
Stayed 10 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacanza con tutti i confort

Hotel davvero per famiglie: ampia area giochi esterna e interna, cinema, piscina per bambini, possibilità di noleggio bici. Un autobus gratuito permette di raggiungere i laghi più vicini: per i bambini è stupendo il lago di Going. Pasti vari e ben cucinati (cucina tipica). Parlano inglese. Unica pecca (forse solo per noi italiani) è l’orario della cena dalle 18 alle 20 comunque giustificato dalle ore di luce per sfruttare l’area giochi esterna e le visioni di cartoni animati al cinema (ci sono sempre 3 visioni: una verso le 17, poi 19,30 e 21). Tutto ciò che abbiamo richiesto ce lo hanno fornito. Personale molto disponibile e gentile. Molto materiale informativo per i turisti. Per la prima volta posso dire che ritornerei sicuramente qui a fare una vacanza. Ci siamo fermati 4 notti ma avremmo potuto farne il doppio e non ci saremmo annoiati.
Stayed 4 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

tolles Essen, tolle Umgebung

tolles Essen, tolle Umgebung
Stayed 9 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau complexe avec de nombreuses activités pour les enfants! Buffet copieux et d’excellente qualité !
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top vakantie.

Kinderen (6 en 11jaar) hadden de tijd van hun leven. Wij een mooie mix van stille goede nachtrust met de ramen open, smaakvol eten, rust en mogelijkheid tot genoeg prikkels qua activiteiten in en rond het hotel.
Stayed 9 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favoloso

Tutto perfetto . Siamo stati benissimo. Le camere sono ampie e funzionali gli ambienti relax sono stupendi. Cibo ottimo e abbondante. Il personale è molto gentile e affabile.
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keurig

Goed hotel, wel wat geluidsoverlast door de aanbouw van het nieuwe gedeelte
Stayed 7 nights in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Super schönes gehobenes Hotel

Waren hier mit 2 Kinder ( 2 und 5 ). Hotel und Ausstattung alles spitze, aber am besten war das Abendessen. Haben selten so ein gutes Buffet im Urlaub gehabt. Absolut der Knaller war das Silvester Buffet. Das war mit Abstand das Beste und einfallsreichste Buffet das ich bis jetzt gesehen habe. Das einzigste was mich etwas gestört hat, ist das hier bei Expedia das Hotel mit All Invlusive verkauft wird und im Hotel wird es als Halppension angeboten. Es gab Getränke nur zum Abendessen von 18-20:30 Uhr. Das ist für mich kein All Inclusive. Hier wird man meiner Meinung nach etwas geblendet. Da wir den ganzen Tag unterwegs waren, hat es mich nicht so gestört. Rest hat alles gepasst und den Kindern und uns hat es gefallen
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TOP SERVICE!

Alles im Ganzen 100% ig!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekter Urlaub! Wir kommen gerne wieder!

Wir waren als Familie (Kind 6 Jahre) Anfang Juni 2015 bereits zum zweiten Mal Gast im Hotel Kaiser. wie auch im letzten Jahr hatten wir dort einen sehr schönen und erholsamen Urlaub. Gerade für Familien bietet dieses Hotel einen hervorragenden Service und ist durch seine tolle zentrale Lage ein perfekter Ausgangsort für Bergtouren. Dieses 4 Sterne Haus verfügt über eine tolle Saunalandschaft sowie einen Indoor und Outdoorpool sowie ein sehr vielseitig Ausgestattes Fitnessareal für die großen Gäaste und für die kleinen Gäste ein tolles Betreuungsangebot im Miniclub. Der wundervolle Kaiserblick sowie eine hervorragende Küche runden unseren sehr posoitven und nachhaltigen Eindruck ab. Wir kommen gerne wieder!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Wohlfühlhotel!

Von der ersten bis zur letzten Minute haben wir uns im Hotel Kaiser wie zuhause gefühlt. Top Service, top Verpflegung, angenehme Atmosphäre in allen Bereichen, die geschmackvolle Einrichtung, der wunderbare Wellnessbereich, das neue Fitnessstudio - es war alles vom Feinsten. Wir werden sehr gerne wiederkommen!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel

Waren zum Ski Urlaub in diesem Hotel und war sehr gut. Man hat alles was man braucht. Essen ist hervorragend und vielseitig.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ein Muss

Perfektes Hotel für einen Skiurlaub, absolut empfehlenswert.
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Ok övernattningshotel

Mkt dåligt med wifi till endast en enhet per rum. Ingen möjlighet att kontakta receptionen på kvällstid (ej på plats, svarade ej i telefon). Blev ej informerade vid incheckning att wifi:n endast gällde en enhet per gång. Frågade hur länge buffén pågick och fick till svar att det gick att komma fram till 19.50, då skulle det gå att äta mat. Förrätt och huvudrätt blev dock bortplockade medan vi åt, så vi kunde inte äta klart. Känns lite trist eftersom vi frågade enkom för att inte bomma detta. De ordande dock med en liten kaka och bär med ljus till min sambo som fyllde jämt. Bubbelpoolen fungerade inte så bra och barnens spa hade kall bastu. Våningssång i rum kändes lite rackig och det lär väldigt mycket från ventilationen på toaletten.