Mstar Hotel

3.0 star property
Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
VIP Access

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Photo gallery for Mstar Hotel

Experience the sleek, contemporary design of this hotel, featuring clean lines and large windows.
Conference room with a large window, flat-screen TV, and comfortable seating for meetings and presentations.
Enjoy a home away from home with a kitchenette, coffee maker, microwave, and refrigerator, plus a flat-screen TV and comfortable seating area.
Relax in our stylish lobby with a reception desk, seating area, and comfortable armchairs.
Relax in this stylish room with two beds, a flat-screen TV, and a desk area.

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Kitimat Museum and Archives
    ‪1 min walk‬
  • City Centre Mall
    ‪2 min walk‬
  • Kitimat General Hospital and Health Centre
    ‪7 min walk‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪51 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 4359 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kitimat

Mstar Hotel places you next to City Centre Mall and within a 10-minute stroll of other popular attractions like Kitimat General Hospital and Health Centre. The 42 rooms at this 3-star hotel include refrigerators, microwaves, and flat-screen TVs. It's connected to a shopping center in central Kitimat, and a short drive from Kitimat Museum and Archives and Tamitik Jubilee Sports Complex.

What's nearby

  • Kitimat Museum and Archives - 1 min walk - 0.1 miles
  • City Centre Mall - 2 min walk - 0.1 miles
  • Kitimat General Hospital and Health Centre - 7 min walk - 0.4 miles
  • Giant Spruce Park - 3 min drive - 1.4 miles
  • Hirsch Creek Golf and Winter Club - 4 min drive - 1.8 miles

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 47 min drive

Restaurants

  • ‪Ol' Keg Pub - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Chalet Motel & Restaurant - ‬6 min walk
  • ‪Rosarios Restaurant - ‬13 min walk

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
Guests of Mstar Hotel enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and wedding services.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and free local calls are also available. Weekly housekeeping is available.

Languages

English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 2 years old and younger stay free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Is a free cancellation option available at Mstar Hotel?

Mstar Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do around Mstar Hotel?

This hotel is located in Kitimat, just steps from City Centre Mall and Kitimat Museum and Archives, and within a short walk of Tamitik Jubilee Sports Complex. You'll also find Giant Spruce Park and Hirsch Creek Golf and Winter Club within a short drive.

Will I be able to park at Mstar Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mstar Hotel include a casino?

No, Mstar Hotel doesn't have a casino.

Will I find an indoor pool at Mstar Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mstar Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and free Internet access.

Are there hot tubs at Mstar Hotel?

No, this hotel doesn't have a spa tub.

Does Mstar Hotel feature a restaurant that includes a breakfast menu?

No, Mstar Hotel doesn't have a restaurant that serves breakfast.

Will Mstar Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mstar Hotel for a fee of CAD 29.99 per accommodation, per stay. The property also provides food and water bowls.

Does Mstar Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mstar Hotel?

The closest major airport to Mstar Hotel is Terrace, BC (YXT-Northwest Regional), which is about 29.1 mi away.

Can I book a room with a balcony at Mstar Hotel?

No, there aren't any guestrooms with balconies at Mstar Hotel.

Does Mstar Hotel have a wedding venue?

There are wedding services available at Mstar Hotel if that's in your vacation plans.

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 294 out of 362 reviews
Rating 8 - Good. 48 out of 362 reviews
Rating 6 - Okay. 10 out of 362 reviews
Rating 4 - Poor. 2 out of 362 reviews
Rating 2 - Terrible. 8 out of 362 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and service. Thanks!
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry-Lyne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the M Star as the service is always great. Rooms are extremely clean and neat. Location is convenient and lots of parking.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Amenities
We thoroughly enjoyed our stay at MStar. So many nice touches from the friendly greeting at the desk to the free muffins and coffee centre loaded with all types of creamers etc. Room was spacious, clean and had all you would need.
Stayed 1 night in Apr 2025

10/10 Excellent

Leah

Stayed 3 nights in Apr 2025

10/10 Excellent

Catlyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aMazing Star

Another perfect M stay, my home away from home!
Stayed 3 nights in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Jordyn

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Quiet. Great location and amazing shower!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel, friendly staff and easy to find and close to restaurants, quite and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Quick hassle free check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Randel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Marlena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing when we got in! So helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Mar 2025

10/10 Excellent

SIMONE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem, the facility is new and well appointed with a modern design. The staff is outstanding. Service is impeccable. The room was spacious and clean. In the lobby, you can enjoy complimentary drinks and muffins. The location is the best you can get on Kitimat, with dining and grocery options at walking distance.
Stayed 3 nights in Mar 2025

6/10 Okay

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

We had a great stay here, the room was super clean and comfy. They have a latte machine too that's really fun and makes great drinks. I would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Catlyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at M Star!

The staff at the M Star are top notch! The care they demonstrated makes every stay feel right at home and part of the family. From personalized notes, fun towel art, locally made muffins for breakfast. And always a warm welcoming smile and chat from the front desk as you pass, are just a few of the little things that make M Star great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very clean, and easy check in.
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re-booking for a second night was made simple & efficient by the young lady at the front desk. Clean. Quiet. Accommodating. Thank you again! Robyn
Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Amazing stay here with very friendly helpful staff, beautiful view from the room, complimentary items not usually offered at hotels made our stay very pleasant!
Stayed 1 night in Feb 2025

8/10 Good

Colton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel in Kitimat

A good solid hotel, lacks amenities and food, but many restaurants nearby although mostly fast food.
Stayed 3 nights in Jan 2025