Mstar Hotel

3.0 star property
Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
VIP Access

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Photo gallery for Mstar Hotel

Front of property
Meeting facility
Coffee and/or coffee maker
Lobby
Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Place, Kitimat Museum and Archives
    ‪1 min walk‬
  • Place, City Centre Mall
    ‪2 min walk‬
  • Place, Kitimat General Hospital and Health Centre
    ‪7 min walk‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 4359 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kitimat

Mstar Hotel places you next to City Centre Mall and within a 10-minute stroll of other popular attractions like Kitimat General Hospital and Health Centre. The 42 rooms at this 3-star hotel include refrigerators, microwaves, and flat-screen TVs. It's connected to a shopping center in central Kitimat, and a short drive from Kitimat Museum and Archives and Tamitik Jubilee Sports Complex.

What's nearby

  • Kitimat Museum and Archives - 1 min walk - 0.1 miles
  • City Centre Mall - 2 min walk - 0.1 miles
  • Tamitik Jubilee Sports Complex - 3 min walk - 0.2 miles
  • Kitimat General Hospital and Health Centre - 7 min walk - 0.4 miles
  • Giant Spruce Park - 3 min drive - 1.4 miles

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 47 min drive

Restaurants

  • ‪The Chalet Restaurant - ‬6 min walk
  • ‪chop suey palace - ‬3 min drive
  • ‪Rosario's Restaurant - ‬13 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
Guests of Mstar Hotel enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a banquet hall.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and free local calls are also available. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Is a free cancellation option available at Mstar Hotel?

Mstar Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do around Mstar Hotel?

This hotel is located in Kitimat, just steps from Kitimat Museum and Archives and City Centre Mall, and within a short walk of Tamitik Jubilee Sports Complex. You'll also find Giant Spruce Park and Hirsch Creek Golf and Winter Club within a short drive.

Is parking available on site at Mstar Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mstar Hotel include a casino?

No, Mstar Hotel doesn't have a casino.

Will I find an indoor pool at Mstar Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mstar Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and free Internet access.

Are there hot tubs at Mstar Hotel?

No, there isn't a spa tub at this hotel.

Does Mstar Hotel feature a restaurant that includes a breakfast menu?

No, Mstar Hotel doesn't have a restaurant that serves breakfast.

Will Mstar Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mstar Hotel for a fee of CAD 29.99 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Mstar Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mstar Hotel?

The closest major airport to Mstar Hotel is Terrace, BC (YXT-Northwest Regional), which is about 29.1 mi away.

Can I book a room with a balcony at Mstar Hotel?

No, at Mstar Hotel, there aren't any guestrooms that list a balcony.

Does Mstar Hotel have a wedding venue?

There are wedding services available at Mstar Hotel if that's in your vacation plans.

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 404 reviews
Rating 8 - Good. 54 out of 404 reviews
Rating 6 - Okay. 12 out of 404 reviews
Rating 4 - Poor. 3 out of 404 reviews
Rating 2 - Terrible. 8 out of 404 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alice

Stayed 7 nights in Jul 2025

10/10 Excellent

Ioan, coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Luc Kelly

Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in Jul 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with a good facelift,
Stayed 1 night in Aug 2025

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Aug 2025

10/10 Excellent

Mamie, Terrace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable enough but person sleeping with me felt it whenever I got up or moved; restaurants are close by for food options. Would have been great to have vending machines with drinks so we wouldn't have to leave the building.
Stayed 1 night in Jul 2025

10/10 Excellent

Qian

good
Stayed 1 night in Jul 2025

10/10 Excellent

chris

Great clean place with easy check in
Stayed 1 night in Jul 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Shae

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and comfortable. However, the cost of guest laundry is excessive when taking into consideration the cost of the room...but all's well at Mstar
Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness

Excellent stay

Great stay, friendly, large king rooms, 24 hour coffee bar great for early morning
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic. It was in a great downtown location close to restaurants and shopping. Complimentary muffins and coffee are offered all day and the muffins are very good. Staff were friendly and helpful. The room was clean and spacious. Would definitely stay here again if in the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leonard, Abbotsford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Jul 2025

8/10 Good

Mamie, Terrace

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sharing on behalf of one of our Board Members who advised that the accommodation was great.
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Stayed 2 nights in Jul 2025

10/10 Excellent

Sherief

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very high quality.
Stayed 2 nights in Jul 2025

10/10 Excellent

Toby

Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is run-down and lacking amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again when i return! Perfect spot..girl at check in was so friendly and patient. My favorite was the free coffee options and muffins.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff super clean room
Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Stayed 1 night in May 2025

10/10 Excellent

Kerry-Lyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in May 2025