Mstar Hotel

3.0 star property
Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
VIP Access

Choose dates to view prices

Photo gallery for Mstar Hotel

Front of property
Lobby
Coffee and/or coffee maker
Meeting facility
Standard Double Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Place, Kitimat Museum and Archives
    ‪1 min walk‬
  • Place, City Centre Mall
    ‪2 min walk‬
  • Place, Kitimat General Hospital and Health Centre
    ‪7 min walk‬
  • Airport, Terrace, BC (YXT-Northwest Regional)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 4359 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 480 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Kitimat

Mstar Hotel places you next to City Centre Mall and within a 10-minute stroll of other popular attractions like Kitimat General Hospital and Health Centre. The 42 rooms at this 3-star hotel include refrigerators, microwaves, and flat-screen TVs. It's connected to a shopping center in central Kitimat, and a short drive from Kitimat Museum and Archives and Tamitik Jubilee Sports Complex.

What's nearby

  • Kitimat Museum and Archives - 1 min walk - 0.1 miles
  • City Centre Mall - 2 min walk - 0.1 miles
  • Tamitik Jubilee Sports Complex - 3 min walk - 0.2 miles
  • Kitimat General Hospital and Health Centre - 7 min walk - 0.4 miles
  • Giant Spruce Park - 17 min walk - 0.9 miles

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 47 min drive

Restaurants

  • ‪The Chalet Restaurant - ‬6 min walk
  • ‪Rosario's Restaurant - ‬13 min walk
  • ‪chop suey palace - ‬3 min drive
  • ‪Tim Hortons - ‬4 min walk
  • ‪Subway - ‬4 min walk

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
Guests of Mstar Hotel enjoy access to free WiFi in public areas, coffee in a common area, and a meeting room. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-out, laundry facilities, and a TV in a common area.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and free local calls are also available. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 29.99 per accommodation, per stay
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free, per registered adult, when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Frequently asked questions

Is a free cancellation option available at Mstar Hotel?

Mstar Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Mstar Hotel?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at Mstar Hotel on Jan 2, 2026 start from $125.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Mstar Hotel?

This hotel is located in Kitimat, just steps from City Centre Mall and Kitimat Museum and Archives, and within a short walk of Tamitik Jubilee Sports Complex. You'll also find Giant Spruce Park and Hirsch Creek Golf and Winter Club within a short drive.

Is there parking available at Mstar Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mstar Hotel include a casino?

No, Mstar Hotel doesn't have a casino.

Will I find an indoor pool at Mstar Hotel?

No, there is no indoor pool at this hotel.

Is Mstar Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and free Internet access.

Are there hot tubs at Mstar Hotel?

No, this hotel doesn't have a spa tub.

Does Mstar Hotel feature a restaurant that includes a breakfast menu?

No, Mstar Hotel doesn't have a restaurant that serves breakfast.

Will Mstar Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mstar Hotel for a fee of CAD 29.99 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Mstar Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mstar Hotel?

The closest major airport to Mstar Hotel is Terrace, BC (YXT-Northwest Regional), which is about 29.1 mi away.

Are there rooms with balconies at Mstar Hotel?

No, there aren't any guestrooms with balconies at Mstar Hotel.

Does Mstar Hotel have a wedding venue?

There are wedding services available at Mstar Hotel if that's in your vacation plans.

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 333 out of 411 reviews
Rating 8 - Good. 55 out of 411 reviews
Rating 6 - Okay. 12 out of 411 reviews
Rating 4 - Poor. 3 out of 411 reviews
Rating 2 - Terrible. 8 out of 411 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jenneice

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and the front desk folks answered all my questions. Great stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Riley

Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room ❤️ Very spacious. Super comfortable bed. Slept like a baby. Great coffee and very hospitable staff
Stayed 1 night in Sep 2025

10/10 Excellent

Briana, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice staff, huge rooms, great coffee and muffins in the lobby, and super convenient location. Couldn’t have asked for any better. Highly recommend!
Stayed 2 nights in Sep 2025

4/10 Poor

Jeff

Business traveler
Disliked: Staff & service
Made arrangements for a very late arrival and a late checkout the day before. Arrived to find out they had cancelled my reservation 30mins prior to my arrival. Checkout was not good either they wanted to charge me a whole extra night just to get an extra hour on check out. Not very helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Catlyn

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ladiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience ever

It was a great room! Really clean and comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ulrich

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very clean, well maintained and very quiet!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mudassir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean and new!
Stayed 1 night in Sep 2025

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet and clean. Hotel was fine but mall in which it is located is in need of a face lift.
Stayed 2 nights in Sep 2025

10/10 Excellent

Belle

Stayed 3 nights in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service, room comfort
Room was large and clean. Staff was friendly. Hallway carpets definitely need replacing, lots of stains. I think it was a bit overpriced for the amenities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and everyone was so friendly. Lots a places close by that you can walk too. Would definitely stay here again.
Stayed 7 nights in May 2025

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

DENNIS

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Jaelyn

Liked: Cleanliness
The MStar is a nice hotel considering how old the property is. The room was clean, the lobby is nicely updated, and I appreciated the free latte machine and muffins every morning. The bed was a little hard for my liking, but it was a quiet place so I slept good. There are many shops around the hotel so you can walk to get whatever you may need. I rated it average because of the price and it is not a luxury hotel. The cost should be lower because of how few amenities there are.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carolane

Stayed 2 nights in Aug 2025

10/10 Excellent

Melvin

Traveled with partner
Liked: Amenities
Had a wonderful time found a place to be clean. People are well mannered and helpful. Looking forward to staying there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alice

Stayed 7 nights in Jul 2025

10/10 Excellent

Ioan, coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Luc Kelly

Stayed 1 night in Aug 2025