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Acacia Premier Hotel

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Acacia Premier Hotel

Relax by the clear blue pool surrounded by lounge chairs and a covered seating area.
Enjoy a serene view of the bridge and water from this stylish room, perfect for work or leisure.
Relax on the hotel's outdoor terrace with a stunning view of the surrounding landscape, where guests can enjoy a meal or refreshments at a wicker table and chairs.
Relax in this inviting living room with a sofa, armchair, and coffee table.
Relax in a spacious room with a four-poster bed and separate seating area.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
Achieng' Oneko Rd, Kisumu
  • Dunga Bay
    ‪15 min walk‬
  • Hippo Point
  • Kisumu Impala Sanctuary
    ‪1 min drive‬
  • Kisumu (KIS)
    ‪7 min drive‬

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Room options

View all photos for Superior Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Lake View

Suite, Lake View | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, Lake View

  • 828 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 373 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Double Bed

  • 373 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 334 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Presidential Suite

10.0 out of 10
Exceptional
(1 review)
  • 2598 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

About the neighborhood

Kisumu

Acacia Premier Hotel places you next to The West End Shopping Mall and within a 10-minute walk of Kisumu Impala Sanctuary. This 93-room, 4.5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • The West End Shopping Mall - 1 min walk - 0.0 miles
  • Dunga Bay - 15 min walk - 0.8 miles
  • Masai Craft Market - 17 min walk - 0.9 miles
  • Kisumu Impala Sanctuary - 1 min drive - 0.3 miles
  • Kisimu museum - 3 min drive - 1.6 miles

Getting around

  • Kisumu (KIS) - 8 min drive

Restaurants

  • ‪Pool Bar @ Acacia Premier - ‬1 min walk
  • ‪Java House - ‬2 min walk
  • ‪Laughing Buddha - ‬13 min walk
  • ‪Mahfudh Ashur Restaurant - ‬18 min walk
  • ‪Java United Mall - ‬3 min drive

About this property

Acacia Premier Hotel

Luxury hotel with 2 restaurants and a full-service spa
Guests of Acacia Premier Hotel enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for USD 20.00 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a conference center.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Espresso makers, safes, and phones are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Acacia Premier has 3 treatment rooms. Services include facials and body treatments. The spa is open daily.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Aqua Pool
  • Café Acacia

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (1,862 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 8 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 20.00 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-8 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 6 PM.
  • Nearby construction work may cause some noise disturbance.

Property is also known as

Acacia Premier Hotel Kisumu
Acacia Premier Kisumu
Acacia Premier
Acacia Premier Hotel Hotel
Acacia Premier Hotel Kisumu
Acacia Premier Hotel Hotel Kisumu

Frequently asked questions

Are free cancellation options available at Acacia Premier Hotel?

Acacia Premier Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What can I see near Acacia Premier Hotel?

This hotel in Kisumu is within a 10-minute walk of The West End Shopping Mall and Kisumu Impala Sanctuary. You'll also find Dunga Bay and Kisumu Clock Tower less than a mile away.

Is there parking available at Acacia Premier Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Acacia Premier Hotel?

Acacia Premier is the hotel's spa and services include facials, massages, and body treatments.

Does Acacia Premier Hotel have a casino?

No, Acacia Premier Hotel doesn't have a casino.

Is there an indoor pool at Acacia Premier Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8 AM and 6 PM.

What will couples enjoy most about a stay at Acacia Premier Hotel?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 2 restaurants.

Are there hot tubs at Acacia Premier Hotel?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Acacia Premier Hotel feature a restaurant that includes a breakfast menu?

Yes, Acacia Premier Hotel has 2 restaurants, and serves free buffet breakfast each morning.

Does Acacia Premier Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Acacia Premier Hotel.

Does Acacia Premier Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Acacia Premier Hotel?

The closest major airport to Acacia Premier Hotel is Kisumu (KIS), which is 3.7 mi away (8 minutes by car). Another top airport is Kakamega (GGM), which is around 26.2 mi away.

Are there rooms with balconies that I can book at Acacia Premier Hotel?

Yes, some guestrooms at Acacia Premier Hotel offer a furnished balcony and may feature lake views.

Does Acacia Premier Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Acacia Premier Hotel.

Acacia Premier Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 124 reviews
Rating 8 - Good. 35 out of 124 reviews
Rating 6 - Okay. 12 out of 124 reviews
Rating 4 - Poor. 3 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Camille

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best hotel in Kisumu. Convenient location. Was there for a work trip. Staff was courteous and professional. They had minor issues with printer and electricity shutdowns but nothing that was any kind of major inconvenience for my stay. Also enjoyed the restaurant menu.
Stayed 5 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff especially Ayoub who provided friendly service at dinner and our final breakfast. Food was delicious!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

THOROUGHLY PLEASED

Thoroughly enjoyed my stay! The staff was pleasant and efficient. They seemed to be genuinely concerned about ensuring the safety and wellbeing of each customer. That made the business trip enjoyable.
Stayed 11 nights in Mar 2025

10/10 Excellent

Veronica

Stayed 2 nights in Feb 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to spend a night or two. Not a lot of things available to do around the area. Food served is decent
Stayed 1 night in Dec 2024

10/10 Excellent

Jenell

Stayed 3 nights in Feb 2025

10/10 Excellent

Uyi, Nairobi, Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent...
Stayed 2 nights in Feb 2025

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Elijah

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sliding door to the room leads to a shared balcony with other rooms. Well the door was not secure, the locking mechanism was cheap and bent and could easily be opened by pushing it which puts valuables at risk for being stolen. That is my only complaint
Stayed 10 nights in Nov 2024

6/10 Okay

Danielle

Business traveler
Liked: Staff & service
The Acacia Hotel is overpriced and needs renovations. There was an issue with water in my bathroom and the internet was not stable. This made it difficult to work. Was also promised a view. The view of the lake was obstructed which needs to be better described. Management and staff were lovely, it is the ownership that needs to assess what they are offering and adjust the pricing.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Gaynor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Job

Stayed 1 night in Jul 2024

10/10 Excellent

Hiroshi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lake view!
Stayed 1 night in Jun 2024

10/10 Excellent

Jerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel !

It was such an amazing experience as a matter of fact i plan to stay here each time I come to Kenya
Stayed 2 nights in May 2024

10/10 Excellent

Dorika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Presidential suite which is huge. We loved the walkable location. Kisumu is a very clean city. The cleanest I have been to in Kenya and a role model for what Nairobi could be. The hotel is well located.. with great views of the Lake and close to the airport.
Stayed 2 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Great only the bathroom no working exhauster it seems. Restaurant service was fantastic and the pool/outside dining area really beautiful.
Stayed 1 night in Feb 2024

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Kisumu. Love that it’s attached to the mall as well. Convenient and safe.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eric, Hawkesbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have stayed at this hotel multiple times as we return to Kisumu to visit family and friends. We are never disappointed. It is a wonderful hotel with excellent staff. The poolside restaurant is particularly good. Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rita

Business traveler, Traveled with family
Hospitality is top notch
Stayed 2 nights in Jan 2024