2/10 Terrible
Ashleigh
Traveled with family
Jan 4, 2026
I should have took the other comments onboard! Dont waste your money.
Firstly got lost as sat nav took us into a cul-de-sac but its tge next turning and up a hill.
Key safe had problems as pin didnt work and had to ring to get assistance! After 10-15 mins of faffing finally got into room.
Room was shabby, paint peeling off walls, thick layer of dust around skirting boards and under beds hadnt seen a hoover in about 100 years!
Bedding had what seemed to be dog faeces on it. Complained and never had courtesy of response. This was the final nail in coffin. Extremely unhygienic and just plain disgusting and room obviously not checked.
Plug socks dangerous and broken.
No breakfast to go on several days. Coffee machine was intermittently broken / out of order.
No hot water in sink or shower/bath. Again unhygienic and not up to safety standards. The shower head was broken - didnt stay up and kept hitting you on the head. Ok if you are under 4ft 5in! But dont expect any benefit of shower as mentioned water was tepid not an enjoyable experience - more torturous but a necessary must.
Just an awful experience from start to finish.
Even had problems trying to drop key back in key safe and ended up giving key to whom we believed to be a cleaner! We do not know who he was just would see him moping around the place looking like his job was a chore!
Not the hospitable stay we envisaged at all. Highly disappointed.
Staff support lacking infact
Ashleigh
Stayed 5 nights in Dec 2025






























