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Four Points by Sheraton Kigali

4.0 star property
Hotel in Kigali with bars and a 24-hour front desk

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Photo gallery for Four Points by Sheraton Kigali

Restaurant
Meeting facility
Outdoor pool
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
KN3 AVENUE, NYARUGENGE DISTRICT, Kigali
  • Place, Union Trade Center
    ‪12 min walk‬
  • Place, Ntarama Church
    ‪13 min walk‬
  • Place, Club Rafiki
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

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Exterior

Kigali Serena Hotel

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  • Pool
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9.0 out of 10, Wonderful, 159 reviews
$183 nightly
The price is $225
Dec 29 - Dec 30
Total with taxes and fees
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About the neighborhood

Kigali

Four Points by Sheraton Kigali places you within a short walk of Union Trade Center and within a mile (2 km) of Ntarama Church. This 4-star hotel welcomes guests with 154 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Union Trade Center - 12 min walk - 0.7 miles
  • Ntarama Church - 13 min walk - 0.7 miles
  • Kandt House Museum of Natural History - 17 min walk - 0.9 miles
  • Club Rafiki - 3 min drive - 1.4 miles
  • Mambas Club - 4 min drive - 1.5 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 28 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬13 min walk
  • ‪Kigali Pan-African Kitchen - ‬10 min walk
  • ‪Preet Fast Food - ‬13 min walk
  • ‪Question Coffee - ‬3 min drive
  • ‪Choose Kigali Fine Dining - ‬4 min drive

About this property

Four Points by Sheraton Kigali

Hotel in Kigali with bars and a 24-hour front desk
Guests of Four Points by Sheraton Kigali enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include laundry facilities, a banquet hall, and wedding services.
Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Kigali Marriott Hotel
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.2 out of 10, Wonderful, 241 reviews
$223 nightly
The price is $269
Jan 16 - Jan 17, 2026
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco Fizz
  • FP Social
  • The Brew Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2022
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 40.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 per person
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

Four Points by Sheraton Kigali Hotel
Four Points by Sheraton Kigali Kigali
Four Points by Sheraton Kigali Hotel Kigali

Frequently asked questions

Are free cancellation options available at Four Points by Sheraton Kigali?

Four Points by Sheraton Kigali offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to Four Points by Sheraton Kigali?

This hotel is located in Kigali, a short 14-minute walk from Union Trade Center and also 17 minutes on foot from Ntarama Church. You'll also find Nyamirambo Stadium and Kigali Heights within a short drive.

Is parking available on site at Four Points by Sheraton Kigali?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Four Points by Sheraton Kigali have a casino at the property?

No, Four Points by Sheraton Kigali doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Kigali?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Four Points by Sheraton Kigali?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at Four Points by Sheraton Kigali?

No, there isn't a spa tub at this hotel.

Does Four Points by Sheraton Kigali have a restaurant that serves breakfast?

Yes, Four Points by Sheraton Kigali serves buffet breakfast for a surcharge each morning at The Brew Bar.

Will Four Points by Sheraton Kigali allow pets to stay for free?

Although they can't stay for free, pets are welcome at Four Points by Sheraton Kigali for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Four Points by Sheraton Kigali?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Four Points by Sheraton Kigali?

The closest major airport to Four Points by Sheraton Kigali is Kigali (KGL-Kigali Intl.), which is 7.4 mi away (28 minutes by car).

Can I book a room with a balcony at Four Points by Sheraton Kigali?

No, there aren't any guestrooms with balconies at Four Points by Sheraton Kigali.

Does Four Points by Sheraton Kigali offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Four Points by Sheraton Kigali.

Four Points by Sheraton Kigali Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 61 out of 88 reviews
Rating 8 - Good. 20 out of 88 reviews
Rating 6 - Okay. 6 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 3 nights in Sep 2025

6/10 Okay

Gaurav

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

glen

Liked: Cleanliness, property conditions & facilities, room comfort

Ask for a room on the upper floors

Respectable business hotel with large terrace bar. Very noisy the night we stayed, we asked to be moved to a room on the other side of the hotel and it was much quieter.
Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Would have liked to know guests had access to the marriot spa. Did not know that until my last day.
Stayed 5 nights in Jul 2025

10/10 Excellent

Faye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I greatly enjoyed my stay at Four Points. The staff were very attentive and went out of their way to make my stay comfortable. I was traveling without my baby and they went out of their way to accommodate me storing milk for my child. I greatly appreciate everyone at Four Points
Stayed 4 nights in Jul 2025

10/10 Excellent

HOI LAM

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
nice hotel will stay if going again
Stayed 1 night in Jun 2025

10/10 Excellent

Laurence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two Great Nights in Kigali

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!
Stayed 1 night in Jun 2025

6/10 Okay

IAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jun 2025

8/10 Good

OLIVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.
Stayed 5 nights in Mar 2025

10/10 Excellent

Libor

Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, good food options
Stayed 1 night in Feb 2025

10/10 Excellent

chris

Traveled with partner
Very friendly staff, clean and multiple dinning options
Stayed 1 night in Feb 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great staff!
Stayed 2 nights in Jan 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !
Stayed 2 nights in Nov 2024

10/10 Excellent

Eliane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful time. Thank you to all your staff for the excellent service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Olayemi

Stayed 5 nights in Aug 2024

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali
Stayed 3 nights in Aug 2024

10/10 Excellent

SIMON WAI HON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Excellent staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management (Teddy) went above and beyond to make our stay comfortable. A small issue was handled well and surpassed our expectation. We are grateful to all the friendly and welcoming staff at this property. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024