The Lakeland Kendal Hotel, Sure Hotel Collection by BW

3.0 star property
Hotel in Kendal with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Lakeland Kendal Hotel, Sure Hotel Collection by BW

1 bedroom, desk, iron/ironing board, bed sheets
Front of property
Combined shower/tub, hair dryer, towels
Bar (on property)
Interior detail

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Station Road, Kendal, England, LA9 6BT
  • Kendal Castle
    ‪9 min walk‬
  • Brewery Arts Centre
    ‪11 min walk‬
  • Sizergh Castle
    ‪8 min drive‬

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Room options

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Family Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Kendal

The Lakeland Kendal Hotel, Sure Hotel Collection by BW places you next to Kendal Museum and within a 5-minute walk of The Quaker Tapestry Museum & Exhibition. The 43 rooms at this 3-star hotel include coffee makers, TVs, and desk chairs.

What's nearby

  • Kendal Museum - 2 min walk - 0.1 miles
  • Kendal Castle - 9 min walk - 0.5 miles
  • Brewery Arts Centre - 11 min walk - 0.6 miles
  • Sizergh Castle - 8 min drive - 5.8 miles
  • Levens Hall and Gardens - 9 min drive - 7.1 miles

Getting around

  • Kendal Station - 1 min walk
  • Manchester Airport (MAN) - 92 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Masons Yard 24 - ‬6 min walk
  • ‪Domino's Pizza - ‬5 min walk
  • ‪Stramongate Chip Shop - ‬3 min walk
  • ‪The Duke of Cumberland - ‬3 min walk

About this property

The Lakeland Kendal Hotel, Sure Hotel Collection by BW

Hotel in Kendal with a 24-hour front desk and a restaurant
The Lakeland Kendal Hotel, Sure Hotel Collection by BW features free WiFi in public areas and a reception hall. Front-desk staff are standing by 24/7 to assist with any requests. This smoke-free hotel also has a TV in a common area.
For entertainment, guests can expect to find TVs. Other amenities include coffee makers, free long-distance calls, and free local calls.

Languages

English, Polish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 2 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 6:30 AM to 9:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Offsite parking fee: GBP 2 per day (0.2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

County Hotel Kendal
County Hotel
County Kendal
County Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Hotel
The Lakeland Kendal Hotel, Sure Hotel Collection by BW Kendal

Frequently asked questions

What can I see around The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

This hotel in Kendal is within a 10-minute walk of Kendal Museum and The Quaker Tapestry Museum & Exhibition. You'll also find Kendal Castle and Brewery Arts Centre less than a mile away.

Is there parking available at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, there isn't parking at this hotel.

Does The Lakeland Kendal Hotel, Sure Hotel Collection by BW include a casino on the premises?

No, The Lakeland Kendal Hotel, Sure Hotel Collection by BW doesn't have a casino.

Will I find an indoor pool at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, there is no indoor pool at this hotel.

Is The Lakeland Kendal Hotel, Sure Hotel Collection by BW a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and a 24-hour front desk at this hotel.

Does The Lakeland Kendal Hotel, Sure Hotel Collection by BW have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Lakeland Kendal Hotel, Sure Hotel Collection by BW feature a restaurant that includes a breakfast menu?

Yes, The Lakeland Kendal Hotel, Sure Hotel Collection by BW serves an English breakfast each morning for a surcharge from its restaurant.

Will The Lakeland Kendal Hotel, Sure Hotel Collection by BW allow pets to stay for free?

No, pets aren't allowed at The Lakeland Kendal Hotel, Sure Hotel Collection by BW though service animals are welcome.

Are there connecting rooms at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at The Lakeland Kendal Hotel, Sure Hotel Collection by BW?

No, there aren't any guestrooms with balconies at The Lakeland Kendal Hotel, Sure Hotel Collection by BW.

The Lakeland Kendal Hotel, Sure Hotel Collection by BW Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 70 out of 162 reviews
Rating 8 - Good. 53 out of 162 reviews
Rating 6 - Okay. 21 out of 162 reviews
Rating 4 - Poor. 10 out of 162 reviews
Rating 2 - Terrible. 8 out of 162 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i wanted to stay here but i changed the date on expedia and no one informed the hotel of the date change so my booking was cancelled What seems so strange if the hotel did not receive my booking how come the manager rang me whilst I was in Kendal on the day of my booking to tell me it was canceled
Stayed 1 night in Apr 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast
Stayed 1 night in Apr 2025

8/10 Good

Lindquist

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, large enough rooms. Very nice breakfast and people working there is so nice.
Stayed 1 night in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service
A basic but pleasant hotel. Clean and centrally located in Kendal near the train station. Good for a no frills stop over.
Stayed 1 night in Apr 2025

10/10 Excellent

Umair

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and clean rooms

Spacious and well lit rooms, comfortable beds. And excellent cooked to order hot breakfast. Slight negative is that the room needs good noise proofing, as we were disturbed by the noise from the other rooms and street.
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Rosaura

Stayed 2 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

I had a single room which was a good size, comfortable and furnished with an armchair, desk, chest of drawers and a wardrobe, which is more than you get in a good many hotels. There was also a good sized and well equipped shower room. My only criticism is their choice of coffee, which could be improved considerably. All the parts of the hotel that I visited were scrupulously clean and there was a friendly and efficient team on hand 24/7.
Shower room
Shower room
Single room
Single room
Stayed 1 night in Apr 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just me

A good location if travelling by train. Not much in the way of bar service and it was hit and miss as to when the bar closed
Stayed 4 nights in Apr 2025

6/10 Okay

chi

Rm 212, shower tap seem broken, so no hot water come out, then no hot shower. Also the window c’t shut up traffic noise in very early morning
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcome, help finding parking from reception, offered to help with bags Big clean rooms Lovely breakfast and a friendly service Thank You!
Stayed 1 night in Apr 2025

6/10 Okay

Dybin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Stayed 1 night in Mar 2025

8/10 Good

Matthew

Traveled with partner
Liked: Cleanliness, staff & service
Pleasant stay, really good size room. Only criticism is that the road it’s on is very noisy but this may have been because of the location of our room.
Stayed 1 night in Mar 2025

6/10 Okay

James

Business traveler

Disappointing

A little disappointing, I understand the hotel has just been purchased, however considering this it took a while to figure out that the hotel is now under a different name. The hotel needs work which is expected, however the fact the restaurant is not open for evening meals was just annoying.
Stayed 1 night in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Barry

New Ownership

We had problem finding the place as the name on the hotel was different We went past it three times We had to change rooms three times as the central heating was very loud and rattling dreadfully The maintenance man was not working that day No menu for breakfast just asked what cooked food we would like We had to screw the head of the shower up as it was not flowing properly and the mirror in the bathroom was so high I could only see my forehead in it The manager was very apologetic as they had only just taken over the hotel
Stayed 1 night in Mar 2025

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip as I was training at Head UK. Convenient as it was close enough to be within walking distance so no reason to move my vehicle once I had parked.
Stayed 2 nights in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Slawomir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice service. Clean room. Great breakfast, hotel could improve and invest in a coffee machine.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, well situated and good value.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025