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Hotel Indigo Karuizawa by IHG

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Photo gallery for Hotel Indigo Karuizawa by IHG

Lobby
Body treatments, aromatherapy, facials, reflexology
Exterior
Property amenity
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Place, Karuizawa Prince Shopping Plaza
    ‪20 min walk‬
  • Place, Karuizawa 72 West Golf Course
    ‪20 min walk‬
  • Place, Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Private Garden)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed (Private Garden)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, River View (with View Bath)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Garden View

9.2 out of 10
Wonderful
(10 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View (with View Bath)

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | Minibar, in-room safe, soundproofing, iron/ironing board

Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, River View

Room amenity

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

Standard Room, 2 Twin Beds, Accessible, Garden View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, Garden View

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(10 reviews)
  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Standard Room, 2 Twin Beds, Accessible, River View | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds, Accessible, River View

  • River view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About the neighborhood

Karuizawa

Hotel Indigo Karuizawa by IHG places you within a mile (2 km) of Karuizawa 72 West Golf Course and Seizan Golf Course. This 155-room, 5-star hotel has conveniences like a full-service spa, a 24-hour gym, and free self parking.

What's nearby

  • Karuizawa Prince Hotel Golf Course - 18 min walk - 1.0 mile
  • Seizan Golf Course - 18 min walk - 1.0 mile
  • Karuizawa Prince Shopping Plaza - 20 min walk - 1.1 miles
  • Karuizawa 72 West Golf Course - 20 min walk - 1.1 miles
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.3 miles

Getting around

  • Karuizawa Station - 12 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 115 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪All Day Dining Primrose - ‬5 min drive
  • ‪うさぎ山キッチンハウス - ‬4 min drive
  • ‪出汁と信州ごはん 佐久屋本店 - ‬3 min drive
  • ‪dog dept.+cafe - ‬3 min drive

About this property

Hotel Indigo Karuizawa by IHG

Guests staying at Hotel Indigo Karuizawa by IHG enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include coffee/tea in a common area, a water dispenser, and a fireplace in the lobby.
Guests can expect to find 49-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harnn. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Karuizawa Prince Hotel West
Karuizawa
  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
8.6 out of 10, Excellent, 1,001 reviews
$181 nightly
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI
  • LOBBY LOUNGE

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 2250 for children
  • Hosted evening meal: JPY 7000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Indigo Karuizawa

Indigo Karuizawa By Ihg

Indigo Karuizawa An IHG Hotel

Hotel Indigo Karuizawa by IHG Hotel

Hotel Indigo Karuizawa An IHG Hotel

Hotel Indigo Karuizawa by IHG Karuizawa

Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Karuizawa by IHG?

Hotel Indigo Karuizawa by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo Karuizawa by IHG?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa by IHG on Jun 22, 2026 start from $271, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Indigo Karuizawa by IHG?

This hotel is located in Karuizawa, close to Karuizawa Prince Shopping Plaza, Karuizawa Prince Hotel Ski Resort, and Hoshino Onsen Hot Spring. You'll also find Karuizawa 72 West Golf Course and Karuizawa Indoor Tennis Court within a short drive.

Is there parking available at Hotel Indigo Karuizawa by IHG?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hotel Indigo Karuizawa by IHG?

Harnn is the hotel's spa and services include aromatherapy, massages, and body treatments.

Are there luxury amenities available at Hotel Indigo Karuizawa by IHG?

Yes, guests can indulge in luxuries such as a garden-view restaurant, a full-service spa, and a bar/lounge at this hotel.

Does Hotel Indigo Karuizawa by IHG have a casino?

No, Hotel Indigo Karuizawa by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Karuizawa by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Indigo Karuizawa by IHG?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, a full-service spa, and a bar/lounge.

Does Hotel Indigo Karuizawa by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo Karuizawa by IHG have a restaurant with a breakfast menu?

Yes, Hotel Indigo Karuizawa by IHG serves buffet breakfast for a surcharge each morning at KAGARIBI.

Will Hotel Indigo Karuizawa by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Karuizawa by IHG though service animals are welcome.

Does Hotel Indigo Karuizawa by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Indigo Karuizawa by IHG?

Yes, every guestroom at Hotel Indigo Karuizawa by IHG comes with a deck/patio and some offer river and garden views.

Hotel Indigo Karuizawa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 324 out of 439 reviews
Rating 8 - Good. 86 out of 439 reviews
Rating 6 - Okay. 18 out of 439 reviews
Rating 4 - Poor. 3 out of 439 reviews
Rating 2 - Terrible. 8 out of 439 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ser Ee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had an exceptional stay from the moment we were warmly welcomed at check-in until our seamless departure. The hospitality was impeccable, and the thoughtful welcome drinks were a lovely touch rarely experienced in Japan hotels. The room was beautifully spacious, impeccably clean, and extremely comfortable. My son especially loved enjoying his own onsen experience in the bathtub, which made our stay even more memorable. The refillable water provided by the hotel was another thoughtful convenience that we truly appreciated. The frequent shuttle service to Karuizawa train station added great ease to our travels and enhanced the overall experience. A truly wonderful stay that exceeded expectations — we look forward to returning again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Alain

Very nice Hotel and friendly staff
Stayed 3 nights in Feb 2026

8/10 Good

Celia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely architecture. Beautiful landscaping. Beautiful rooms. A little in the pricey side but it could be because it is in Karuizawa (compared to other resort towns).
Stayed 2 nights in Feb 2026

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Wienczyslawa

Liked: Cleanliness, property conditions & facilities
Stunning architecture, perfect service and a lovely setting. Would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, warm and new.
Stayed 2 nights in Dec 2025

10/10 Excellent

KIM BENG, singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property n staff fluent in english helps a lot.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel for a restful night. Fantastic breakfast and nice ambience overall.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul, Woodside

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great service, amazing breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Chanin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kun Tat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room is tidy and clean, staff are friendly and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Carl

Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Stayed 3 nights in Oct 2025

10/10 Excellent

oi ching

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed 3 Nights, the hotel looks beautiful. The staff are nice. but one thing i disappointed because we booked the rooms more than 2 months ago but they arranged our 2 rooms in different blocks and different levels and made us feel uncomfortable while we were family trips.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with an amazing, attentive staff. Breakfast buffet was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything especially the element of design throughout the property.
Stayed 1 night in Sep 2025

10/10 Excellent

Kwok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and willing to help.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joyce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

eirini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet yet close to shopping and train station. Lovely place. I wish the restaurant would offer more Japanese meal options for lunch and dinner.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025