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Hotel Indigo Karuizawa by IHG

4.0 star property
Hotel with a full-service spa, near Karuizawa Prince Shopping Plaza

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Photo gallery for Hotel Indigo Karuizawa by IHG

Lobby
Body treatments, aromatherapy, facials, reflexology
Suite, 2 Twin Beds | 1 bedroom, minibar, in-room safe, soundproofing
Breakfast, lunch, dinner served; Italian cuisine, garden views
Exterior

Popular amenities

  • Spa
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
18-39 Yashikizoe, Nagakura Karuizawa-machi, Karuizawa, Nagano, 389-0111
  • Karuizawa Prince Shopping Plaza
    ‪20 min walk‬
  • Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬
  • Karuizawa Taliesin
    ‪4 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed (Private Garden)

Standard Room, 1 King Bed (Private Garden) | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed (Private Garden)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Garden View

1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, Accessible, Garden View

  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Garden View

View from room

Standard Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

1 bedroom, minibar, in-room safe, soundproofing

Standard Room (Upgraded)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, River View (with View Bath)

Standard Room, 2 Twin Beds, River View (with View Bath) | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, River View (with View Bath)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds

View from room

Suite, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Garden View

View from room

Standard Room, 2 Twin Beds, Garden View

9.4 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Private Garden)

View from room

Standard Room, 2 Twin Beds (Private Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, River View

Standard Room, 2 Twin Beds, River View | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(9 reviews)
  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, River View

Standard Room, 2 Twin Beds, Accessible, River View | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 2 Twin Beds, Accessible, River View

  • 344 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (with View Bath)

Standard Room, 1 King Bed, River View (with View Bath) | 1 bedroom, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, River View (with View Bath)

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Karuizawa

Hotel Indigo Karuizawa by IHG places you within a mile (2 km) of Karuizawa 72 West Golf Course and Seizan Golf Course. This 155-room, 4-star hotel has conveniences like a full-service spa, a 24-hour gym, and free self parking.

What's nearby

  • Karuizawa Prince Shopping Plaza - 20 min walk - 1.1 miles
  • Karuizawa 72 West Golf Course - 20 min walk - 1.1 miles
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.1 miles
  • Old Karuizawa Ginza Street - 4 min drive - 2.6 miles
  • Karuizawa Taliesin - 4 min drive - 2.1 miles

Getting around

  • Karuizawa Station - 8 min drive

Restaurants

  • ‪Tully's Coffee - ‬3 min drive
  • ‪レストラン・ポルト - ‬2 min drive
  • ‪信州そば処 きりさと - ‬1 min drive
  • ‪東間そば - ‬2 min drive
  • ‪満留井 - ‬16 min walk

About this property

Hotel Indigo Karuizawa by IHG

Hotel with a full-service spa, near Karuizawa Prince Shopping Plaza
Guests staying at Hotel Indigo Karuizawa by IHG enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include coffee/tea in a common area and a fireplace in the lobby.
Guests can expect to find 49-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and toothbrushes and toothpaste. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Harnn. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

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8.6 out of 10, Excellent, 1,006 reviews
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Aug 21 - Aug 22
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,200 for adults and JPY 2,100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available on weekdays for a fee of JPY 7,000; reservation required

Restaurants on site

  • KAGARIBI
  • KAGARIBI
  • LOBBY LOUNGE

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Children's slippers
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 4200 for adults and JPY 2100 for children
  • Hosted evening meal: JPY 7000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Indigo Karuizawa
Indigo Karuizawa By Ihg
Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Hotel
Hotel Indigo Karuizawa An IHG Hotel
Hotel Indigo Karuizawa by IHG Karuizawa
Hotel Indigo Karuizawa by IHG Hotel Karuizawa

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Karuizawa by IHG?

Hotel Indigo Karuizawa by IHG offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo Karuizawa by IHG?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Karuizawa by IHG on Aug 25, 2025 start from $430.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Indigo Karuizawa by IHG?

This hotel is located in Karuizawa, close to Karuizawa Prince Shopping Plaza, Karuizawa Prince Hotel Ski Resort, and Hoshino Onsen Hot Spring. You'll also find Karuizawa Prince Hotel Golf Course and Karuizawa 72 West Golf Course within a short drive.

Is parking available on site at Hotel Indigo Karuizawa by IHG?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Indigo Karuizawa by IHG?

Harnn is the hotel's spa and services include aromatherapy, body treatments, and massages.

Does Hotel Indigo Karuizawa by IHG have a casino?

No, Hotel Indigo Karuizawa by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Karuizawa by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Indigo Karuizawa by IHG?

There are plenty of amenities for couples at this hotel, including a bar, a garden-view restaurant, and a full-service spa.

Does Hotel Indigo Karuizawa by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Indigo Karuizawa by IHG have a restaurant with a breakfast menu?

Yes, Hotel Indigo Karuizawa by IHG serves buffet breakfast for a surcharge each morning at KAGARIBI.

Will Hotel Indigo Karuizawa by IHG allow pets to stay for free?

No, pets aren't allowed at Hotel Indigo Karuizawa by IHG though service animals are welcome.

Does Hotel Indigo Karuizawa by IHG have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Indigo Karuizawa by IHG?

Yes, every guestroom at Hotel Indigo Karuizawa by IHG comes with a deck with some featuring river or garden views.

Hotel Indigo Karuizawa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 258 out of 352 reviews
Rating 8 - Good. 69 out of 352 reviews
Rating 6 - Okay. 15 out of 352 reviews
Rating 4 - Poor. 3 out of 352 reviews
Rating 2 - Terrible. 7 out of 352 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & we had a river view room which was lovely! We woke up every morning to see pine trees outside & a glimpse of the stream, simply wonderful. Hotel is not far from the outlet mall & there is a shuttle to bring you there which is convenient as mall is next to train station.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Lu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2025

8/10 Good

ning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Vivian

Stayed 4 nights in Jan 2025

10/10 Excellent

Louis Hok Yan

Stayed 2 nights in Jan 2025

8/10 Good

Senna Mei San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable hotel.

It was a relaxing and comfortable stay. Hotel staff were all very helpful and friendly. The hotel lobby has a welcoming and warm fireplace, it was perfect on a cold day. The room was very clean and spacious. If I have to be picky, then there was only a small sofa which very tightly fit two persons. There is a balcony where there are lawn chairs. It was too cold to sit outside. The hotel has separated buildings so to go from your room to the restaurant or lobby or spa, you have to walk outside and it was cold when we went so that was not so nice. If the trip was not in winter, then it is perfect. The breakfast had pretty good selections. I also liked the shuttle service that takes you to the train station from the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

AZMAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tastefully styled property with comfortable rooms and a very pleasant atmosphere. Breakfast was excellent. I also really enjoyed in on-site public bath. There was plenty of parking during my stay. I would return to this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a decent size and nicely decorated. The staff was very attentive and responsive. Not much around at a walking distance, but if you rent a car it’s ok. I would definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yan Leong Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

I-CHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Dec 2024

10/10 Excellent

Danilo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning design, great service, good food, well priced for 2 or 3 night stay. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has different atmosphere and vibe. We had pleasant stay and hopefully we could visit again next time when we visit Karuizawa
Stayed 1 night in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near golf, and Princess Shops. Professional, bilingual staff. Thanks 😀
Stayed 1 night in Nov 2024

10/10 Excellent

Suen Suk Kwan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable, relax and enjoyable trip in Karuizawa
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Indigo Karuizawa was by far, the best hotel we stayed at during our stay in Japan. The grounds were very modern and the rooms were amazingly well designed while being very spacious and quiet. Amazing spot to take a break during your Japan travels.
Stayed 3 nights in Oct 2024

8/10 Good

Jason, Madison

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing rooms and facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kwok

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Sep 2024

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious quiet spa destination with the largest most comfortable western-style rooms I’ve ever stayed at in Japan.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my two-week trip to Japan, one of the most memorable experiences was our stay at Hotel Indigo Karuizawa, An IHG Hotel. The experience was excellent, with warm and welcoming staff. The rooms were spotless and more spacious than others we stayed in. While the location wasn’t as central, with having attractions within walking distance, it was conveniently close to the mall and train station via taxi. Although we didn’t get a chance to try the on-site restaurant, the onsen was a standout feature and a key reason we chose this hotel, despite it being the most expensive of our trip. Out of the six hotels we stayed in, this was definitely one of our favorites, and I highly recommend it.
Stayed 1 night in Sep 2024

10/10 Excellent

Jean, Greer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff is great and provided very good service. The room is small and thought it might be in a little better condition and be a little more luxurious as the website seems to be a bit deceiving when booking. If you add breakfast to your rate, it’s really a good breakfast with options, but not a buffet, which was preferred for us, and the food is very good. Good service at the restaurant. Good amenities as far as free coffee/tea for the morning and nice social hour in the evening. Good location as it’s close to Shinjuku Station with subway access and train access. Good shopping just one stop away at Shinjuku Sanchome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent, Chiba

Traveled with partner
Liked: Amenities, property conditions & facilities
Fabulous
Stayed 1 night in Sep 2024

10/10 Excellent

Margery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautifully designed: peaceful, zen like, modern and sophisticated. Staff and service excellent. Breakfast buffet was wonderful with wide array of choices. Dinner was outstanding.
Stayed 6 nights in Aug 2024