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Hotel Karuizawa Cross

3.0 star property
Hotel with 2 restaurants, near Karuizawa Prince Shopping Plaza

Choose dates to view prices

Photo gallery for Hotel Karuizawa Cross

Reception
Interior entrance
Front of property
Asia Oriental (1) | Courtyard view
Bunk Superior (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
601-1 Karuizawa, Karuizawa, Nagano, 389-0103
  • Old Karuizawa Ginza Street
    ‪1 min walk‬
  • Karuizawa Prince Shopping Plaza
    ‪3 min drive‬
  • Karuizawa Prince Hotel Ski Resort
    ‪3 min drive‬

Room options

View all photos for Church view

Church view | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Church view

10.0 out of 10
Exceptional
(1 review)
  • 389 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room

Design Double Room | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Design Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 318 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Design Twin Room

Design Twin Room | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Design Twin Room

8.8 out of 10
Excellent
(20 reviews)
  • 310 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kyu-Karu Patio

Kyu-Karu Patio | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Kyu-Karu Patio

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Bunk Superior (1)

Bunk Superior (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (1)

9.6 out of 10
Exceptional
(7 reviews)
  • 470 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Square View (2)

Square View (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Square View (2)

8.0 out of 10
Very good
(2 reviews)
  • 419 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Twin Superior

Twin Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Twin Superior

8.8 out of 10
Excellent
(3 reviews)
  • 360 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Bunk Superior (2)

Bunk Superior (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (2)

9.6 out of 10
Exceptional
(8 reviews)
  • 418 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bunk Bed

View all photos for Bunk Superior (3)

Bunk Superior (3) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Bunk Superior (3)

10.0 out of 10
Exceptional
(1 review)
  • 418 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Bunk Beds

View all photos for Patio Superior

Patio Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Patio Superior

  • 337 sq ft
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Asia Oriental (2)

Asia Oriental (2) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental (2)

10.0 out of 10
Exceptional
(1 review)
  • 528 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

View all photos for Square View (1)

Square View (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Square View (1)

9.6 out of 10
Exceptional
(7 reviews)
  • 528 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Terrace Superior

Terrace Superior | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Terrace Superior

  • 412 sq ft
  • Sleeps 4
  • 3 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Asia Oriental (1)

Asia Oriental (1) | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Asia Oriental (1)

8.8 out of 10
Excellent
(3 reviews)
  • 641 sq ft
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Futons

About the neighborhood

Karuizawa

Hotel Karuizawa Cross places you next to St. Paul's Catholic Church Karuizawa and Old Karuizawa Ginza Street. This 24-room, 3-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Old Karuizawa Ginza Street - 1 min walk - 0.1 miles
  • Kumoba Pond - 20 min walk - 1.1 miles
  • Karuizawa Prince Shopping Plaza - 3 min drive - 1.5 miles
  • Karuizawa Prince Hotel Ski Resort - 3 min drive - 1.7 miles
  • Hoshino Onsen Hot Spring - 8 min drive - 4.1 miles

Getting around

  • Karuizawa Station - 9 min drive
  • Haneda Airport (HND) - 171 min drive

Restaurants

  • ‪気まぐれカフェ辻堂 - ‬3 min walk
  • ‪ミカド珈琲軽井沢旧道店 - ‬3 min walk
  • ‪Cafe Meriggiare - ‬3 min walk
  • ‪IZUTSUYA - ‬1 min walk
  • ‪フランス・ベーカリー - ‬2 min walk

About this property

Hotel Karuizawa Cross

Hotel with 2 restaurants, near Karuizawa Prince Shopping Plaza
Guests of Hotel Karuizawa Cross enjoy features like a nightclub, free WiFi in public areas, and a terrace. Free parking is included with your stay. The front desk has multilingual staff that can help with luggage storage, access to locker space, and securing valuables. Other amenities at this hot springs hotel include a garden, barbecue grills, and a fireplace in the lobby.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Japanese, Korean

Similar properties

Hot springs

Karuizawa Prince Hotel West

  • Free WiFi
  • Restaurant
  • Gym
  • Tennis court
8.6 out of 10, Excellent, 1,002 reviews
$257 nightly
The price is $284
Sep 10 - Sep 11
All taxes and fees included in total
Karuizawa Prince Hotel West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (JPY 1,000 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: JPY 1,650 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • CROSS BAR
  • モンテ・クッチーナ
  • 和食処　あさま

Things to do

  • Art gallery
  • Designer stores
  • Nightclub
  • Shopping mall
  • Ski passes
  • Ski storage
  • Wine tours

Family friendly

  • Baby monitor
  • Children's dinnerware
  • High chair
  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for JPY 5000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately JPY 1650 per person
  • Uncovered extended parking fee: JPY 1000 per day
  • Rollaway bed fee: JPY 5000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Karuizawa Cross Hotel
Hotel Karuizawa Cross Karuizawa
Hotel Karuizawa Cross Hotel Karuizawa

Frequently asked questions

Is a free cancellation option available at Hotel Karuizawa Cross?

Hotel Karuizawa Cross offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to see around Hotel Karuizawa Cross?

This hotel is located in Karuizawa, just steps from Old Karuizawa Ginza Street and St. Paul's Catholic Church Karuizawa, and within a short walk of Muro Saisei Memorial Hall. You'll also find Karuizawa Prince Shopping Plaza and Karuizawa Prince Hotel Ski Resort within a short drive.

Will I be able to park at Hotel Karuizawa Cross?

Yes, self parking is offered for free at the hotel. Extended parking is available for JPY 1,000 per day. Though parking is available on request, electric car charging is also available.

Does Hotel Karuizawa Cross have a casino?

No, Hotel Karuizawa Cross doesn't have a casino.

Will I find an indoor pool at Hotel Karuizawa Cross?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Karuizawa Cross?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant with al fresco dining, and private dining.

Are there hot tubs at Hotel Karuizawa Cross?

No, there isn't a spa tub at this hotel.

Does Hotel Karuizawa Cross feature a restaurant that includes a breakfast menu?

Yes, Hotel Karuizawa Cross has 2 restaurants, and serves continental breakfast each morning for a surcharge.

Will Hotel Karuizawa Cross allow pets to stay free of charge?

No, pets aren't allowed at Hotel Karuizawa Cross though service animals are welcome.

Does Hotel Karuizawa Cross have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Karuizawa Cross?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy garden or resort views.

Hotel Karuizawa Cross Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 345 out of 546 reviews
Rating 8 - Good. 156 out of 546 reviews
Rating 6 - Okay. 34 out of 546 reviews
Rating 4 - Poor. 4 out of 546 reviews
Rating 2 - Terrible. 7 out of 546 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah, Pascoe Vale

Stayed 3 nights in May 2025

10/10 Excellent

Ka Yeung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Brea

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were big, clean and im a nice location!!
Stayed 1 night in Apr 2025

6/10 Okay

Yi Hsuang

Stayed 3 nights in Mar 2025

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room. Very clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Economy and comfortable stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, European styled accommodations and hotel. Clean, tastefully designed and decorated. Love the unique layout of an all-inclusive town. only wish more things were open, but I’m guessing that’s due to the low tourist season. Will be back to this hotel when we explore during a more open season the entrance is tricky. It’s on the side street with parking across.
Stayed 1 night in Mar 2025

10/10 Excellent

Abisag

Stayed 3 nights in Feb 2025

10/10 Excellent

Chie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is awesome and we would like to stay again. The location is also good, we could walk shopping street and sightseeing sites.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle Pao Fei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delight travellers and excellent location

The room is clean and staffs are friendly and helpful, but the room should have proper light fixtures in the corner of room, and small tables for extra luggages, otherwise this is very good value to stay while in Karuizawa.
Stayed 2 nights in Nov 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were large. They were just like the pictures. The included buffet breakfast downstairs was convenient. The location was right next to the Ginza shopping street and only a 20 minute walk to Kumoba Pond.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jolyn Xian Peng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 1 night in Nov 2024

10/10 Excellent

Arvind

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room for a small family. Well located being close to shopping strip and within walking distance of good restaurants. Parking lot opposite the hotel was handy, as we had a hire car.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nasser

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a quiet place with lots of restaurants around.
Stayed 1 night in Oct 2024

10/10 Excellent

Juozas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

shuko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Karan

Stayed 3 nights in Jul 2024

10/10 Excellent

Addy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place for vacation
Stayed 2 nights in Jul 2024

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, clean, nice and cozy
Stayed 2 nights in Jun 2024

8/10 Good

KA HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay in as the staff were nice and friendly. The place was not very occupied at the nights i stayed so it was really quiet to a point it was kinda scary as no staff were stationed after some time.
Stayed 2 nights in Jun 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel botique hotel. Interesting configuration as the upper level is the hotel, first level has all the retail shops. Walking distance to many nice small shops.
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent except no laundry service or self-serve laundry provided in the hotel. Otherwise, it would be a prefect 10 score.
Stayed 2 nights in May 2024