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Mercure Karpacz Skalny

3.0 star property
Family-friendly hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Mercure Karpacz Skalny

Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Bar (on property)
Couples treatment rooms, body treatments, body scrubs, facials
Exterior
Miscellaneous

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Ul Obroncow Pokoju 5, Karpacz, Lower Silesian, 58-540
  • Place, Bialy Jar Ski Lift
    ‪12 min walk‬
  • Place, Karkonosze National Park
    ‪18 min walk‬
  • Place, Karpacz Ski Resort
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds, Ground Floor

Standard Twin Room, 2 Twin Beds, Ground Floor | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds, Ground Floor

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Karpacz

Mercure Karpacz Skalny places you next to Relaks Slope and within a 10-minute walk of Park Bajek. This 3-star hotel welcomes guests with 146 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Sports and Tourism Museum - 4 min walk - 0.3 miles
  • Bialy Jar Ski Lift - 12 min walk - 0.7 miles
  • Kolorowa Ski Lift - 12 min walk - 0.7 miles
  • Karkonosze National Park - 18 min walk - 1.0 mile
  • Karpacz Ski Resort - 4 min drive - 1.9 miles

Getting around

  • Jelenia Gora Station - 19 min drive
  • Wroclaw (WRO-Copernicus) - 117 min drive

Restaurants

  • ‪Sowiduch - ‬11 min walk
  • ‪Love Krove - ‬8 min walk
  • ‪Polanka - ‬3 min walk
  • ‪Albero restauracja - ‬14 min walk
  • ‪Amore Mio - ‬12 min walk

About this property

Mercure Karpacz Skalny

Family-friendly hotel with a full-service spa and a health club
At Mercure Karpacz Skalny, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you drive, self parking is PLN 40 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 500 per vehicle one-way. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities. Housekeeping is not available.
An outdoor tennis court and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 40 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: PLN 75 for adults and PLN 37.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Liczyrzepa

Things to do

  • Air hockey
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service
  • Porter/bellhop

Business services

  • 3,122 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: PLN 3.30 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 37.50 for children
  • Airport shuttle fee: PLN 500 per vehicle (one-way)
  • Self parking fee: PLN 40 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mercure Karpacz Skalny Hotel
Mercure Karpacz
Mercure Skalny Hotel
Mercure Skalny
Mercure Karpacz Skalny Hotel
Mercure Karpacz Skalny Karpacz
Mercure Karpacz Skalny Hotel Karpacz

Frequently asked questions

Is free cancellation available at Mercure Karpacz Skalny?

Mercure Karpacz Skalny provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do around Mercure Karpacz Skalny?

This hotel in Karpacz is within a 10-minute walk of Relaks Slope and Park Bajek. You'll also find Kolorowa Ski Lift and Bialy Jar Ski Lift less than a mile away.

Is parking available on site at Mercure Karpacz Skalny?

Yes, parking is offered for PLN 40 per day.

Is there a spa available at Mercure Karpacz Skalny?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, massages, and mani/pedis.

Does Mercure Karpacz Skalny have a casino on the premises?

No, Mercure Karpacz Skalny doesn't have a casino.

Is there an indoor pool at Mercure Karpacz Skalny?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Mercure Karpacz Skalny?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Karpacz Skalny?

No, but this hotel does have a sauna.

Does Mercure Karpacz Skalny have a restaurant with a breakfast menu?

Yes, Mercure Karpacz Skalny serves buffet breakfast for a surcharge each morning at Liczyrzepa.

Does Mercure Karpacz Skalny allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Karpacz Skalny for a fee of PLN 50 per pet, per night.

Does Mercure Karpacz Skalny have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Mercure Karpacz Skalny?

No, there aren't any guestrooms with balconies at Mercure Karpacz Skalny.

Mercure Karpacz Skalny Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 166 reviews
Rating 8 - Good. 63 out of 166 reviews
Rating 6 - Okay. 19 out of 166 reviews
Rating 4 - Poor. 3 out of 166 reviews
Rating 2 - Terrible. 0 out of 166 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patryk

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great dog friendly hotel

Dog friendly and air conditioned rooms. Walking distance to town centre. Swimming pool and sauna included at no extra cost which was a great way to relax after a day of exploring. Buffet style breakfast with lots of local food options to choose from.
Stayed 4 nights in Jul 2025

8/10 Good

Cezary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Marcin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy neighbours

Stayed 4 nights in Feb 2023

6/10 Okay

Jack

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location was quite good near the main street in the city center. The staff was attentive and friendly. The building was clean. The lobby was newly renovated. There was a pool but small. The breakfast buffet was pricy for Poland (50zl a person) but not too festive. The ceiling in the dinning area was stained and the ceiling tiles were broken and, some, slightly coming out (like in 1-star motel). There was a problem with my reservation and both Orbitz and the Hotel blamed each other. It took 5h hours of my weekend trip and 6 agents (yes, 6) to fix this. Disappointing. Orbitz and Mercure need to review their reservation systems. The hotel needs to fix the ceiling in the dinning room. Unacceptable, in a hotel that costs (in Poland) near $100 a night.
Stayed 2 nights in Jun 2022

8/10 Good

KRISTINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter break in Karpasz

Good location to town centre, small beginner slope and ski school across the road. Common areas are recently refurbished, children playroom and swimming pool were excellent. Rooms are dated but very clean and comfortable enough. Spa treatments were very good and extremely reasonably priced. We enjoyed our stay !
Stayed 3 nights in Dec 2021

10/10 Excellent

Mariusz, Kalisz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay at this hotel and everything was perfect.
Stayed 4 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
minusy brak wentylacji w łazience brak klimatyzacji nie przystosowany pokój do ilości osób płatny parking przy hotelu plusy smaczne jedzenie
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Ross, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently Located & Fully Stocked Hotel

Conveniently located hotel with fantastic views of the mountains. The facilities were excellent (restaurant, bar, spa, pool, parking). The hotel offers 2 car parking facilities, 1 of which is free, the other is secure and comes at a cost. The hotel was in a quiet area, therefore we felt safe leaving the car in the unsecure parking lot. All members of the hotel staff were friendly and helpful.

10/10 Excellent

Avril-Marie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

I arrived at 2am but the check in desk was still open and I was greeted by a very friendly man that made us feel welcome. He explained the layout of the hotel and the timings for breakfast. The room was large and comfortable and the shower was great. The toiletries were good quality. I will definitely stay here the next time I am in Karpacz.

8/10 Good

Marcin, Wroclaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for family

I travel with my wife, 2 years old daughter and dog. You could take your dog with additonal payment, 30 PLN (about 10$). In hotel is special kids room with toys and kinder garden. Also there is a swimming pool and smaller pool for kids.

8/10 Good

zdunek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jennifer, Karpacz, Poland

Liked: Cleanliness, property conditions & facilities

Nice resort for family vacation

Not bad, can be better if the room has more space, and closer to the main action,so we can walk to the main attraction and no need to find parking again and again. Swimming pool water is a bit too cold and jazkuzi is not hot all, steam bath is great and sauna has perfect temps true. It has nice view, but I did not get the balcony, it will be nice to walk out. Not bad for the price I paid, but I though it was including breakfast when I book, I was disappointed the breakfast was not included. It will be nice to have breakfast, I am sure I book with breakfast deal, anyway, it was nice for family vacation, very kids friendly. They also have table tennis, basketball, pool, game room, play ground, sun bath garden, it is perfect for family reunion, but not AC ,so it's too hot to go in the middle of summer.

8/10 Good

jaycee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIKING/SKIING HOTEL

This hotel is convenient to the skiing and hiking trails of Karpacz. It was clean, comfortable, and convenient. The spa area includes a great sauna, steam room, and wonderful pools for your use. We did not use the restaurant available at the hotel. We would definitely stay here again if we return to the area.

10/10 Excellent

Willy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

A very nice hotel with free use of the pool, jacuzzi, sauna, and steamroom. While swimming you can look out at the snow covered surrounding outside - very lovely. A lady at check in put in a folding bed for our young son at no charge which not many hotels in Europe would do. Even if you don't ski, this hotel is a nice place to relax in this winter wonderland. Thank you for a wonderful stay.

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. Cleaning could be better. The food was nice and there was a good variety of food. We preferred a la cart. The hotel is located close to the center of the town, but also surrounded by nature.
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in war eine Katastrophe. Obwohl zwei Zimmer gebucht, war die Dame an der Rezeption der Meinung, nur ein Zimmer wäre gebucht. Erst nach mehrmaligem Vorzeigen der Buchungsunterlagen, bekamen wir das zweite Zimmer. Also immer Buchungsunterlagen dabei haben! Zimmer und Pool sind in die Jahre gekommen, müssten dringend modernisiert werden. Aber ansonsten ist es sehr urig, gerade im Restaurant. Man muss aber wissen, dass gefühlt jeder Gast mit einem Hund da ist. Muss man mögen, wenn man im Restaurant ist und man das Gefühl hat, man wäre im Zoo.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

HYUN KYU

Stayed 1 night in Jul 2023

10/10 Excellent

Achim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durchgängig renoviertes Hotel mit gutem Service

Durchgängig renoviertes Hotel mit gutem Service
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zum Wandern im Riesengebirge um Karpacz und der Schneekoppe der ideale Ausgangspunkt und sehr gute Unterkunft
Stayed 3 nights in May 2023

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