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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Property class: 5 and above
VIP Access

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Photo gallery for Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

A clear blue pool with lounge chairs and umbrellas, surrounded by palm trees.
Property video
A wooden entrance with a thatched roof, a sign reading "The Nest", and a pathway leading to a water feature.
A spacious lobby with a high ceiling, a central seating area with sofas and chairs, a reception desk, and a large mural on the walls.
A beach resort with a sandy shoreline, palm trees, and a clear blue sea.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included

Explore the area

View in a map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Akumal Ecological Center
    ‪5 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

A hotel room with a large bed, a balcony with a view of palm trees and the sea, a small table, and a chair.

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite (Up to 2 kids FREE under 17years)

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite (Up to 2 kids FREE under 17years)

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out (Up to 2 kids FREE under 17 years)

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out (Up to 2 kids FREE under 17 years)

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront

  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Single Use

A hotel room with two beds, a desk, and a dining area.

Family Selection Junior Suite Single Use

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Rooftop Private Pool Single Use

A balcony with a pool, two lounge chairs, a table, and a chair.

Family Selection Junior Suite Rooftop Private Pool Single Use

  • Garden view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Swim Out Single Use

A pool area with a glass-enclosed lounge, a metal ladder, and potted plants.

Family Selection Junior Suite Swim Out Single Use

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Selection Suite Beachfront Single Use

A modern living room with a sofa, coffee table, and dining area.

Family Selection Suite Beachfront Single Use

  • Sea view
  • 1109 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Kantenah

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive places you within a 10-minute drive of popular sights such as Akumal Beach and Puerto Aventuras Marina.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 5 min drive - 4.9 miles
  • Cenote Cristalino - 5 min drive - 5.1 miles
  • Akumal Beach - 5 min drive - 4.7 miles
  • Akumal Ecological Center - 5 min drive - 4.7 miles
  • Ecopark Kantun Chi - 6 min drive - 5.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 73 min drive

Restaurants

  • ‪Pueblito Lindo - ‬7 min drive
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Oishi Japanese Restaurant - ‬7 min drive
  • ‪Churchill Bar - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. If you drive, take advantage of free valet parking. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a free water park, a children's pool, and a 24-hour gym.
Guests can expect to find free WiFi and Smart TVs with cable channels. Along with relaxing touches like rainfall showers and jetted tubs, bathrooms offer hair dryers and free toiletries. Other standard amenities include indoor private hot tubs, free minibar items, and furnished balconies. Change of towels is available on request.
6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a complimentary water park, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A resort with a large pool, palm trees, and a beach view.
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.2 out of 10, Wonderful, 1,000 reviews
$198 nightly
The price is $240
Oct 12 - Oct 13
Total with taxes and fees
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Restaurants on site

  • El Dorado
  • Es Niu Pool Bar
  • La Hacienda
  • Portofino
  • The Nest

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

Are there all-inclusive rate plans at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include kayaking and sailing.

How much does it cost to stay at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive on Oct 11, 2026 start from $462, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

Is there a spa at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, body treatments, facials, and mani/pedis.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a casino on the premises?

No, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive doesn't have a casino.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive has 15 restaurants, and serves free full breakfasts each morning.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive though service animals are welcome.

How close is the airport from Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

The closest major airport to Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is Cozumel Intl. Airport (CZM), which is 29.7 mi away (263 minutes by car).

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have a wedding venue?

Take advantage of the wedding venue at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive if you plan to say "I do" during your trip.

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 203 out of 306 reviews
Rating 8 - Good. 60 out of 306 reviews
Rating 6 - Okay. 26 out of 306 reviews
Rating 4 - Poor. 11 out of 306 reviews
Rating 2 - Terrible. 6 out of 306 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply, great experience overall.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice staff, great pool, the buffet is ok.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay! Wonderful attentive staff and beautiful property!!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort all the way around. Pools were beautiful. Great food and tons of options. Amazing wildlife around the resort. Top notch service!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience . Our butler Daniel H. Really helped to make everything easier and memorable.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but beach although not the hotels fault.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Second time we’ve been there! Staff is wonderful and so clean
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful place would definitely recommend to others.
Stayed 9 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A great family trip. Super nice hotel.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants, food was good. Resort was big and lots of things to do.
Stayed 11 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Food was excellent for the most part. Rooms were clean and ample beach chairs
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice for a family trip
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A+ Stay! Clean room, lots to do! Staff so friendly!
Beautiful scenery
Nightly turn down service!
Swim up pool- FS
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort would definitely recommend
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our trip.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 7 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms and the whole property is very clean, quiet and beautiful. Amenities are unfortunately lacking, ai wish they would have some music on the pool and in the evening. Food was ok
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly great staff
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained.
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing staff and very well maintained property
Stayed 7 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The resort is beautiful and expansive, filled with beautiful flora and fauna. The one drawback was the ala carte food, which left a lot to be desired. The best restaurant by far was Bravo, which is an add-on but free if you book through Expedia.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and awesome vacation
Stayed 10 nights in Jul 2024

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