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Grand Palladium White Sand Resort & Spa All Inclusive

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Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

An aerial view of a resort with a large central pool, multiple smaller pools, and a beach area with umbrellas and lounge chairs.
Property video
A thatched-roof outdoor dining area with a stone balustrade, reflecting on a calm water surface.
A resort with thatched-roof buildings, a clear pool, and lush greenery.
An aerial view of a beach with white sand, palm trees, and a clear blue ocean.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite

A luxurious hotel room with a large bathtub, a dining area, and a bedroom with a bed and a desk.

Junior Suite

8.4 out of 10
Very good
(59 reviews)
  • Garden view
  • 571 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of greenery outside.

Suite

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 721 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Superior

Down comforters, minibar, in-room safe, desk

Suite Superior

  • 731 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior

Down comforters, minibar, in-room safe, desk

Suite Junior

  • 570 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite Single use Garden View

A luxurious hotel room with a large bathtub, a dining area, and a bedroom with a bed and a desk.

Junior Suite Single use Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 566 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

A hotel room with two beds, a ceiling fan, a desk, a chair, and a view of greenery through the window.

Junior Suite Beachside

7.0 out of 10
Good
(27 reviews)
  • Garden view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Overwater Villa Suite

A bedroom with a wooden ceiling, a bed, a desk, a chair, and a TV.

Overwater Villa Suite

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Suite

A hotel room with a bed, a sofa, a chair, a small table, and a balcony with a hammock.

Villa Suite

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Poolside

A spacious bedroom with a large bed, a desk, and a chair. There is a balcony with curtains and a view of greenery.

Junior Suite Poolside

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Single Use

A spacious bedroom with a large bed, a desk, and a chair. There is a balcony with curtains and a view of greenery.

Junior Suite Poolside Single Use

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Overwater Villa Suite Single Use

A bedroom with a wooden ceiling, a bed, a desk, a chair, and a TV.

Overwater Villa Suite Single Use

  • Lake view
  • 743 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Villa Suite Single Use

A modern living room with a glass door leading to a balcony, a white sofa, a glass coffee table, and a hammock.

Villa Suite Single Use

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Single Use

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of greenery outside.

Suite Single Use

  • Garden view
  • 721 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Beachside Single Use

A hotel room with two beds, a ceiling fan, a desk, a chair, and a view of greenery through the window.

Junior Suite Beachside Single Use

  • Garden view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Kantenah

Grand Palladium White Sand Resort & Spa All Inclusive places you 4.7 mi (7.6 km) from Akumal Beach. This 425-room, 5-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 6 min drive - 5.3 miles
  • Cenote Cristalino - 6 min drive - 5.5 miles
  • Ecopark Kantun Chi - 7 min drive - 5.9 miles
  • Xpu-ha Beach - 7 min drive - 5.5 miles
  • Puerto Aventuras Golf Club - 9 min drive - 7.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive

Restaurants

  • ‪Pueblito Lindo - ‬9 min drive
  • ‪Oishi Japanese Restaurant - ‬9 min drive
  • ‪Aurum (Lobby Bar) - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬1 min drive
  • ‪Churchill Bar - ‬11 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Grand Palladium White Sand Resort & Spa All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include indoor private hot tubs, furnished balconies, and minibars.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
9.0 out of 10, Wonderful, 1,002 reviews
$215 nightly
The price is $260
Sep 21 - Sep 22
Total with taxes and fees
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium White Sand Kantenah

Grand Palladium White Sand Resort

Grand Palladium White Sand Solidaridad

Grand Palladium White Sand Resort All Inclusive Kantenah

Grand Palladium White Sand All Inclusive Kantenah

Pallaum White d Inclusive Kan

Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive options at Grand Palladium White Sand Resort & Spa All Inclusive?

Grand Palladium White Sand Resort & Spa All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium White Sand Resort & Spa All Inclusive?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium White Sand Resort & Spa All Inclusive on Sep 21, 2026 start from $280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium White Sand Resort & Spa All Inclusive?

Grand Palladium White Sand Resort & Spa All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Grand Palladium White Sand Resort & Spa All Inclusive?

This property is located in Kantenah, close to Akumal Beach, Half Moon Bay, and Puerto Aventuras Marina. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is there a spa at Grand Palladium White Sand Resort & Spa All Inclusive?

Zentropia Palladium Spa & Wellness is the property's spa and services include Thai massages, deep-tissue massages, couples treatments, and aromatherapy.

Does Grand Palladium White Sand Resort & Spa All Inclusive feature a casino at the property?

No, Grand Palladium White Sand Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium White Sand Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

Does Grand Palladium White Sand Resort & Spa All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium White Sand Resort & Spa All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium White Sand Resort & Spa All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Palladium White Sand Resort & Spa All Inclusive.

Where is the closest airport to Grand Palladium White Sand Resort & Spa All Inclusive?

The closest major airport to Grand Palladium White Sand Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is about 23.8 mi away.

Does Grand Palladium White Sand Resort & Spa All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium White Sand Resort & Spa All Inclusive.

Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 61 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff / food and drinks ! Had the best time and reccomend to anyone
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Katerine

Liked: Cleanliness
Great resort
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bars, staff and food selection were excellent!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing, facilities are excellent, great service!
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay and enjoy people are really nice and helpful and polite tank you very much for you service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christopher S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay loved the service, sunshine and all the amenities on sight. Would definitely recommend!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, and the property was beautiful.
White Sands lobby
Villa 56 courtyard
Bedroom
Living room with a sofabed
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Leticia Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. The staff is amazing and the food was great. Property was kept perfect and the pool is really nice.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Resort is perfect
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the room, golf cart transportation, swim up bar etc was excellent - very kid friendly too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed here for a week and had the absolute best experience. It’s a beautiful resort with lots of amenities and the staff is the best! Would recommend to friends and family.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive. Raul was our concierge and made us feel right at home! Best vacation ever! Thanks White Sands
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Deniz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was one of the best hotels i have been
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Andew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding vacation once again. This was our second trip here and it wont be our last.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property! Food was amazing! Staff was friendly and consistent!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rodney Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet had a great selection of items to choose from. Our villa concierge team was very helpful!
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. We came for a wedding and the property had everything we could imagine and more. The concierge made the experience even more seamless, David and Cielo were lovely and so helpful. We cant wait to come back
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Elisa Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our from was nice. The resort was beautiful and well kept. The dining options were great. We enjoyed the pool and other amenities.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Benjamin Reuben

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and the staff was wonderful
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it!! The staff was amazing and very friendly, excellent amenities with several pools, sports, waterslides, trampolines, and the spa was phenomenal.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Brent Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Bar selection good as well.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and amenities throughout.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Gerbrant

Liked: Cleanliness, amenities, property conditions & facilities
Clean, amenities, hospitality
Stayed 6 nights in Feb 2026

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