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Grand Palladium Select White Sand Resort & Spa - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Select White Sand Resort & Spa - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Creator video - submitted by Luxury Richland
Private beach, white sand, sun loungers, beach umbrellas
Lake
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included

Explore the area

View in a map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪5 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(49 reviews)
  • Garden view
  • 570 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

Suite Garden View | Minibar, in-room safe, desk, laptop workspace

Suite Garden View

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 728 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 1

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 731 sq ft
  • Sleeps 1

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 2

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 731 sq ft
  • Sleeps 2

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 731 sq ft
  • Sleeps 4

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 731 sq ft
  • Sleeps 4

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 566 sq ft
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Junior Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

7.4 out of 10
Good
(22 reviews)
  • Garden view
  • 566 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Beachside

Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Suite, Beachside

  • Garden view
  • 728 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bungalow Superior with Pool View

Minibar, in-room safe, desk, laptop workspace

Bungalow Superior with Pool View

  • 742 sq ft
  • Sleeps 2

View all photos for Romance Bungalow by the lake

Romance Bungalow by the lake | Minibar, in-room safe, desk, laptop workspace

Romance Bungalow by the lake

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 744 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Minibar, in-room safe, desk, laptop workspace

Romance Villa Suite Poolside

  • Garden view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | Minibar, in-room safe, desk, laptop workspace

Junior Suite Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior with View

Minibar, in-room safe, desk, laptop workspace

Suite Junior with View

  • 570 sq ft
  • Sleeps 1

View all photos for Suite Deluxe with View

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe with View

  • 731 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 4

Villa Luxury with Garden View

  • Garden view
  • 624 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 1

Suite Junior with Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 2

Suite Junior with Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 3

Suite Junior with Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 4

Suite Junior with Garden View

  • Garden view
  • 452 sq ft
  • Sleeps 3

Villa Luxury

  • 624 sq ft
  • Sleeps 1

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 2

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 3

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 570 sq ft
  • Sleeps 4

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 731 sq ft
  • Sleeps 2

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 731 sq ft
  • Sleeps 4

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 731 sq ft
  • Sleeps 3

View all photos for Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Suite Deluxe

  • 731 sq ft
  • Sleeps 4

About the neighborhood

Kantenah

Grand Palladium Select White Sand Resort & Spa - All Inclusive places you 4.7 mi (7.6 km) from Akumal Beach. This 264-room, 5-star property welcomes business and leisure travelers with 5 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Cenote Azul - 5 min drive - 5.1 miles
  • Akumal Beach - 5 min drive - 4.4 miles
  • Akumal Ecological Center - 5 min drive - 4.4 miles
  • Cenote Cristalino - 5 min drive - 5.3 miles
  • Ecopark Kantun Chi - 5 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 66 min drive

Restaurants

  • ‪Pueblito Lindo - ‬9 min drive
  • ‪Xtra Time Sport Bar - ‬8 min walk
  • ‪La Hacienda - ‬9 min walk
  • ‪Ikebana Japanese Restaurant - ‬9 min drive
  • ‪Lobby Bar White Sand - ‬1 min drive

About this property

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Grand Palladium Select White Sand Resort & Spa - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. A stay here includes free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and a sauna.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer jetted tubs, hair dryers, and free toiletries. Other standard amenities include indoor private hot tubs, furnished balconies, and iPod docks.
5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zentropia Palladium Spa & Wellness has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
8.4 out of 10, Very Good, 1,000 reviews
$349 nightly
The price is $422
Apr 20 - Apr 21
Total with taxes and fees
Grand Palladium Kantenah Resort & Spa All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Sanitation services: USD 2 per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Are there all-inclusive options at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Grand Palladium Select White Sand Resort & Spa - All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

As of Mar 21, 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Select White Sand Resort & Spa - All Inclusive on Apr 21, 2026 start from $414, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Grand Palladium Select White Sand Resort & Spa - All Inclusive provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Grand Palladium Select White Sand Resort & Spa - All Inclusive?

This property is located in Kantenah, close to Akumal Beach and Puerto Aventuras Marina. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is parking available on site at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Zentropia Palladium Spa & Wellness is the property's spa and services include beach massages, Thai massages, hydrotherapy, and aromatherapy.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive feature a casino at the property?

No, Grand Palladium Select White Sand Resort & Spa - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools.

What will couples enjoy most about a stay at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, a beach bar, and 5 outdoor pools.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have a hot tub?

Yes, all guestrooms at this all-inclusive property have private indoor spa tubs.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have a restaurant that serves breakfast?

Yes, Grand Palladium Select White Sand Resort & Spa - All Inclusive has 5 restaurants, and serves free buffet breakfast each morning.

Will Grand Palladium Select White Sand Resort & Spa - All Inclusive allow pets to stay for free?

No, pets aren't allowed at Grand Palladium Select White Sand Resort & Spa - All Inclusive though service animals are welcome.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

Where is the closest airport to Grand Palladium Select White Sand Resort & Spa - All Inclusive?

The closest major airport to Grand Palladium Select White Sand Resort & Spa - All Inclusive is Cozumel Intl. Airport (CZM), which is about 23.8 mi away.

Can I book a room with a balcony at Grand Palladium Select White Sand Resort & Spa - All Inclusive?

Yes, every guestroom at Grand Palladium Select White Sand Resort & Spa - All Inclusive comes with a furnished balcony with some featuring lake or garden views.

Does Grand Palladium Select White Sand Resort & Spa - All Inclusive offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Grand Palladium Select White Sand Resort & Spa - All Inclusive.

Grand Palladium Select White Sand Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 469 out of 864 reviews
Rating 8 - Good. 219 out of 864 reviews
Rating 6 - Okay. 76 out of 864 reviews
Rating 4 - Poor. 43 out of 864 reviews
Rating 2 - Terrible. 57 out of 864 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Erik

Stayed 4 nights in Dec 2025

10/10 Excellent

Jayson

Liked: Cleanliness, amenities, property conditions & facilities
This resort gave me one of the best vacation experiences I’ve ever had. From the moment I arrived, the hospitality and security were exceptional. Reception set the tone, and Martin deserves a huge shoutout—he was incredibly patient and explained everything about the resort, the restaurants, and the activities in detail. We were also assigned our own concierge team, Dave and Cielo, and they were outstanding. Whatever we needed, they handled it—from answering questions to booking our restaurant reservations. Jesús at the front desk was also extremely accommodating with reservations. They made the entire trip stress-free. The buffet and restaurants were spotless, and the staff in both the dining area and the kitchen were generous, attentive, and truly dedicated to great service. I’m genuinely grateful for this experience, and I’ll be recommending this resort to my coworkers, colleagues, friends, and family. A perfect place for a smooth, worry-free vacation.
Stayed 6 nights in Dec 2025

10/10 Excellent

Oscar Antonio Aguirre de la

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cielo y David nuestros conserjes fueron una gran ayuda en general fue una experiencia maravillosa,por si fuera poco nos dieron un upgrade por haber comprado el paquete por Travelocity!!!!
Stayed 6 nights in Dec 2025

2/10 Terrible

Jeannette, La Puente

Traveled with family and small children, Traveled with family
Disliked: Staff & service
My luggage was delayed and the hotel failed to notify me it was delivered even after I inquired multiple times. They never gave it to me and it’s been missing now for 2 weeks. They ruined my family vacation! Additionally there was construction taking place next to our hotel. There were some days when the pathways were closed so you had to walk around. Would have been good to have a prior notice.
Stayed 4 nights in Nov 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was fine, could of been cooler as it was still hot in there. Though we had a major issue with getting in our room the first 24hrs and they seemed to not help us until we threated to talk to manager and wanted a day no charge. very frustrating . David the consirge was good, but Ceilo was not. the issue didn't get completley fixed in the long run, and still had issues getting into our room for the rest of the stay but it worked out. no compensation was given to us which i found was not good. they should of done at least a free massage or free night, but instead gave us vouchers for hydro therapy which was a value of $50 us each. and it wasn't that great
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed, Irvine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Vitaliy

Stayed 9 nights in Nov 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good stay. Staff was very attentive, our concierge Cielo was awesome and constantly checked on us. Carlos was great at casino night and had a very good vibe. Luis at the TRS pool was top notch. Overall bartenders and restaurant staff were friendly and efficient. Thanks to Expedia (not sure if Expedia in general or due to our Platinum status) we received an upgrade to “vip” which gave us access to TRS facilies and restaurants. The food (especially breakfast and buffets) were night and day between TRS and the other “lower-end” parts of the resort, which made our experience much more enjoyable. Unfortunately the buffet at the non-TRS properties was below par for a 5 star restaurant. Romance bungalow was very unique and neat, nice to not have neighbors above or below you. Ovearll this is a good property, and would come bacl but probably book TRS next time.
Stayed 4 nights in Nov 2025

2/10 Terrible

Vilma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2025

10/10 Excellent

Omar Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Ernesto Tomas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Grzegorz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel food and transportation around hotels
Stayed 6 nights in Nov 2025

10/10 Excellent

Amine, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with all amenities and great personnel. The only comment I can give is not enough golf carts available for rides. Had to wait over 15 min in many times to get a ride specially that the resort is huge
Stayed 7 nights in Nov 2025

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
we had a very nice stay at the Grand Palladium Select white Sand Resort, Nice and clean room as well the entire Resort and Thank you to Cielo and Daniel our concierges from villa 59 and Wilbert our waiter at the Sumptuori restaurant thank you for all your attentions, super recommended the Grand Palladium Resorts for next vacations Thank you
Stayed 4 nights in Nov 2025

10/10 Excellent

Jamie, Spokane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
David and Cielo were absolutely amazing as concierge. The food was great and the Japanese was the best. We had an amazing time and have been to this resort 8 times over 25 years, and it just continues to get better.
Stayed 7 nights in Nov 2025

10/10 Excellent

Holly

Stayed 6 nights in Nov 2025

8/10 Good

Isela

Stayed 5 nights in Nov 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely an enjoyable experience. The place is very nice and there is a lot to do. We were very happy with our room. The only inconvenience was related to humidity. The AC had to constantly run at 22C otherwise the floor would get alla wet
Stayed 4 nights in Nov 2025

10/10 Excellent

Radostin, Glenview

Stayed 6 nights in Nov 2025

8/10 Good

Ahnaf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Excellent staff. Top-notch food especially if you book the à la carte restaurants. Only damper the reason why I gave less than 5, they tried push selling a travel club thing for 12k that was never going to happen. Wasted 2 hrs and the mood at the end when they tried pushing the sale.
Stayed 5 nights in Nov 2025

8/10 Good

Lizbeth

Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a larger room with a living room which was nice since we had our toddler and extra room is good. Our view from room was not a nice “garden view” I recommend a pool view. Special thanks to their partnership with Expedia, because the vip package gave us a “special” bracelet -not the paper plastic one, ours had twine strap with a wood charm that served as our key to our room- that gave us all access to multiple amenities at the neighbor palladium hotels, we stayed at white sands but the colonial had the water park- we were able to get golfcarted everywhere. I would say white sands was too quiet for us (we’re party parents) kantenah is a happy middle and colonial is the family hotel. They’re all very nice. TRS is also too quiet, it’s promoted as all adults (think older adults, not party adults). The alcohol beverages are better than what I’ve experienced at an all inclusive resort, lots of diverse alcohol options not bottom shelf. Make dinner reservations for ALL of your dinners the moment you arrive or you’ll be stuck eating at the buffet. I was not a fan of the buffets- if it weren’t for the omelet maker I would have been sad, the pastries were stale everyday. The lamps stay overheating and over drying everything. That being said, the dinners at the reserved restaurants were fab.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rea, mclean

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2025

10/10 Excellent

saniya

Stayed 3 nights in Nov 2025

10/10 Excellent

saniya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing the animals were super cool and the staff was very helpful and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Roshan Ram

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The all-inclusive package truly delivers on its promise. There are no hidden fees. For Expedia customers, the resort provided a butler service and VIP tag for their entire stay. The staff were exceptionally friendly and welcoming. The food was excellent, generously portioned, and drinks were plentiful. The private beaches were pristine. There was also a wide range of daily entertainment options catering to various tastes. Families, kids, singles have their own scenes. Very impressive.
Stayed 3 nights in Nov 2025

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