Hotel Topaz

3.0 star property
Lakefront resort with 2 restaurants and a full-service spa

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Photo gallery for Hotel Topaz

Terrace/patio
Buffet
Lobby sitting area
Suite Room | Premium bedding, memory foam beds, minibar, in-room safe
Outdoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Air conditioning
  • Room service

Explore the area

View in a map
Aniwatte, Kandy, 2000
  • National Hospital Kandy
    ‪16 min walk‬
  • Kandy Lake
    ‪2 min drive‬
  • Temple of the Tooth
    ‪3 min drive‬

Room options

Suite Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Deluxe Triple Room

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Kandy

Hotel Topaz places you within a mile (2 km) of Bahirawakanda Vihara Buddha and Kandy Clock Tower. This 73-room, 3-star resort has 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • National Hospital Kandy - 16 min walk - 0.9 miles
  • Kandy Lake - 2 min drive - 0.9 miles
  • Wales Park - 2 min drive - 0.9 miles
  • Temple of the Tooth - 3 min drive - 1.2 miles
  • Royal Palace of Kandy - 4 min drive - 1.2 miles

Getting around

  • Kandy Railway Station - 10 min drive
  • Bandaranaike Intl. Airport (CMB) - 161 min drive

Restaurants

  • ‪KFC - ‬20 min walk
  • ‪Soul Food - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬3 min drive
  • ‪Dindigul Thalappakatti - ‬16 min walk
  • ‪Dinemore - ‬11 min walk

About this property

Hotel Topaz

Lakefront resort with 2 restaurants and a full-service spa
Hotel Topaz features a full-service spa, karaoke, and an outdoor pool. There's free parking and a train station shuttle. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa resort include a children's pool, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and memory foam beds with premium bedding ensure a restful night. Other standard amenities include minibars, coffee makers, and ceiling fans.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.

Languages

English, French, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: LKR 3,000 for adults and LKR 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Karaoke
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1976
  • Designated smoking areas

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for LKR 2500.0 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately LKR 3000 for adults and LKR 1500 for children
  • Rollaway bed fee: LKR 2500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 12:30 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Hotel Topaz
Hotel Topaz Kandy
Topaz Kandy
Hotel Topaz Kandy
Hotel Topaz Resort
Hotel Topaz Resort Kandy

Frequently asked questions

Are free cancellation options available at Hotel Topaz?

Hotel Topaz offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What can I see near Hotel Topaz?

This resort is located in Kandy, a short 20-minute walk from Kandy Clock Tower and also 19 minutes on foot from Bahirawakanda Vihara Buddha. You'll also find Kandy Lake and Wales Park within a short drive.

Is there parking available at Hotel Topaz?

Yes, self parking is offered for free at the resort.

Is a spa located at Hotel Topaz?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Topaz include a casino at the property?

No, Hotel Topaz doesn't have a casino.

Is there an indoor pool at Hotel Topaz?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hotel Topaz?

This lakeside resort offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 2 restaurants.

Does Hotel Topaz have a hot tub?

No, there isn't a spa tub at this resort.

Does Hotel Topaz have a restaurant with a breakfast menu?

Yes, Hotel Topaz has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Hotel Topaz allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Topaz.

Are there connecting rooms at Hotel Topaz?

No, this resort doesn't feature connecting guestrooms.

Can I book a room with a balcony at Hotel Topaz?

No, there aren't any guestrooms with balconies at Hotel Topaz.

Does Hotel Topaz host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Topaz.

Hotel Topaz Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 32 reviews
Rating 8 - Good. 16 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dario, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with super friendly staff and good food options for breakfast and dinner. Incredible view of Kandy and surroundings.
Stayed 1 night in Jul 2024

10/10 Excellent

Nadeeka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would just like to thank the staff of Hotel Topaz for making our stay so comfortable! From the minute you enter the hotel the staff was always so friendly and always willing to take care of any questions we had. The housekeeping staff made sure our room was always spotless and they would go so far to make the bed in a different design every day. We were there for nine nights and so details like this were something we looked forward to and always put a smile on our faces. Special thank you to the restaurant staff - Supervisor Puspakumar is so attentive and made sure his staff were looking after the guests. Thank you to the waiters Kavindu, Sampath, and Malinda who took brilliant care of us. Also, Chef Ashitha's food is wonderful and breakfast is just fantastic at this hotel. A detail I would like to mention is that the pool facilities are being renovated however every detail was thought through and they gave us hotel transportation to and from a nearby hotel pool so that we did not miss out on swimming. Thank you Hotel Topaz and I so look forward to returning!
Stayed 9 nights in Jul 2024

8/10 Good

Haris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience. Pool is nice too! The property is on the hill so the view is amazing. I would recommend booking it
Stayed 1 night in Mar 2022

8/10 Good

Ajith Wellington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace. Very nice pool but lots of steps down to it so we used it less than we normally would have. Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Cleanliness
An average hotel with friendly staff
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is outside Kandy transport is required to and from Shuttle bus is mainly for staff Hotel is primarily used by travel firms Views are brilliant
Stayed 3 nights in Apr 2019

10/10 Excellent

Rajiv, Vienna, VA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; clean rooms and great staff. Restaurant was also very good
Stayed 1 night in Feb 2019

8/10 Good

VIJAY ANAND

Liked: Cleanliness, staff & service, room comfort

one night stay at Topaz Kandy

The hotel has a good view and the service was good.. but the property is old and the rooms are okay.. ideal for a short stay..
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel with a view

A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
Stayed 3 nights in Jan 2019

8/10 Good

Owen

Liked: Cleanliness, staff & service, room comfort

Amazing views of Kandy from Hotel Topaz.

Arrived at the hotel in mid afternoon and received a warm welcome. The hotel is challenging to find but the location views when inside the hotel are so great. We enjoyed the use of the SPA there and being a hotel.com we got 50% of the fees instead of the standard discount which was nice. The only thing which was lacking was the disappointing food in the restaurant and at breakfast. Maybe not as well suited for westerners but that was my only criticism. Also we got a late check out so enjoyed the pool for a little longer.
Stayed 1 night in Dec 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to go nack

Loved it. Older hotel but well maintained and great atmosphere as well as service
Stayed 4 nights in May 2018

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful location outside Kandy

Nice hotel great pool and service was excellent. Food was great as well.
Stayed 2 nights in Mar 2018

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Percy

Liked: Cleanliness, staff & service, property conditions & facilities

Scenic location

Buffet was value for money. Service was friendly. Only negative was its location being far from town area for shopping, etc.

4/10 Poor

Keith, leicestershire england

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful views staff unprofessional

Beautiful hotel set high above Kandy about a kilometre out from tbe city. No transport to town other than staff minibus at 7.30 and 3 times shortly after lunch. Nothing back up when asked reception unhelpful "we have no tuk tuk tele' numbers" to go down in the evening. Booked hotel car to take us to the train station when we left with reception they also rang our room to confirm night before but when we came to leave they new nothing about it. Customer relations officier was also poor in dealing with the matter offering us a later taxi to late for the train. Staff did not inspire confidence!

6/10 Okay

alenezi

6/10 Okay

alenezi

6/10 Okay

f.Alenezi

Liked: Cleanliness

6/10 Okay

Me, London

Liked: Cleanliness

Lovely but dated

Great, but the hotel is fresh out of 1975. The rooms are more modern but hotel dated. Food is bad. Overall it's ok. Nice pool.

8/10 Good

Anonymous

Liked: Staff & service

Great Mid Priced hHtel!

Very pleased with this hotel. Great food!

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort

Hotell med fantastisk utsikt over Kandy

Et flott utsiktshotell med en fantastisk utsikt. Ligger litt langt fra sentrum. Hotellet er godt brukt, litt slitent. De har god service og er vennlige. Vi var litt uheldige med aircondition på rommet, men det resulterte i oppgradering til et stort flott rom. Badebassenget var bra. Hotellet er ypperlig for familie og eller flere som reiser sammen. Som par kan det bli litt langt fra sentrum om man ønsker å oppleve noe av kveldslivet i Kandy - men det er mulig met TUK TUK.
Stayed 3 nights in Dec 2019