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Hotel Eliana Kampala

3.5 star property

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Photo gallery for Hotel Eliana Kampala

Desk, soundproofing, free WiFi, bed sheets
Lobby
Garden
Property entrance
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Kiwatule Rd, Plot No 432, Kampala, Central Region
  • Place, Metroplex Shopping Mall
    ‪15 min walk‬
  • Place, Ndere Cultural Centre
    ‪3 min drive‬
  • Place, The Acacia Mall
    ‪6 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪48 min drive‬

About the neighborhood

Kampala

Located within a mile (2 km) of Metroplex Shopping Mall, Hotel Eliana Kampala is within 2 miles (3 km) of Ndere Cultural Centre. This 54-room, 3.5-star hotel has free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Metroplex Shopping Mall - 15 min walk - 0.8 miles
  • Ndere Cultural Centre - 3 min drive - 1.6 miles
  • The Acacia Mall - 6 min drive - 3.5 miles
  • Mulago National Specialized Hospital - 7 min drive - 4.4 miles
  • St. Francis Hospital - Nsambya - 11 min drive - 6.2 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 56 min drive

Restaurants

  • ‪El Nivel - ‬12 min walk
  • ‪Sleak Place - ‬6 min walk
  • ‪Pier One Lounge & Restaurant - ‬9 min walk
  • ‪Chupa Bar - ‬15 min walk
  • ‪Isabella - ‬5 min walk

About this property

Hotel Eliana Kampala

Guests staying at Hotel Eliana Kampala enjoy access to a full-service spa, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per vehicle one-way. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Other amenities at this spa hotel include conference space, a 24-hour business center, and a terrace.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Phones and desks are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 8 hours per day

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,590 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: noon
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 8 hours per day

Property is also known as

Hotel Eliana
Hotel Eliana Kampala Hotel
Hotel Eliana Kampala Kampala
Hotel Eliana Kampala Hotel Kampala

Frequently asked questions

Is a free cancellation option available at Hotel Eliana Kampala?

Hotel Eliana Kampala offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of Hotel Eliana Kampala?

This hotel is located in Kampala, close to Ndere Cultural Centre, The Acacia Mall, and Uganda Golf Course. You'll also find Baha'i House of Worship and Mandela National Stadium within a short drive.

Is there parking available at Hotel Eliana Kampala?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at Hotel Eliana Kampala?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages.

Does Hotel Eliana Kampala feature a casino at the property?

No, Hotel Eliana Kampala doesn't have a casino.

Is there an indoor pool at Hotel Eliana Kampala?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Eliana Kampala?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a restaurant bar.

Does Hotel Eliana Kampala have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Eliana Kampala have a restaurant with a breakfast menu?

Yes, Hotel Eliana Kampala serves free continental breakfast each morning from its restaurant.

Will Hotel Eliana Kampala allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Eliana Kampala.

Does Hotel Eliana Kampala have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Eliana Kampala?

The closest major airport to Hotel Eliana Kampala is Entebbe Intl. Airport (EBB), which is about 25.2 mi away.

Are there rooms with balconies at Hotel Eliana Kampala?

No, you won't find guestrooms with balconies at Hotel Eliana Kampala.

Hotel Eliana Kampala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 3 nights in Sep 2023

4/10 Poor

Rashma

Liked: Cleanliness
Disliked: Staff & service
I’m confused as to why this property has high ratings. When I tried checking in, they told me that I don’t have a reservation, even though I had booked and paid in advance before I left Canada. I told them I’m not leaving and I need a room. I even showed them my booking email confirmation. So after talking to the manager, they gave me a room. The room itself was clean and the washroom was well stocked with toiletries. However, the hotel is right by the road and the rooms are not sound-proof as identified. I didn’t sleep properly the whole night and it felt like I was sleeping on the road with all the traffic noise. In the morning, I asked reception if I could switch to another room as it’s too noisy on that side of my room. They said they will let me know. Since I was only in Kampala for a few days, when I didn’t hear anything by 10am, I decided to check out and find a better hotel.

4/10 Poor

Sid

Stayed 3 nights in Feb 2023

10/10 Excellent

Willie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean & Modern Executive Rooms!!

I am from the United States and stayed in Hotel Eliana for my first 2 nights. It is a very clean & modern feeling property. The staff are very professional and the manager of the property is a great guy. I booked an Executive room & the interior designers did a FANTASTIC job with the design details. The non-standard Executive Room “bedroom area” is designed above what would be considered a nice property in tye US. The free breakfast for the guest was very enjoyable & filling. This hotel is also walking distance to many restaurants, stores, barber shops, salons & shops. The Ntinda community of Kampala is just on the outskirts of the city center. You will get a great feel for the culture by just walking around the main road of the property. Inexpensive taxis & boda bodas (motorcycles) can easily be caught right outside your door. Keep up the great work Hotel Eliana. This property I believe is by far one of the best values for your money!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with super friendly staff we loved our stay there!!
Stayed 3 nights in May 2022

10/10 Excellent

Zuriani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel for the friendliness and helpfulness of the staff. The food is very decent, the amenities is everything that you need. Pillow and mattress is comfortable. Most importantly it is clean. I liked having a gym and as a foreigner I liked that it is utilized by locals. I saw a wedding, and heard the sites and sounds of the city. I did have a large quiet room to escape to.
Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, it is pretty strategic, I’d say.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed by a local hotel offering very nice and international service. The staff the spacing is all good and the price is low. The food is really good. Well done Hotel Eliana.
Stayed 2 nights in Feb 2021