Hotels in Kalet

"We liked the location and feel of the property. Staff behavior and food"

"The obvious highlights of this property is its location - very idyllic and totally tranquil, even if its a bit off route; its at least to my liking. The rooms and the overall property is very tastefully done and is totally serene as there's no other hotel or resort in the vicinity. So in that sense, I would give it all points. What's more is the hotel's lower staff is polite and helpful, the dinner they served was very well made and the room, going by eco-friendly standards, although dimly lit (a bit of an issue), is again to my liking at least. What has really taken away most of these goods and left a very bad impression was the managerial staff's behaviour - absent as they were from the property itself. The price i had paid for (6143/- INR) clearly showed that a continental breakfast was included in the price - it is also a bit obvious to expect breakfast since like i said, the nearest store to get a bottle of water would be a 15 min drive. I was however denied breakfast by the manager - Amit as his name was i recall. His logic was that since the voucher didn't mention breakfast, the hotel wouldn't serve it. I was ready to provide a screenshot of the price with corresponding inclusions but he wouldn't listen. It is ridiculous for both expedia as well as the hotel to treat the guest like this on such a petty issue. Given this experience, I wouldn't bother coming so off route all the way and neither would i recommend it to anyone else, esp. those booking through the app."