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Shiroyama Hotel Kagoshima

Property class: 4

Choose dates to view prices

Photo gallery for Shiroyama Hotel Kagoshima

A traditional Japanese room with tatami flooring, a wooden ceiling, and a koi pond.
A dining table set with plates, glasses, and a vase of flowers, overlooking a yellow flower bed.
A bar area with wooden chairs and tables, a long counter, and shelves with bottles.
A table set for dining with a city view, a vase with flowers, and a bottle of water.
A person relaxing by a reflective pool with a mountain and cityscape in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586
  • Place, Mt. Shiroyama
    ‪6 min walk‬
  • Place, Kagoshima City Museum of Art
    ‪9 min walk‬
  • Place, Amu Plaza Kagoshima
    ‪15 min walk‬
  • Airport, Kagoshima (KOJ)
    ‪52 min drive‬

Room options

View all photos for Forest Twin Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, and a window with a view of greenery.

Forest Twin Room, Non Smoking (No View, No Extra Bed)

8.4 out of 10
Very good
(20 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sakurajima View Twin Room, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, and a view of the city and mountains.

Sakurajima View Twin Room, Non Smoking (No Extra Bed)

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 290 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Non Smoking (No View, No Extra Bed)

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, and a large window with curtains.

Standard Double Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through large windows.

Grand Double Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Forest Forth Room, Non Smoking (No View, No Extra Bed)

A hotel room with three single beds, a desk with a flat-screen TV, and a mirror.

Forest Forth Room, Non Smoking (No View, No Extra Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 516 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

A hotel room with a large bed, a desk, a chair, a dresser, and a TV. There is a large window with a city view.

Comfort Forth, Mt. Sakurajima View, Non Smoking (No Extra bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 516 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Standard Forth Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a large window.

Standard Forth Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for Sakurajima View Forth, Non Smoking (No Extra Bed)

A hotel room with two beds, a desk, a chair, a flat-screen TV, and a large window.

Sakurajima View Forth, Non Smoking (No Extra Bed)

  • Ocean view
  • 581 sq ft
  • Sleeps 7
  • 4 Twin Beds

View all photos for TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed)

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

A hotel room with two beds, a desk, a chair, a lamp, and a window with blinds.

TSUMUGI Forest Twin Room, Non Smoking (No View, No Extra Bed)

9.4 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Royal Suite, Mt. Sakurajima View (No Extra Bed)

A hotel conference room with a large table, multiple chairs, a television, and a view of a cityscape through large windows.

Royal Suite, Mt. Sakurajima View (No Extra Bed)

  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room, Non Smoking (Single Use, No View, No Extra bed)

A hotel room with a large bed, a desk with a chair, a flat-screen TV mounted on the wall, and a window with curtains.

Single Room, Non Smoking (Single Use, No View, No Extra bed)

9.2 out of 10
Wonderful
(31 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city and mountains.

Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Kagoshima

Shiroyama Hotel Kagoshima places you next to Shiroyama Park and within a 5-minute walk of Mt. Shiroyama. This 355-room, 4-star hotel has 6 restaurants along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Mt. Shiroyama - 6 min walk - 0.3 miles
  • Shiroyama Observatory - 7 min walk - 0.4 miles
  • Kagoshima City Museum of Art - 9 min walk - 0.5 miles
  • Amu Plaza Kagoshima - 15 min walk - 0.8 miles
  • Kagoshima Chuo Station Tourist Information Center - 18 min walk - 1.0 mile

Getting around

  • Kagoshima Chuo Station - 8 min drive
  • Kagoshima Airport (KOJ) - 50 min drive

Restaurants

  • ‪むさしの森珈琲城山店 - ‬17 min walk
  • ‪ケンタッキーフライドチキン 城西店 - ‬13 min walk
  • ‪レインボーホール - ‬1 min walk
  • ‪バー カサブランカ - ‬1 min walk
  • ‪ル シエル - ‬1 min walk

About this property

Shiroyama Hotel Kagoshima

Guests staying at Shiroyama Hotel Kagoshima enjoy access to a full-service spa, a gym, and a sauna. If you drive, self parking is JPY 1300 per night, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this hot springs hotel include free WiFi in public areas, coffee/tea in a common area, and laundry facilities.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, minibars, and safes.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs open between 6:00 AM and 11:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Covered self parking on site (JPY 1,300 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,900 for adults and JPY 1,300 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • HISUICHO
  • HOLT
  • LE CIEL
  • RAKUSUI
  • SUIREN

Things to do

  • Full-service spa
  • Gym
  • Hot springs
  • Sauna

Family friendly

  • Baby bath
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Hot springs
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature - 104 ºF
  • In-room massages
  • Manicures/pedicures
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding
  • Cribs/infant beds are available for JPY 2200.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3900 for adults and JPY 1300 for children
  • Covered self parking fee: JPY 1300 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 2200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Hot springs access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Frequently asked questions

Is a free cancellation option available at Shiroyama Hotel Kagoshima?

Shiroyama Hotel Kagoshima offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Shiroyama Hotel Kagoshima?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Shiroyama Hotel Kagoshima on Oct 26, 2026 start from $269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Shiroyama Hotel Kagoshima?

Located steps from Shiroyama Observatory, this hotel is in Kagoshima, and within a 10-minute walk of Mt. Shiroyama and Shiroyama Park. You'll also find Kagoshima City Museum of Art and Tenmonkan Street less than a mile away.

Is a spa located at Shiroyama Hotel Kagoshima?

Esthe Spa Lapis is the hotel's spa and services include facials, massages, mani/pedis, and body treatments.

Does Shiroyama Hotel Kagoshima have a casino on the premises?

No, Shiroyama Hotel Kagoshima doesn't have a casino.

Will I find an indoor pool at Shiroyama Hotel Kagoshima?

No, there is no indoor pool at this hotel.

Does Shiroyama Hotel Kagoshima have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Shiroyama Hotel Kagoshima feature a restaurant that includes a breakfast menu?

Yes, Shiroyama Hotel Kagoshima has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shiroyama Hotel Kagoshima allow pets to stay free of charge?

No, pets aren't allowed at Shiroyama Hotel Kagoshima.

Does Shiroyama Hotel Kagoshima have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Shiroyama Hotel Kagoshima?

The closest major airport to Shiroyama Hotel Kagoshima is Kagoshima Airport (KOJ), which is 24 mi away (50 minutes by car).

Does Shiroyama Hotel Kagoshima have a wedding venue on site?

There are wedding services available at Shiroyama Hotel Kagoshima if that's in your vacation plans.

Shiroyama Hotel Kagoshima Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 41 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property. My room had an excellent view. The shops on the 1st floor were enjoyable to visit. I would be happy to stay here again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient shuttle bus into city. Great onsen & nice walks around the area
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great for value and stay was comfortable.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view of Sakurajima! Friendly staff and nice onsen!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, excellent staff including some English speaking staff which was very helpful, shuttle was great to take into town
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with exceptional service and amenities. Will definitely stay here again and also recommend to family & friends.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful. However, no English was spoken at all. Restaurants were excellent. Location was very special with a view of Mount Sakurajima.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great onsen, quiet and clean
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
It’s clean but dated; amenities are lacking for this price point especially the restaurants. You’re paying for the view.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It was amazing hotel Especially Minami who is concierge so friendly and kind
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks down from a hilltop over the castle park and city and bay to the volcano. It is clearly a beloved landmark and reminded me of marquee properties in US resorts 50 years ago. Completely in a good way.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful view for an onsen that we’ve been to in Japan so far. The free town shuttles are to and from the bus / train station + 2 other downtown locations are frequent and convenient. The hotel amenities are great with so many options, a Family Mart and bakery on the premises
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain views!! Very clean, the onsen is magnificent !! I would definitely stay there again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and so was the room.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food superb
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from the hot spring.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Amazing hotel. Definitely recommend.
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness
Had a wonderful view from room and onsen
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very friendly and helpful staff. Amazing grounds
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No wonder my friend said we had to stay at the Shiroyama on learning we are going to Kagoshima. The hotel is like the Tokyo Imperial Hotel and more transported to this location on top of a hill, facing the Sakurajima volcano, which one can stare at while bathing in the open air mineral waters at the onsen/spa. There are many different restaurants inside this enormous place so we dined in for the 2 nights. There is a shuttle service to the downtown area to while the daytime hours, which also goes to the train station.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The scenary was great. Also, the staff was very kind.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very courteous staff. Great breakfast with. Wide variety
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room with view on volcano. It was great on morning time. There was possible to open narrow window to get some fresh air. Room was clean. I was on paid buffet breakfast. Great variety of dishes.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great full featured facility
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel shuttle bus is so convenient.I can enjoy shopping in the center of the city anytime.
Stayed 4 nights in Mar 2025