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Swan Garden Hotel

3.0 star property
Hotel with free parking, 7-minute walk to Regency Specialist Hospital

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Photo gallery for Swan Garden Hotel

Executive Premier | 1 bedroom, desk, blackout drapes, free WiFi
Standard Double Room, Shared Bathroom | Bathroom | Hair dryer, towels, soap, shampoo
Reception
Lobby
Daily buffet breakfast (MYR 20 per person)

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
26 & 28, Jalan Suria 7, Bandar Seri Alam, Masai, Johor, 81750
  • Place, Regency Specialist Hospital
    ‪5 min walk‬
  • Place, AEON Tebrau City
    ‪11 min drive‬
  • Place, Johor Bahru City Square
    ‪16 min drive‬
  • Airport, Johor Bahru (JHB-Senai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds, Ensuite, City View

Superior Twin Room, 2 Twin Beds, Ensuite, City View | 1 bedroom, desk, blackout drapes, free WiFi

Superior Twin Room, 2 Twin Beds, Ensuite, City View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, desk, blackout drapes, free WiFi

Deluxe Double Room, 1 Double Bed

  • 200 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | 1 bedroom, desk, blackout drapes, free WiFi

Family Suite, 3 Bedrooms

  • 580 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows

Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows | 1 bedroom, desk, blackout drapes, free WiFi

Deluxe Double Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Masai

Regency Specialist Hospital is a short stroll from Swan Garden Hotel, and other popular attractions like University of Kuala Lumpur - Malaysian Institute of Industrial Technology are within a few miles (5 km). This 3-star hotel has 103 guestrooms and offers free in-room WiFi, free self parking, and a rooftop terrace.

What's nearby

  • Regency Specialist Hospital - 5 min walk - 0.3 miles
  • University of Kuala Lumpur - Malaysian Institute of Industrial Technology - 7 min drive - 2.6 miles
  • MARA University of Technology Pasir Gudang Campus - 7 min drive - 3.3 miles
  • AEON Tebrau City - 11 min drive - 7.6 miles
  • Johor Bahru City Square - 16 min drive - 11.8 miles

Getting around

  • Kempas Baru Station - 20 min drive
  • Sembawang Station - 24 min drive
  • Senai International Airport (JHB) - 41 min drive

Restaurants

  • ‪Restoran Habib - ‬3 min walk
  • ‪Restoran Osman - ‬1 min walk
  • ‪KFC - ‬5 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk

About this property

Swan Garden Hotel

Hotel with free parking, 7-minute walk to Regency Specialist Hospital
Guests of Swan Garden Hotel enjoy a rooftop terrace, free WiFi in public areas, and a conference center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include laundry facilities, a reception hall, and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Other standard amenities include electric kettles, desks, and free tea bags/instant coffee. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 10 for children
  • A restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference center (5,640 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 10 for children
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Swan Garden Hotel Masai
Swan Garden Hotel
Swan Garden Masai
Swan Garden
Swan Garden Hotel Hotel
Swan Garden Hotel Masai
Swan Garden Hotel Hotel Masai

Frequently asked questions

Is free cancellation available at Swan Garden Hotel?

Swan Garden Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Swan Garden Hotel?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Swan Garden Hotel on Nov 17, 2025 start from $30.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Swan Garden Hotel?

This hotel is located in Masai, close to Sembawang Park, Tanjung Puteri Golf Resort, and Punggol Waterway Park. You'll also find Johor Circuit and Kite Museum within a short drive.

Is there parking available at Swan Garden Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Swan Garden Hotel feature a casino on the premises?

No, Swan Garden Hotel doesn't have a casino.

Is there an indoor pool at Swan Garden Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Swan Garden Hotel?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include rainfall showerheads and park views.

Does Swan Garden Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Swan Garden Hotel have a restaurant with a breakfast menu?

Yes, Swan Garden Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Does Swan Garden Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Swan Garden Hotel.

Are there connecting rooms at Swan Garden Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Swan Garden Hotel?

The closest major airport to Swan Garden Hotel is Seletar Airport (XSP), which is 22.6 mi away (45 minutes by car). Another top airport is Senai International Airport (JHB), which is located 23.7 mi away (41-minute drive).

Are there rooms with balconies at Swan Garden Hotel?

No, you won't find guestrooms with balconies at Swan Garden Hotel.

Reviews

Swan Garden Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 27 reviews
Rating 8 - Good. 14 out of 27 reviews
Rating 6 - Okay. 5 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

Reviews

6/10 Okay

Jamilah umar

Stayed 2 nights in Jan 2023

8/10 Good

Rizal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall is good
Stayed 1 night in Oct 2022

8/10 Good

Nordin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there are restaurants, pharmacy nearby the hotel - very convenient
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Stayed 12 nights in Sep 2020

4/10 Poor

Verified traveler

booked the toilet is too dirty and not well maintained.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
The restaurant staff not aware of my break fast booking [Vegetarian]. and when i request she was not friendly way taking my message.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The aircon was a bit noisy. Bathroom not as clean as possible.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location, facilities, comfort, the staff, a very peaceful and safe area.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to complain about the facilities but during weekend the Uptown nearby can be quite busy and noisy.
Stayed 2 nights in Feb 2019

8/10 Good

Adrena

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
More specific about the toilet attachment.
Stayed 3 nights in Jan 2019

8/10 Good

Zameer, Johor

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with many eateries in the surrounding. The location is convenient.
Stayed 3 nights in Oct 2018

8/10 Good

SamaulAK, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right for short stay

Very convenience with surrounding walking distance facilities
Stayed 1 night in Mar 2018

6/10 Okay

Zabidah

Liked: Staff & service
Near to Uptown so convenient to get variety of food easily

10/10 Excellent

Nurul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

Lovely, Singapore

Disliked: Property conditions & facilities, room comfort

Extremely Disappointing

On the day of check-in, approximately 1 to 2pm, hotel staff emailed me saying, cannot access expedia website, therefore my booking is cancelled. When I called to check, she recommended a higher pricing garden room and I have to pay more for it, which I find totally unreasonable and ridiculous. I was also on my way there at the moment. I have to stop and call expedia and was assisted by Prakash from customer service. He was a pleasant officer and was helpful, but the info given by him was incorrect. I booked a family suite and also confirmed with him, if it comes with 2 bedrooms and he said yes absolutely thrice. I have the call recording as well. Upon reaching the hotel, I was given a pathetic single room, which has a queen bed and 2 single beds on the floor. I felt very uncomfortable and 1st time experiencing all this last min negatives issues. When I check with the recep, she said she has no others rooms. Breakfast time, when we enter, no staff to greet, instead were chit chatting away within them. Closed restaurant has mosquitoes on food. We felt uncomfortable as we friends 2 males & 2 females has no privacy and the price paid 189RM per night is NOT WORTH IT AT ALL! On the first day night, the male recep refuse to call taxi for us saying the service is unavailable and was busy shaking legs and texting in his mobile while we stand there looking at him. It was very irritating. The service level is very bad. WE ARE UNHAPPY CUSTOMERS! I would never recommend this hotel to any

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Mun Seong, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities

Acceptable hotel to stay

One of the better available hotel in the vicinity. Reasonable rates. Surrounding is good & convenient. I had stayed in the hotel for 7 consecutive days. Need improvements in housekeeping.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Convinience spot while in Masai.

It's sufficient enough for the price. Wi-fi a bit weak.

10/10 Excellent

Muhammad Azman, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two days business in johor

It very comfortable as shops are within the arms length of the hotel. The staff are friendly and helpful. Rooms are clean and comforting.