Pulai Springs Resort

4.0 star property
Family-friendly hotel with 2 outdoor pools and a fitness center

Choose dates to view prices

Photo gallery for Pulai Springs Resort

Indoor pool, 2 outdoor pools
Exterior
Indoor pool, 2 outdoor pools
Exterior
Pub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
20 km Jalan Pontian Lama, Johor Bahru, Johor, 81110
  • Paradigm Mall Johor Bahru
    ‪13 min drive‬
  • Sutera Mall
    ‪13 min drive‬
  • Aeon Mall Bukit Indah
    ‪19 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪17 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Two Bedroom Suite

  • 850 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

One Bedroom Suite

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Four Bedroom Suite

  • Golf view
  • 2077 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

Deluxe Suite

  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

Three Bedroom Suite

  • 1227 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

Cinta Ayu Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Cinta Ayu Studio Suite 1 King bed

  • Sleeps 2
  • 1 Double Bed

Cinta Ayu - One Bedroom Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Cinta Ayu - Deluxe Suite

  • Sleeps 2
  • 2 Twin Beds

Cinta Ayu - Four Bedroom Suite

  • Sleeps 8
  • 4 Twin Beds and 2 King Beds

About the neighborhood

Pulai

Pulai Springs Resort places you next to Pulai Spring Country Club and within a 15-minute walk of Universiti Teknologi Malaysia. This 184-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and an indoor pool.

What's nearby

  • Pulai Spring Country Club - 1 min walk - 0.1 miles
  • Universiti Teknologi Malaysia - 15 min walk - 0.8 miles
  • Paradigm Mall Johor Bahru - 13 min drive - 7.4 miles
  • Sutera Mall - 13 min drive - 7.1 miles
  • Aeon Mall Bukit Indah - 19 min drive - 9.6 miles

Getting around

  • JB Sentral - 23 min drive
  • Senai International Airport (JHB) - 17 min drive

Restaurants

  • ‪Sana Curry House - ‬4 min drive
  • ‪Kawd Jb - ‬5 min drive
  • ‪Restoran Al Rizqi Bistro - ‬6 min drive
  • ‪Restoran Tomyam Ainoni - ‬5 min drive
  • ‪Restoran Kakmi Dan Pak Kerabu Corner - ‬6 min drive

About this property

Pulai Springs Resort

Family-friendly hotel with 2 outdoor pools and a fitness center
Pulai Springs Resort features 2 outdoor pools, an indoor pool, and a children's pool. If you plan to drive, free parking is available. Front-desk staff can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Balconies, refrigerators, and coffee makers are also standard.
2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 37.10 for adults and MYR 18.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elephant and Castle
  • The Gleneagles Terrace
  • Waterfalls Cafe

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 60
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 60
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:30 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 05 to May 12:
  • Bar/Lounge
  • Beach
  • Children's club
  • Fitness facilities
  • Golf course
  • Hot springs
  • Sauna
  • Spa
  • Hot tub
  • Tennis courts

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MYR 84.9 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 37.10 for adults and MYR 18.55 for children
  • Early check-in fee: MYR 60 (subject to availability)
  • Late check-out fee: MYR 60 (subject to availability)
  • Rollaway bed fee: MYR 84.9 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Property is also known as

Pulai
Pulai Resort
Pulai Springs
Pulai Springs Johor Bahru
Pulai Springs Resort
Pulai Springs Resort Johor Bahru
Pulai Springs Hotel Johor Bahru
Pulai Springs Johor Bahru
Pulai Springs Resort Hotel
Pulai Springs Resort Johor Bahru
Pulai Springs Resort Hotel Johor Bahru

Frequently asked questions

Is a free cancellation option available at Pulai Springs Resort?

Pulai Springs Resort offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Pulai Springs Resort?

As of May 12, 2025, prices found for a 1-night stay for 2 adults at Pulai Springs Resort on May 15, 2025 start from $44.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Pulai Springs Resort?

This hotel is located in Johor Bahru, just steps from Pulai Spring Country Club. Gunung Pulai Recreational Forest is also within a driving distance of 4.5 mi.

Is there parking available at Pulai Springs Resort?

Yes, self parking is offered for free at the hotel.

Does Pulai Springs Resort have a casino?

No, Pulai Springs Resort doesn't have a casino.

Is there an indoor pool at Pulai Springs Resort?

Yes, this hotel has an indoor pool as well as 2 outdoor pools and a hot tub.

Is Pulai Springs Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a poolside restaurant.

Does Pulai Springs Resort have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Pulai Springs Resort feature a restaurant that includes a breakfast menu?

Yes, Pulai Springs Resort serves buffet breakfast for a surcharge each morning at The Gleneagles Terrace.

Does Pulai Springs Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pulai Springs Resort.

Are there connecting rooms at Pulai Springs Resort?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Pulai Springs Resort?

The closest major airport to Pulai Springs Resort is Senai International Airport (JHB), which is 10.5 mi away (17 minutes by car). Another top airport is Seletar Airport (XSP), which is located 28.7 mi away (61-minute drive).

Are there rooms with balconies at Pulai Springs Resort?

Yes, every guestroom at Pulai Springs Resort comes with a balcony with some featuring garden or golf course views.

Pulai Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 132 out of 532 reviews
Rating 8 - Good. 228 out of 532 reviews
Rating 6 - Okay. 117 out of 532 reviews
Rating 4 - Poor. 35 out of 532 reviews
Rating 2 - Terrible. 20 out of 532 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Siti hafsah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything 👍👍
Stayed 1 night in Feb 2025

4/10 Poor

Hartini

Traveled with family
Disliked: Property conditions & facilities, room comfort

Hotel needs a revamp

This place is old and badly needs renovation. Room is dated, water pressure is low, sofa is old, aircon works intermittently but leaks... The list goes on. Service tries hard but the hotel's glory days are long over.
Stayed 3 nights in Dec 2024

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kiran Tisha, Singapore

Stayed 4 nights in May 2024

8/10 Good

Nordin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderately Old

Far from everywhere. So it is not convenient. Booking Grab will take around 1 hour to get.
Stayed 1 night in May 2024

6/10 Okay

R

Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

A lovely stay

Overall a lovely and value for money stay. Location of the resort is a little isolated, but makes for a quiet and peaceful getaway. Rooms are old but functional and somewhat clean (just ignore the corners and nitty gritty bits if you can!) We had the 4-bedroom suite and it was great for our family in terms of size. There was an ant situation though, as they came out very quickly to some dried goods we purchased. Would suggest for the hotel to try to remove them, and that patrons can try to place food items in the fridge or well covered. Fittings are simple and can be clunky. Swimming pool is old and one of outdoor jacuzzi is closed for repairs. The indoor jacuzzi doesn't really have pressure/bubbles/power, but provides a decent warm water soak. Kids enjoyed the slide though.
Stayed 1 night in May 2024

8/10 Good

Khairul Azhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Khairnawaty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, peaceful and clean property. Downside is one of the room aircon giving out hot air only. Need to do servicing on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Leeta

Stayed 3 nights in Nov 2023

10/10 Excellent

JINHAI, Ooltewah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price. Quiet resort w a bunch of nice pools and walking areas
Stayed 1 night in Jul 2023

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Noisy aircon and ongoing construction.

I booked a 3 bedroom apartment. Aircon in 2 out 3 bedrooms are extremely noisy. Sounds like lorry parked with engine on next to your bed. Really disturbing to our sleep. I was half contemplating of getting an ear plug the next day to help me sleep. Decided to off the aircon and bear with the rising temp in the middle of the night to get some sleep. The aircon needs to be replaced if Pulai Spring wants to attract people to book the place. King bed is not pocketed spring so be prepared for “earthquake” shake when your partner toss and turn while sleeping at night. A whole construction is happening right in front of the pool. Terrible view to feel relax unless one is keen to walk to the other side of the resort building which has better landscape pool with reasonable view. Buffet breakfast has a reasonable spread. I will not book again for sure until the aircon is fixed and the construction is completed. Staff were friendly and helpful in general.
Stayed 2 nights in Jun 2023

10/10 Excellent

Effandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The stay was amazing. Check in was super fast. The front desk had all the things prepared beforehand and was just waiting for my appearance. Thats how efficient it was this time round. Banquet staff were also very helpful and friendly. They attended to my needs promptly. All the staff in fact made everyone feel welcome by the usual greetings. I got to say that they serve one of the nicest sambal for nasi lemak. They deserve an award for that. My whole family including the kids truly enjoyed our stay. Thank you. Will definitely return.
Stayed 2 nights in Dec 2022

4/10 Poor

Choo

Disliked: Cleanliness, amenities, property conditions & facilities

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Charn Wye

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Good service but old furnitures, poor cleaniness

The check in was fast as there was no queue. Hotel staffs were friendly and prompt. However, the hotel furnitures need a change, old and musty. Cleanliness was poor, moulds were spotted on basins. Thick layer of dust were spotted on top of sliding doors and some furniture surfaces.
Stayed 1 night in Jun 2022

6/10 Okay

SITI

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

mohamad rezal

Stayed 1 night in Dec 2021

8/10 Good

Pou Yee

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Noorazanlina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

ziamah

Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preview with honest

Value for money for 3 bedroom suite. Should check battery for aircond and TV as I experience the problem with the battery. Adding channel TV for kids also.
Stayed 1 night in Oct 2021

8/10 Good

Zul Hilmi

Stayed 1 night in Nov 2020