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Alila Wuzhen, Zhejiang

5.0 star property
Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Alila Wuzhen, Zhejiang

2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
2 bars/lounges, pub
Suite, 2 Twin Beds (Garden) | Living area | LCD TV
1 bedroom, minibar, in-room safe, individually decorated
1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Spa
  • 24/7 front desk

Explore the area

View in a map
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang
  • Place, Wuzhen Scenic Area
    ‪15 min walk‬
  • Place, Nanxun Old Town
    ‪20 min drive‬
  • Place, Jiangnan Mall
    ‪30 min drive‬

Room options

View all photos for Villa, 1 King Bed (Garden)

1 bedroom, minibar, in-room safe, individually decorated

Villa, 1 King Bed (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Garden)

Suite, 1 King Bed (Garden) | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Garden)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Loft)

1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Loft)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 1 King Bed (Pool)

Villa, 1 King Bed (Pool) | 1 bedroom, minibar, in-room safe, individually decorated

Villa, 1 King Bed (Pool)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds (Garden)

1 bedroom, minibar, in-room safe, individually decorated

Suite, 2 Twin Beds (Garden)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Jiaxing

Alila Wuzhen, Zhejiang places you within a short walk of Mao Dun's Former Residence and within a mile (2 km) of Wuzhen Scenic Area. This 125-room, 5-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Wuzhen Scenic Area - 15 min walk - 0.8 miles
  • Nanxun Old Town - 20 min drive - 12.1 miles
  • Puyuan Woolen Sweater Market - 24 min drive - 15.8 miles
  • Jiangnan Mall - 30 min drive - 19.1 miles
  • South Lake - 36 min drive - 22.6 miles

Getting around

  • Tongxiang Station - 30 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 81 min drive

Restaurants

  • ‪乌镇裕生餐馆 - ‬4 min drive
  • ‪書生羊肉 - ‬4 min drive
  • ‪Chois Coffee - ‬2 min drive
  • ‪锦岸私房菜 - ‬2 min drive
  • ‪烏鎮民宿16甲 - ‬2 min drive

About this property

Alila Wuzhen, Zhejiang

Luxury hotel with 2 restaurants and bars
At Alila Wuzhen, Zhejiang, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a seasonal outdoor pool, and a library.
Guests can enjoy free WiFi and LCD TVs. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Private yards, minibars, and coffee makers are other standard amenities.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Kao Hua Ting
  • San Bai
  • Shui Shi Kou
  • Si Shui

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CNY 400.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 2000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CNY 188 for adults and CNY 94 for children
  • Rollaway bed fee: CNY 400.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Alila Wuzhen Hotel Jiaxing
Alila Wuzhen Jiaxing
Alila Wuzhen, Zhejiang Hotel
Alila Wuzhen, Zhejiang Jiaxing
Alila Wuzhen, Zhejiang Hotel Jiaxing

Frequently asked questions

Is free cancellation available at Alila Wuzhen, Zhejiang?

Alila Wuzhen, Zhejiang provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do close to Alila Wuzhen, Zhejiang?

This hotel is located in Jiaxing, just steps from Mao Dun's Former Residence. Wuzhen Scenic Area is also within a driving distance of 1.2 mi.

Will I be able to park at Alila Wuzhen, Zhejiang?

Yes, self parking is offered for free at the hotel. Though parking is limited, electric car charging is also available.

Is there a spa at Alila Wuzhen, Zhejiang?

Spa services at the hotel include massages.

Does Alila Wuzhen, Zhejiang feature a casino on the premises?

No, Alila Wuzhen, Zhejiang doesn't have a casino.

Is there an indoor pool at Alila Wuzhen, Zhejiang?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have access between 10:00 AM and 6:00 PM and the seasonal pool is normally open from April until October.

Is Alila Wuzhen, Zhejiang good for couples?

This lakeside hotel offers many amenities for couples such as an indoor pool and 2 bars with some guestrooms featuring private pools.

Does Alila Wuzhen, Zhejiang have a hot tub?

No, there isn't a spa tub at this hotel.

Does Alila Wuzhen, Zhejiang feature a restaurant that includes a breakfast menu?

Yes, Alila Wuzhen, Zhejiang has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Alila Wuzhen, Zhejiang allow pets to stay for free?

No, pets and service animals aren't allowed at Alila Wuzhen, Zhejiang.

Are there connecting rooms at Alila Wuzhen, Zhejiang?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Alila Wuzhen, Zhejiang?

Yes, every guestroom at Alila Wuzhen, Zhejiang comes with a deck.

Does Alila Wuzhen, Zhejiang have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Alila Wuzhen, Zhejiang.

Reviews

Alila Wuzhen, Zhejiang Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and architecturally hotel.

This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kotchanipar

Stayed 2 nights in Mar 2024

4/10 Poor

Katheleen

Disliked: Cleanliness, property conditions & facilities
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Stayed 2 nights in Sep 2023

8/10 Good

jianqing

Stayed 1 night in Jan 2021

10/10 Excellent

niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great option in Wuzhen

nice design, pleasant simple service and lovely experience in convenient location
Stayed 1 night in Jun 2020

10/10 Excellent

Chong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service by Victor

We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Stayed 1 night in Dec 2019

8/10 Good

Chee Mun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Stayed 1 night in Dec 2019

8/10 Good

Yin Ching Winnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
Stayed 1 night in Jun 2019

8/10 Good

yuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

失望

房間內整體殘舊，房間內霉味十足！
Stayed 1 night in Dec 2024

10/10 Excellent

LIH-SHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Yixuan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
因完全是因為這家酒店才來的烏鎮, 酒店的設計很棒, 很安靜很放鬆尤其是酒店的氛圍很好是照片上拍不出來的 ! 房間很大, 服務人員很親切 ! 很喜歡
Stayed 1 night in Jan 2022

10/10 Excellent

WEN YUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体都非常满意 期待下一次入住
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

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