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Jerusalem Castle Hotel

Hotel in Jerusalem with spa services and a 24-hour front desk

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Front of property
City Triple Room, City View | Living area | 32-inch flat-screen TV with digital channels, TV
Superior Room, Patio | Terrace/patio
Garden
City Triple Room, City View | Extra beds

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
24 Abarbanel, Jerusalem, 9247707
  • Ben Yehuda Street
    ‪8 min walk‬
  • Israel Museum
    ‪13 min walk‬
  • Western Wall
    ‪7 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪42 min drive‬

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Room options

View all photos for City Double Room, City View

1 bedroom, premium bedding, memory foam beds, in-room safe

City Double Room, City View

  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony

1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, Balcony

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for City Triple Room, City View

City Triple Room, City View | Extra beds

City Triple Room, City View

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Patio

Superior Room, Patio | 1 bedroom, premium bedding, memory foam beds, in-room safe

Superior Room, Patio

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Jerusalem

Located in Jerusalem City Centre, Jerusalem Castle Hotel is within a 10-minute stroll of sights such as French Square and Jerusalem Great Synagogue. Each of the 25 rooms at this hotel includes a refrigerator, an electric kettle, and a flat-screen TV.

What's nearby

  • Ben Yehuda Street - 8 min walk - 0.5 miles
  • Israel Museum - 13 min walk - 0.7 miles
  • Machane Yehuda Market - 15 min walk - 0.8 miles
  • Mamilla Mall - 18 min walk - 1.0 mile
  • Western Wall - 7 min drive - 1.4 miles

Getting around

  • Jerusalem Malha Station - 6 min drive
  • Yekuti'el Adam Station - 22 min drive
  • Ben Gurion Airport (TLV) - 42 min drive

Restaurants

  • ‪Latteccini - ‬3 min walk
  • ‪Green good food - ‬3 min walk
  • ‪Tommy's Sophisticated Street Food - ‬4 min walk
  • ‪Angel Bakery - ‬4 min walk
  • ‪Kyoto Imadi - ‬2 min walk

About this property

Jerusalem Castle Hotel

Hotel in Jerusalem with spa services and a 24-hour front desk
Jerusalem Castle Hotel features free WiFi in public areas, a business center, and spa services. Self parking is offered for USD 20 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and access to locker space. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms offer free toiletries, and memory foam beds with premium bedding ensure a restful night. Other amenities include refrigerators, electric kettles, and safes.
Guests can pamper themselves by indulging in the onsite spa services.

Languages

Arabic, Dutch, English, French, German, Hebrew, Hungarian, Romanian, Spanish

Similar properties

Lobby

National Hotel Jerusalem

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  • Air conditioning
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8.0 out of 10, Very Good, 1,000 reviews
$91 nightly
The price is $91
Aug 17 - Aug 18
All taxes and fees included in total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children
  • Self parking fee: USD 20 per day
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Jerusalem Castle Hotel.

Property is also known as

Jerusalem Castle Hotel
Jerusalem Castle
Jerusalem Castle Hotel Hotel
Jerusalem Castle Hotel Jerusalem
Jerusalem Castle Hotel Hotel Jerusalem

Frequently asked questions

Are free cancellation options available at Jerusalem Castle Hotel?

Jerusalem Castle Hotel provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What can I see near Jerusalem Castle Hotel?

This hotel is situated in Jerusalem City Centre within a 10-minute walk of Jerusalem Great Synagogue, French Square, and Jerusalem Baptist Church. You'll also find Ben Yehuda Street and Machane Yehuda Market less than a mile away.

Is parking available on site at Jerusalem Castle Hotel?

Yes, parking is offered for USD 20 per day. Though parking is limited, accessible parking is also available.

Does Jerusalem Castle Hotel have a casino on the premises?

No, Jerusalem Castle Hotel doesn't have a casino.

Is there an indoor pool at Jerusalem Castle Hotel?

No, there is no indoor pool at this hotel.

Is Jerusalem Castle Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a memory foam mattress as well as concierge services and spa services.

Does Jerusalem Castle Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Jerusalem Castle Hotel feature a restaurant that includes a breakfast menu?

Jerusalem Castle Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Jerusalem Castle Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Jerusalem Castle Hotel.

Are there connecting rooms at Jerusalem Castle Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Jerusalem Castle Hotel?

The closest major airport to Jerusalem Castle Hotel is Ben Gurion Airport (TLV), which is about 25.4 mi away.

Are there rooms with balconies at Jerusalem Castle Hotel?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy garden or city views.

Jerusalem Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 119 out of 319 reviews
Rating 8 - Good. 117 out of 319 reviews
Rating 6 - Okay. 59 out of 319 reviews
Rating 4 - Poor. 17 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2021

6/10 Okay

anette

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities
did clean room and there were probs with theft at this hotel
Stayed 6 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service
I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It wasn’t clean place.neither a decent breakfast or instant coffee.
Stayed 6 nights in Sep 2019

6/10 Okay

A&L, UK

Traveled with partner
Liked: Cleanliness, staff & service
Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Property conditions & facilities

Standards have slipped from previous experience

Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.
Stayed 2 nights in Jan 2020

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2019

8/10 Good

Alexa

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay in Jerusalem

The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.
Stayed 4 nights in Nov 2019

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jerusalem Castle Hotel excellent

Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 6 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful. The optional breakfast is overpriced.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 6 nights in Sep 2019

8/10 Good

Verified traveler

Easy walk into town, but price was not worth the accommodation. No breakfast included and limited seating area in reception and no dining room
Stayed 4 nights in Sep 2019

8/10 Good

Leung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good staff, needs a little work.

The staff here were wonderful. Helpful with questions, friendly, great service. But the hotel had some issues. My bedsheets were dirty when I arrived, and halfway through my week stay, they were changed... with more dirty sheets. Bath towels had makeup stains on them. Bathroom was mildewy. There were burglar bars on the bathroom window, and yet the sliding door right next to that window wouldn't lock. ALSO, please note that there are no "Do Not Disturb" signs for the hotel room doors; this lead to my being barged in upon, while I was napping on the day I arrived, by a hotel employee. One good thing about the hotel is the neighborhood it's in; very quiet, peaceful, upscale, but just ten minutes or so walk to start seeing the sites.
Stayed 6 nights in Sep 2019

10/10 Excellent

Maddie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 7 nights in Aug 2019

4/10 Poor

Diana

Liked: Cleanliness
Disliked: Property conditions & facilities
The place looked really nice in the pictures but it should be called a hostel instead of a hotel. The price they charge for the rooms is extremely high for what it is. The breakfast which I payed extra for was terrible. The staff is friendly and the balcony outside is nice. I wouldn’t come back here.
Stayed 1 night in Aug 2019

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