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Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall
VIP Access

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Photo gallery for Herbert Samuel Jerusalem

Indoor pool
Food court
Meeting facility
Front of property
Luxury Suite | View from room

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
Shamai 25, Jerusalem
  • Ben Yehuda Street
    ‪1 min walk‬
  • Mamilla Mall
    ‪8 min walk‬
  • Western Wall
    ‪6 min drive‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪43 min drive‬
VIP Access
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Room options

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

View from room

Deluxe Room

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | Living area | 40-inch flat-screen TV with cable channels, TV

Luxury Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Luxury Suite

  • Sleeps 3
  • 1 King Bed

Superior Room

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Jerusalem

Located in Jerusalem City Centre, Herbert Samuel Jerusalem is next to Ben Yehuda Street and Zion Square. This 137-room hotel welcomes guests with conveniences like a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.0 miles
  • Mamilla Mall - 8 min walk - 0.5 miles
  • Machane Yehuda Market - 13 min walk - 0.8 miles
  • Al-Aqsa Mosque - 4 min drive - 1.9 miles
  • Western Wall - 6 min drive - 1.2 miles

Getting around

  • Yekuti'el Adam Station - 20 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Ben Gurion Airport (TLV) - 44 min drive

Restaurants

  • ‪Mike's Place - ‬2 min walk
  • ‪Mr. Greens - ‬1 min walk
  • תמול שלשום
  • ‪זוני - ‬1 min walk
  • ‪Aroma Yafo - ‬2 min walk

About this property

Herbert Samuel Jerusalem

Hotel with a full-service spa, near Western Wall
Herbert Samuel Jerusalem features a full-service spa, an indoor pool, and a 24-hour gym. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include sitting areas, minibars, and coffee makers.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, Hebrew, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dining Room
  • Lobby Cafe

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Frequently asked questions

Are free cancellation options available at Herbert Samuel Jerusalem?

Herbert Samuel Jerusalem provides free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Herbert Samuel Jerusalem?

As of Aug 2, 2025, prices found for a 1-night stay for 2 adults at Herbert Samuel Jerusalem on Aug 31, 2025 start from $223.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Herbert Samuel Jerusalem?

This hotel is situated in Jerusalem City Centre, just steps from Ben Yehuda Street and Zion Square, and within a short walk of Mamilla Mall. You'll also find Jerusalem Great Synagogue and Notre Dame of Jerusalem Center less than a mile away.

Is parking available on site at Herbert Samuel Jerusalem?

No, there isn't parking available at the hotel.

Is a spa located at Herbert Samuel Jerusalem?

There is a full-service spa available for guests to enjoy and services include massages, body treatments, and facials.

Does Herbert Samuel Jerusalem include a casino?

No, Herbert Samuel Jerusalem doesn't have a casino.

Is there an indoor pool at Herbert Samuel Jerusalem?

Yes, this hotel has an indoor pool.

Is Herbert Samuel Jerusalem good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Herbert Samuel Jerusalem?

No, but this hotel does have a steam room.

Does Herbert Samuel Jerusalem have a restaurant that serves breakfast?

Yes, Herbert Samuel Jerusalem serves buffet breakfast for a surcharge each morning at Dining Room.

Does Herbert Samuel Jerusalem allow pets to stay for free?

No, pets aren't allowed at Herbert Samuel Jerusalem though service animals are welcome.

Are there connecting rooms at Herbert Samuel Jerusalem?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Herbert Samuel Jerusalem?

The closest major airport to Herbert Samuel Jerusalem is Ben Gurion Airport (TLV), which is about 25.5 mi away.

Are there rooms with balconies that I can book at Herbert Samuel Jerusalem?

No, you won't find guestrooms with balconies at Herbert Samuel Jerusalem.

Herbert Samuel Jerusalem Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 459 out of 736 reviews
Rating 8 - Good. 174 out of 736 reviews
Rating 6 - Okay. 56 out of 736 reviews
Rating 4 - Poor. 26 out of 736 reviews
Rating 2 - Terrible. 21 out of 736 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located. Great breakfast. Clean rooms
Stayed 1 night in Apr 2025

8/10 Good

liza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

marcelo

Stayed 4 nights in Mar 2025

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is central and well situated where Ben Yehuda meets Jaffa Street with excellent transport links. We found the staff to be very pleasant and very helpful (especially Tamir on reception) and check in/out was straightforward. Our bedroom was clean, good sized and well appointed. There is a warm, decent sized swimming pool in the basement and a small gym (though I must confess to being defeated by the multipurpose exercise machines!) There is a good sized lounge area on the entrance floor and an extensive breakfast available in the rooftop restaurant. There is a drinks bar in the lounge area but I would have preferred that snacks could be made available there also (I think they sometimes are). All in all, our stay here was a very pleasant experience
Stayed 9 nights in Feb 2025

10/10 Excellent

Elissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Accommodating staff. Nice rooms.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Old fashion hotel.

Stayed 1 night in Feb 2025

10/10 Excellent

Aryeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jerusalem's hidden gem

Hidden gem in Jerusalem. Great location, great room, very good breakfast, great view from dining room. Looking forward to our next visit.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Avi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly. They have a great breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Pearl

Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good stay

Very Good Hotel in the middle of everything. Excellent breakfast.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bluma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally in the heart of Jerusalem ! Everything is walking distance
Stayed 3 nights in Jan 2025

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of everything

Excellent food and service. Amazing location next to all the places you want to see in Jerusalem. 15 minute walk to the Western Wall.
Stayed 5 nights in Jan 2025

10/10 Excellent

israel

Stayed 1 night in Jan 2025

10/10 Excellent

Hanah

Stayed 4 nights in Jan 2025

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in excellent location. Great place to stay in Jerusalem.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

A.J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Eli

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Did not receive the complimentary bottle of wine as promised. 2. The hotel was completely empty, yet I was told there were no available upgrades. I was assured my room was the best they had, which is simply untrue as their website clearly shows better options. 3. On the first night, I called the main office to request the heat be turned on. They said they would handle it, but they didn’t. I woke up in a freezing room and ended up catching a cold. 4. Overall, the staff’s attitude was dismissive and unprofessional, making me feel undervalued as a guest.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a visit to Jerusalem

From the moment I arrived, I felt welcome. Beautiful lobby and great location. Easy walk to many historic locations. Breakfast on the top floor with views of the city. Superb Housekeeping!!
Stayed 7 nights in Nov 2024

8/10 Good

Lori

Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 7 nights in Nov 2024

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