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Río HOTEL y glamping

Property class: 2

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Photo gallery for Río HOTEL y glamping

A swimming pool with wooden deck, surrounded by beach huts and a covered area with palm trees.
A bathroom with two chrome faucets, a purple soap dispenser, and a large stone basin on a granite countertop.
A bedroom with a large window, a bed, and a view of a swimming pool and buildings.
A modern building with large windows and a water feature.
A series of triangular structures with warm lighting, reflecting on a water surface, surrounded by greenery.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
Ortigas, Jalpan de Serra, QUE, 76344
  • Place, Sierra Gorda Biosphere Reserve
    ‪1 min walk‬
  • Place, Franciscan Missions in the Sierra Gorda of Querétaro
    ‪1 min walk‬
  • Place, Santiago de Jalpan Mission
    ‪15 min walk‬

Room options

View all photos for Habitacion grande

A bedroom with a large window, a bed, and a view of a swimming pool and buildings.

Habitacion grande

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

A bedroom with a large window, a bed, and a view of a swimming pool and buildings.

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Jalpan de Serra

Río HOTEL y glamping places you next to Sierra Gorda Biosphere Reserve and Franciscan Missions in the Sierra Gorda of Querétaro. This 12-room hotel welcomes guests with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Sierra Gorda Biosphere Reserve - 1 min walk - 0.0 miles
  • Franciscan Missions in the Sierra Gorda of Querétaro - 1 min walk - 0.0 miles
  • Santiago de Jalpan Mission - 15 min walk - 0.8 miles
  • Arqueological Zone of Tacama - 10 min drive - 2.4 miles
  • Santa Maria del Agua de Landa Mission - 55 min drive - 15.5 miles

Restaurants

  • ‪La Casita De Alex - ‬4 min drive
  • ‪Sierra Bonita - ‬11 min walk
  • ‪Antojitos Gus Gus - ‬8 min drive
  • ‪Restaurante Miradoralmuerzo - ‬16 min walk
  • ‪Las Carretas - ‬15 min walk

About this property

Río HOTEL y glamping

Guests staying at Río HOTEL y glamping enjoy an outdoor pool, free WiFi in public areas, and a garden. A stay here includes free offsite parking. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
Guests can stay connected with free WiFi.
Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

Similar properties

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  • Pool
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  • Air conditioning
8.8 out of 10, Excellent, 43 reviews
$58 nightly
The price is $69
Oct 11 - Oct 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Río HOTEL y glamping Hotel
Río HOTEL y glamping Jalpan de Serra
Río HOTEL y glamping Hotel Jalpan de Serra

Frequently asked questions

Is free cancellation available at Río HOTEL y glamping?

Río HOTEL y glamping provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Río HOTEL y glamping?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at Río HOTEL y glamping on Oct 22, 2026 start from $74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Río HOTEL y glamping?

This hotel in Jalpan de Serra is within a 10-minute walk of Sierra Gorda Biosphere Reserve and Franciscan Missions in the Sierra Gorda of Querétaro. You'll also find Santiago de Jalpan Mission and Arqueological Zone of Tacama less than a mile away.

Will I be able to park at Río HOTEL y glamping?

No, there isn't parking at the hotel but you'll find free parking.

Does Río HOTEL y glamping feature a casino at the property?

No, Río HOTEL y glamping doesn't have a casino.

Is there an indoor pool at Río HOTEL y glamping?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Río HOTEL y glamping?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a 24-hour front desk plus some guestrooms include a lake view.

Are there hot tubs at Río HOTEL y glamping?

No, this hotel doesn't have a spa tub.

Does Río HOTEL y glamping feature a restaurant that includes a breakfast menu?

No, Río HOTEL y glamping doesn't have a restaurant that serves breakfast.

Does Río HOTEL y glamping allow pets to stay free of charge?

No, pets aren't allowed at Río HOTEL y glamping.

Are there connecting rooms at Río HOTEL y glamping?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Río HOTEL y glamping?

No, you won't find guestrooms with balconies at Río HOTEL y glamping.

Río HOTEL y glamping Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 40 out of 84 reviews
Rating 8 - Good. 27 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 3 out of 84 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Al 100
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not recommended

This looks nice on the outside but the rooms are very basic, the guy who was in charge was not very helpful, we did not have hot water at the beginning as this guys keep saying the heater was on when it was not. We were awaken by a super load music in the middle of the night from a party or something around the area which ruin our sleep big time. There are not restaurants around the area
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Deberían ofrecer opciones para desayuno.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel diferente, es muy bonito pero si vas en verano si hay mucha humedad por el lago, las habitaciones son pequeñas y tomar en cuenta que para ver el jardín que es lo que lo hace diferente pierdes toda tu privacidad en la habitacion No hay agua caliente, ni amenidades
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda cabañita muy limpio y cuidado espacios muy bonitos lindo jardín!
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Las habitaciones están excelentes, no había agua caliente ni jabón en la habitación, adicional no nos recibió nadie hasta el rato salió la persona de recepción y al momento de retirarnos nunca salieron para entregar las llaves. La entrada hacia el hotel está horrible.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Disliked: Staff & service, amenities, property conditions & facilities
El personal debería de ser más atento y debería d e haber más estacionamiento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente limpió amables me encantó ...100
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No había desayuno Habitación limpia Aire acondicionado bien
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El espacio es muy bello y el concepto interesante. Solo había una persona de mantenimiento quien tiene una disposición excelente y resuelve todo lo que está a su alcance. Ambas habitaciones que utilizamos tenían deficiencias, en una no sirvió el aire acondicionado y en la otra la cama estaba pegada a una esquina lo que hacía imposible salir para quien dormía en la esquina. No hay agua potable y las regaderas son excesivamente pequeñas, imposible ahmgacharse
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Todo fue excelente, atención, el lugar, la habitación,
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
la habitación estaba limpia, pero el agua caliente de la regadera salia fria
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El lugar es muy bonito, la limpieza de las habitaciones muy buena, la cama y almohadas muy comodas. No sale agua caliente para bañarse, la alberca está sucia y el agua helada, no hay seguridad y tu tienes que abrir y cerrar el portón, hay telarañas en todas las partes exteriores, el internet es muy malo y no hay lugares cerca para comer.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Es un lugar que aísla el ruido, tiene buena limpieza y es relajante, su agua alberga a peces vivos. Sin embargo, no hay agua caliente que dure más de 5 segundos y solo sale el agua caliente si tiras agua del lavabo, es mucho desperdicio de agua. No cuenta con TV y el baño y regadera son muy pequeño.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad bien en general, solo que la habitación muy caliente y el aire acondicionado algunas personas nos hace daño
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy agradable, estacionamiento muy cómodo, está a 5 minutos del centro en auto, 15 caminando, Alejandro excelente, te ayuda en todo, la habitación limpia muy acogedora y con agua acondicionado.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
El concepto es interesante y novedoso, nos gustó bastante. Creo que pueden mejorar en algunas cosas para hacer la estancia más agradable como que los huéspedes no tengamos que estar abriendo y cerrando el portón cada vez que querremos entrar o salir del hotel. También mejoraría los colchones y almohadas
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonitas las habitaciones, el ambiente es tranquilo y relajante, podrían mejorar la atención al momento de hacer check in debido a que no nos indicaban donde estacionarnos ni donde estaba la recepción
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar agradable con mejoras en la seguridad.

En general el lugar está muy bien, el lugar es muy agradable, solo sugiero algo de mantenimiento a la laguna, tenía como algas, y a la parte trasera de la propiedad que está cruzando el puente, ya que había algo de basura (vidrios, botellas de cerveza). Tambien sugiero más seguridad al ingresar, aunque no paso nada y Jalpan parece seguro, solo hay una persona acargo de todo, y el portón de la propiedad permanece abierto las 24 horas, pudiendo entrar y salir cualquier persona cuando dicha persona no está, eramos los únicos huéspedes, y por momentos estuvimos solos en toda lo propiedad con un portón que se podía abrir en cualquier momento.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones no tienen buen servicio de agua en sus regaderas y en las tazas... Demora en caer y en la regadera está muy escaso
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Buenas instalaciones, muy tranquilo. La atención en la recepción no fue muy amable, pero lo recomiendo.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, ambiente super tranquilo, relajante y el servicio excelente. La alberca lo mejor de todo! Súper recomendable
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
El hotel esta bonito, pero nula atención.la misma persona de manteimiento es quien esta en recepción. o sea que no esta presente. Nos quedamos dos noches y no entraron ni siquiera a limpiar la habitación, ni por la basura, el olor medio desagradable en el baño, se ve que las coladeras estaba algo estancadas. No te dan ni siquiera una botella de agua en la habitación y no avisan que no hay ningun servicio en el hotel para al menos llevar botellas de agua. no hay indicaciones de como ingresar al estacionamiento ni te abren la puerta. Creo que tienen muchas areas de oportunidad de mejoras
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities
Excelente lugar, súper recomendado
Stayed 2 nights in Apr 2025