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Río HOTEL y glamping

2.0 star property
Hotel in Jalpan de Serra with a 24-hour front desk and an outdoor pool

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Photo gallery for Río HOTEL y glamping

Exterior
1 bedroom, free WiFi, bed sheets
Exterior
Habitacion grande | 1 bedroom, free WiFi, bed sheets
Deluxe Room | 1 bedroom, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Ortigas, Jalpan de Serra, QUE, 76344
  • Place, Santiago de Jalpan Mission
    ‪14 min walk‬
  • Place, Arqueological Zone of Tacama
    ‪19 min walk‬
  • Place, Puente de Dios-Rio Escanela Trailheads
    ‪49 min drive‬

Room options

View all photos for Habitacion grande

1 bedroom, free WiFi, bed sheets

Habitacion grande

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, free WiFi, bed sheets

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Jalpan de Serra

Río HOTEL y glamping places you within a short walk of Santiago de Jalpan Mission and within a mile (2 km) of Arqueological Zone of Tacama. This 12-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a 24-hour front desk.

What's nearby

  • Santiago de Jalpan Mission - 14 min walk - 0.8 miles
  • Arqueological Zone of Tacama - 19 min walk - 1.0 mile
  • Santa Maria del Agua de Landa Mission - 47 min drive - 14.5 miles
  • Puente de Dios-Rio Escanela Trailheads - 49 min drive - 15.9 miles

Restaurants

  • ‪La Cigarra - ‬9 min walk
  • ‪La Terraza - ‬6 min drive
  • ‪Restaurant Tequila - ‬8 min drive
  • ‪Restaurant Doña Vicky - ‬12 min walk
  • ‪Sierra Bonita - ‬11 min walk

About this property

Río HOTEL y glamping

Hotel in Jalpan de Serra with a 24-hour front desk and an outdoor pool
Guests staying at Río HOTEL y glamping enjoy an outdoor pool, free WiFi in public areas, and a garden. A stay here includes free offsite parking. The 24-hour front desk has staff always at the ready.
Guests can stay connected with free WiFi.
Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

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  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 15 reviews
$59 nightly
The price is $71
Nov 27 - Nov 28
Total with taxes and fees
Hacienda Jalpan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts cash.
  • Onsite safety features include a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Río HOTEL y glamping Hotel
Río HOTEL y glamping Jalpan de Serra
Río HOTEL y glamping Hotel Jalpan de Serra

Frequently asked questions

Is free cancellation available at Río HOTEL y glamping?

Río HOTEL y glamping provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do within easy reach of Río HOTEL y glamping?

This hotel is located in Jalpan de Serra, a short 12-minute walk from Santiago de Jalpan Mission and also 19 minutes on foot from Arqueological Zone of Tacama. You'll also find Sierra Gorda Biosphere Reserve and Franciscan Missions in the Sierra Gorda of Querétaro nearby.

Will I be able to park at Río HOTEL y glamping?

No, there isn't parking at the hotel but you'll find free parking nearby.

Does Río HOTEL y glamping feature a casino at the property?

No, Río HOTEL y glamping doesn't have a casino.

Is there an indoor pool at Río HOTEL y glamping?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Río HOTEL y glamping a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and a garden plus some guestrooms include lake views.

Does Río HOTEL y glamping have a hot tub?

No, there isn't a spa tub at this hotel.

Does Río HOTEL y glamping feature a restaurant that includes a breakfast menu?

No, Río HOTEL y glamping doesn't have a restaurant that serves breakfast.

Does Río HOTEL y glamping allow pets to stay free of charge?

No, pets aren't allowed at Río HOTEL y glamping.

Are there connecting rooms at Río HOTEL y glamping?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Río HOTEL y glamping?

No, at Río HOTEL y glamping, there aren't any guestrooms that list a balcony.

Río HOTEL y glamping Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 24 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 5 out of 52 reviews
Rating 4 - Poor. 3 out of 52 reviews
Rating 2 - Terrible. 3 out of 52 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Renée

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not recommended

This looks nice on the outside but the rooms are very basic, the guy who was in charge was not very helpful, we did not have hot water at the beginning as this guys keep saying the heater was on when it was not. We were awaken by a super load music in the middle of the night from a party or something around the area which ruin our sleep big time. There are not restaurants around the area
Stayed 1 night in Feb 2025

8/10 Good

Luis

Stayed 1 night in Feb 2025

10/10 Excellent

Amado, Baytown

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Dec 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar agradable con mejoras en la seguridad.

En general el lugar está muy bien, el lugar es muy agradable, solo sugiero algo de mantenimiento a la laguna, tenía como algas, y a la parte trasera de la propiedad que está cruzando el puente, ya que había algo de basura (vidrios, botellas de cerveza). Tambien sugiero más seguridad al ingresar, aunque no paso nada y Jalpan parece seguro, solo hay una persona acargo de todo, y el portón de la propiedad permanece abierto las 24 horas, pudiendo entrar y salir cualquier persona cuando dicha persona no está, eramos los únicos huéspedes, y por momentos estuvimos solos en toda lo propiedad con un portón que se podía abrir en cualquier momento.
Stayed 2 nights in Jul 2025

8/10 Good

MARIA PAOLA

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones no tienen buen servicio de agua en sus regaderas y en las tazas... Demora en caer y en la regadera está muy escaso
Stayed 1 night in Jul 2025

8/10 Good

ROBERTO

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Buenas instalaciones, muy tranquilo. La atención en la recepción no fue muy amable, pero lo recomiendo.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisela

Stayed 1 night in Jun 2025

10/10 Excellent

Erik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, ambiente super tranquilo, relajante y el servicio excelente. La alberca lo mejor de todo! Súper recomendable
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
El hotel esta bonito, pero nula atención.la misma persona de manteimiento es quien esta en recepción. o sea que no esta presente. Nos quedamos dos noches y no entraron ni siquiera a limpiar la habitación, ni por la basura, el olor medio desagradable en el baño, se ve que las coladeras estaba algo estancadas. No te dan ni siquiera una botella de agua en la habitación y no avisan que no hay ningun servicio en el hotel para al menos llevar botellas de agua. no hay indicaciones de como ingresar al estacionamiento ni te abren la puerta. Creo que tienen muchas areas de oportunidad de mejoras
Stayed 2 nights in May 2025

10/10 Excellent

jose cesar

Traveled with partner
Liked: Amenities
Excelente lugar, súper recomendado
Stayed 2 nights in Apr 2025

8/10 Good

Torsten

Stayed 1 night in Apr 2025

4/10 Poor

Maria Isabel

Disliked: Cleanliness, property conditions & facilities

Mala experiencia

Mal, el precio de la habitación es muy caro y no hay servicio a cliente. Tú tienes que abrir y cerrar el portón para ingresar tu auto, no tienen restaurante como lo anuncian, habitación pequeña, baño diminuto y pésimo experiencia al momento de bañarse.
Stayed 1 night in Apr 2025

8/10 Good

Werther

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Los servicios dentro de las habitaciones son demasiado limitados, mini baño hasta mini bote de basura hay 😅 las toallas, cobijas, sábanas ya andan en las últimas... Personal es UN solo hombre que se encarga de literal todo LIMPIEZA, JARDINERIA, RECEPCION... Lo compensa por qué es súper amable y eficiente pero como sugerencia deberían tener más personal... El concepto de Glamping dentro de la mancha Urbana está medio raro 😅 no está mal y si regresamos pero las opiniones son para mejorar
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
La zona no es muy accesible
Stayed 2 nights in Mar 2025

2/10 Terrible

Angel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hacen limpieza en las habitaciones no hay TV estacionamiento pequeño
Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo falta cafetera en la habitación
Stayed 1 night in Nov 2024

6/10 Okay

Isaac

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó que no hay un lugar dentro para comprar algún alimento.
Stayed 3 nights in Jan 2025

4/10 Poor

Paola Michelle

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Muy pequeña y que había animalitos en la cama, muy pequeños
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito
Stayed 2 nights in Dec 2024

10/10 Excellent

Luz Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente una estancia muy agradable, Alejandro (la persona que se encarga de la recepción y mantenimiento del hotel) es realmente servicial y amable!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2024

8/10 Good

Celida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente las habitaciones y establecimiento
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Creo que el precio es elevado para lo que ofrece, en realidad solo es un lugar bonito para ir a dormir, no cuenta con alimentos, la habitación no tenía plancha para la ropa ni secadora de cabello, quería hacer el check out mas tarde porque esta marcado a las 11 am, obviamente iba a pagar la diferencia y me dijeron que no había esa posibilidad porque tenían que hacer el aseo para los siguientes huéspedes como si el lugar estuviera lleno, pero tenia otras habitaciones vacias. El centro esta a 8 min en auto, pero caminando es más tiempo, las calles de alrededor estan sin pavimentar y con muy poca luz por lo que no hay ni un taxi. El lugar esta muy limpio y la cama muy cómoda pero es la única ventaja que le vi.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica De La

Traveled with partner
Liked: Cleanliness, staff & service
Las instalaciones muy bonitas, el inconveniente es que la cama king size es muy dura lo que no permite descansar bien y en la regadera la cantidad de agua qué sale es muy poca aunado a que la regadera es muy pequeña.
Stayed 1 night in Nov 2024