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The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
Luxury Jakarta hotel connected to a shopping center, steps from Pacific Place

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Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place

Garden
Fridge, microwave, oven, stovetop
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Interior entrance
Premium bedding, in-room safe, individually furnished, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
  • Pacific Place
    ‪1 min walk‬
  • Gelora Bung Karno Stadium
    ‪17 min walk‬
  • Grand Indonesia
    ‪5 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪24 min drive‬

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Room options

View all photos for Executive Room, 2 Bedrooms, Garden View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Bedrooms, Garden View

  • 1432 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Balcony, City View

Fridge, microwave, oven, stovetop

Executive Room, 1 Bedroom, Balcony, City View

  • 980 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, City View

46-inch LED TV with cable channels, TV, DVD player

Grand Room, 1 Bedroom, City View

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms, City View

Executive Room, 3 Bedrooms, City View | Living room | 46-inch LED TV with cable channels, TV, DVD player

Executive Room, 3 Bedrooms, City View

  • 1776 sq ft
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Grand Room, 2 Bedrooms, City View

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 2 Bedrooms, City View

  • 1324 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Jakarta

Located in Sudirman Central Business District, The Residences at The Ritz-Carlton Jakarta, Pacific Place is adjacent to Pacific Place and within a mile (2 km) of other popular sights like Gelora Bung Karno Stadium. This 5-star hotel has 132 guestrooms and offers a full-service spa, an outdoor pool, and a gym. It's connected to a shopping center in central Jakarta and also close to Senayan National Golf Club and Grand Indonesia.

What's nearby

  • Pacific Place - 1 min walk - 0.0 miles
  • Gelora Bung Karno Stadium - 17 min walk - 0.9 miles
  • Blok M Square - 4 min drive - 2.4 miles
  • Kota Kasablanka Mall - 4 min drive - 2.7 miles
  • Grand Indonesia - 5 min drive - 2.9 miles

Getting around

  • Kuningan Station - 5 min drive
  • Istora MRT Station - 9 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Shaburi - ‬1 min walk
  • ‪Kintan - ‬1 min walk
  • ‪Pa.So.La - ‬2 min walk
  • ‪Tanamera Coffee - ‬1 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

Luxury Jakarta hotel connected to a shopping center, steps from Pacific Place
The Residences at The Ritz-Carlton Jakarta, Pacific Place features a full-service spa, an outdoor pool, and a gym. Parking is IDR 120000 per day (IDR 170000 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for IDR 440000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and meeting rooms.
46-inch LED TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, free toiletries, and slippers. Kitchens, washers/dryers, and balconies are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330,000 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (IDR 330,000 per day); wired internet (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (IDR 120,000 per day)
  • Valet parking on site (IDR 170,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee: IDR 278,000 to 336,380 for adults and IDR 98,000 to 118,580 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour pool access
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (57 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 39 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 550000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 1000000 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately IDR 278000 to 336380 for adults, and IDR 98000 to 118580 for children
  • Fee for in-room wireless internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • 24-hour pool access
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

Frequently asked questions

Is free cancellation available at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

The Residences at The Ritz-Carlton Jakarta, Pacific Place provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What can I see near The Residences at The Ritz-Carlton Jakarta, Pacific Place?

This hotel is situated in Sudirman Central Business District, just steps from Pacific Place and Kidzania. You'll also find Blok M Square and Gelora Bung Karno Stadium within a short drive.

Is there parking available at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yes, valet parking is offered for IDR 170,000 per day. Accessible parking is also available for guests.

Is there a spa available at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, hydrotherapy, and aromatherapy.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place include a casino at the property?

No, The Residences at The Ritz-Carlton Jakarta, Pacific Place doesn't have a casino.

Will I find an indoor pool at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have 24-hour pool access.

Is The Residences at The Ritz-Carlton Jakarta, Pacific Place a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place feature a restaurant that includes a breakfast menu?

Yes, The Residences at The Ritz-Carlton Jakarta, Pacific Place serves a full breakfast each morning for a surcharge from its restaurant.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place allow pets to stay for free?

No, pets and service animals aren't allowed at The Residences at The Ritz-Carlton Jakarta, Pacific Place.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Residences at The Ritz-Carlton Jakarta, Pacific Place?

The closest major airport to The Residences at The Ritz-Carlton Jakarta, Pacific Place is Halim Perdanakusuma Intl. Airport (HLP), which is 7.2 mi away (26 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.8 mi away (42-minute drive).

Are there rooms with balconies at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Yes, every guestroom at The Residences at The Ritz-Carlton Jakarta, Pacific Place comes with a balcony with some featuring garden or city views.

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 63 out of 111 reviews
Rating 8 - Good. 31 out of 111 reviews
Rating 6 - Okay. 9 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 3 out of 111 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Wan Tat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime

Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel Von

Stayed 2 nights in Jan 2025

10/10 Excellent

Imad

Stayed 4 nights in Jan 2025

10/10 Excellent

Chandra, Sunnyside

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities. The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive. This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota. I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room.
Stayed 4 nights in Dec 2024

10/10 Excellent

MR Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Noor Fairuza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024

6/10 Okay

Ben, Tamuning

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trips with Kids

Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024

10/10 Excellent

Viktor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Catherine

Stayed 1 night in Dec 2023

10/10 Excellent

AHMED

Stayed 3 nights in Nov 2023

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Arivazagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Yashaswi

Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Stayed 1 night in Feb 2023

10/10 Excellent

Khaled

Stayed 3 nights in Jan 2023

6/10 Okay

Sandra

Traveled with family
Stayed 1 night in Dec 2022

6/10 Okay

Elisa

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

handry

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Just okay. Not really a 5 stars

Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021

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