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Shangri-La Jakarta

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Photo gallery for Shangri-La Jakarta

An aerial view of a resort with a central swimming pool surrounded by palm trees and sun loungers.
Property video
A high-rise hotel with a tennis court and a cityscape in the background.
A modern restaurant with a long wooden table set for dining, a bar area with shelves of bottles, and a chef preparing food in the background.
3 bars/lounges, poolside bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Kota BNI, JL. Jend. Sudirman Kav. 1, Jakarta, Jakarta, 10220
  • Place, Grand Indonesia
    ‪13 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪14 min walk‬
  • Place, Bundaran HI
    ‪14 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a desk, a chair, and a view of the cityscape.

Deluxe Twin Room

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A water play area with multiple arches and water jets.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

An aerial view of a resort with a central swimming pool surrounded by palm trees and sun loungers.

Horizon Club, Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A water play area with multiple arches and water jets.

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club Room, 2 Twin Beds

An aerial view of a resort with a central swimming pool surrounded by palm trees and sun loungers.

Horizon Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Suite King

A water park with slides and water jets.

One Bedroom Suite King

  • City view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for One Bedroom Suite King

A hotel room with two beds, a desk, a chair, and a view of the cityscape.

One Bedroom Suite King

  • Sleeps 4
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

A water park with slides and water jets.

Executive Suite, 1 King Bed

  • City view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club Room

A hotel room with a large bed, two bedside tables, a desk, a chair, and a view of tall buildings.

Horizon Club Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Jakarta

Shangri-La Jakarta places you within a mile (2 km) of popular attractions like Thamrin City Shopping Mall and Grand Indonesia. This 662-room, 5-star hotel has a full-service spa, a free water park, and 4 restaurants.

What's nearby

  • Golden Triangle - 5 min walk - 0.3 miles
  • Grand Indonesia - 13 min walk - 0.7 miles
  • Thamrin City Shopping Mall - 14 min walk - 0.8 miles
  • Bundaran HI - 14 min walk - 0.8 miles
  • Plaza Indonesia - 17 min walk - 1.0 mile

Getting around

  • Jakarta Karet Station - 7 min walk
  • Stasiun MRT - Setiabudi - 12 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪SATOO - ‬3 min walk
  • ‪B.A.T.S. - ‬1 min walk
  • ‪Nishimura - ‬1 min walk
  • ‪Horizon Lounge - ‬1 min walk
  • ‪JIA - ‬3 min walk

About this property

Shangri-La Jakarta

Guests of Shangri-La Jakarta have access to a full-service spa, a free water park, and an outdoor pool. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes. Change of towels is available on request.
3 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6.75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 to 26 for adults and USD 12 to 13 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B.A.T.S.
  • JIA
  • Nishimura
  • Rosso
  • SATOO

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • 5 steps to reach entrance
  • Accessible shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Hospital bed
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Portable hoist available
  • Portable shower seat
  • Roll-in shower (51 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 32 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from June 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 26.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults, and USD 12 to 13 for children
  • Valet parking fee: USD 6.75 per stay
  • Rollaway bed fee: USD 26.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Shangri-La Jakarta
Jakarta Hotel Shangri-La
Jakarta Shangri-La
Jakarta Shangri-La Hotel
Shangri-La Hotel Jakarta
Shangri-La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri La Jakarta
Shangri-La Jakarta Hotel
Shangri La Hotel Jakarta
Shangri-La Jakarta Jakarta
Shangri-La Jakarta Hotel Jakarta

Frequently asked questions

Is free cancellation available at Shangri-La Jakarta?

Shangri-La Jakarta offers free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Jakarta?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Shangri-La Jakarta on Jul 31, 2026 start from $118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Shangri-La Jakarta?

This hotel is located in Jakarta, a short 18-minute walk from Thamrin City Shopping Mall and also 19 minutes on foot from Grand Indonesia. You'll also find Bundaran HI and Gelora Bung Karno Stadium within a short drive.

Will I be able to park at Shangri-La Jakarta?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 6.75 per stay. Wheelchair-accessible parking is also available for guests.

Is a spa located at Shangri-La Jakarta?

There is a full-service spa available for guests to enjoy and services include body wraps, facials, mani/pedis, and massages.

Are there luxury amenities available at Shangri-La Jakarta?

Yes, guests can indulge in luxuries such as a free water park, 4 restaurants, and 3 outdoor tennis courts at this hotel.

Does Shangri-La Jakarta include a casino?

No, Shangri-La Jakarta doesn't have a casino.

Will I find an indoor pool at Shangri-La Jakarta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Shangri-La Jakarta a good place to stay for couples?

There are many amenities for couples at this hotel, including 4 restaurants and an outdoor pool plus some guestrooms feature a fireplace.

Does Shangri-La Jakarta have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Jakarta have a restaurant that serves breakfast?

Yes, Shangri-La Jakarta has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Jakarta allow pets to stay for free?

No, pets and service animals aren't allowed at Shangri-La Jakarta.

Does Shangri-La Jakarta have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Shangri-La Jakarta?

The closest major airport to Shangri-La Jakarta is Halim Perdanakusuma Intl. Airport (HLP), which is 8.6 mi away (29 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.2 mi away (44-minute drive).

Can I book a room with a balcony at Shangri-La Jakarta?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and garden views.

Does Shangri-La Jakarta offer wedding services?

There are wedding services available at Shangri-La Jakarta if that's in your vacation plans.

Shangri-La Jakarta Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 512 out of 711 reviews
Rating 8 - Good. 151 out of 711 reviews
Rating 6 - Okay. 35 out of 711 reviews
Rating 4 - Poor. 7 out of 711 reviews
Rating 2 - Terrible. 6 out of 711 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

CHINMING

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with best service.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Minh

Good hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maryati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so friendly and helpful. Food was yummy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Xulong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and great services.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities
staff is great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious. I like the Club level facilities.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rachael

lovely stay - staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property in Jakarta, great spa services and very helpful staff. Highly recommend if staying in Jakarta for business or leisure.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality from the entire team
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing hotel
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities
Front desk staff was extremely helpful despite the hotel was very busy with full occupancy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Budiman

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, quiet hotel and convenient
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay at Shangri La. would definitely recommend.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Edmar

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with excellent service
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Suwasistiti

Liked: Cleanliness, staff & service, amenities
An hotel where service is quite remarkable from all staff and in every outlets of te hotel. The room furniture and decors while in top shape, could use a more modern look for my taste.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

TAI FUK

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 1 night in Dec 2025
Verified

8/10 Good

Wafi

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Michela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, amazing staff. Would definitely stay again. Thank you
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service and food
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Wai Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room: Spacious, elegant, clean Service: warm and helpful In-room dining: provide Authentic Indonesian Food, Randang and good-gado taste really good
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 6 nights in Jun 2025