Mandarin Oriental, Jakarta

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Premium bedding, down comforters, pillowtop beds, minibar
Banquet hall
Lobby
Executive lounge
Outdoor pool, open 7:00 AM to 8:00 PM, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

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Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪13 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Oriental Suite, Suite, 1 King Bed

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Mandarin, Suite, 1 King Bed

  • City view
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Club Suite, 2 Twin Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed (Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Club Room, 1 King Bed (Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Room, Connecting Rooms (Monument View)

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Family Suite, 2 Bedrooms

  • City view
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Family Room, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • City view
  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Twin Room (Monument View)

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Jakarta

Located in Central Jakarta, Mandarin Oriental, Jakarta is within a 5-minute walk of Grand Indonesia and within 15 minutes of other popular attractions like Thamrin City Shopping Mall. This 272-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bundaran HI - 2 min walk - 0.1 miles
  • Welcome Monument - 2 min walk - 0.1 miles
  • Grand Indonesia - 2 min walk - 0.1 miles
  • Plaza Indonesia - 6 min walk - 0.4 miles
  • Thamrin City Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Dukuh Atas MRT Station - 7 min walk
  • Jakarta Sudirman Station - 9 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 49 min drive

Restaurants

  • ‪Paulaner Bräuhaus - ‬4 min walk
  • ‪Hai Di Lao - ‬5 min walk
  • ‪SOCIAL HOUSE - ‬5 min walk
  • ‪Cinnamon - ‬1 min walk
  • ‪Nomz Kitchen & Pastry - ‬5 min walk

About this property

Mandarin Oriental, Jakarta

At Mandarin Oriental, Jakarta, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 79 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and free newspapers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • MO Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Handrails in stairways (59 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.37 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.37 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 8120104872475, 55110

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Frequently asked questions

Are free cancellation options available at Mandarin Oriental, Jakarta?

Mandarin Oriental, Jakarta offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mandarin Oriental, Jakarta?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Jakarta on Jun 14, 2026 start from $144, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Mandarin Oriental, Jakarta?

This hotel is situated in Central Jakarta within a 10-minute walk of Bundaran HI and Grand Indonesia. You'll also find Blok M Square and Thamrin City Shopping Mall within a short drive.

Is there parking available at Mandarin Oriental, Jakarta?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Mandarin Oriental, Jakarta?

There is a full-service spa available for guests to enjoy and services include hot stone massages and aromatherapy.

Does Mandarin Oriental, Jakarta have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and champagne service at this hotel.

Does Mandarin Oriental, Jakarta include a casino?

No, Mandarin Oriental, Jakarta doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental, Jakarta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Mandarin Oriental, Jakarta good for couples?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as 2 restaurants.

Are there hot tubs at Mandarin Oriental, Jakarta?

No, but guests can enjoy a sauna at this hotel.

Does Mandarin Oriental, Jakarta feature a restaurant that includes a breakfast menu?

Yes, Mandarin Oriental, Jakarta has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mandarin Oriental, Jakarta allow pets to stay for free?

No, pets and service animals aren't allowed at Mandarin Oriental, Jakarta.

Are there connecting rooms at Mandarin Oriental, Jakarta?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mandarin Oriental, Jakarta?

The closest major airport to Mandarin Oriental, Jakarta is Halim Perdanakusuma Intl. Airport (HLP), which is 8.5 mi away (33 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 20.5 mi away (49-minute drive).

Are there rooms with balconies at Mandarin Oriental, Jakarta?

No, there aren't any guestrooms at Mandarin Oriental, Jakarta that offer a balcony.

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 537 out of 644 reviews
Rating 8 - Good. 67 out of 644 reviews
Rating 6 - Okay. 23 out of 644 reviews
Rating 4 - Poor. 8 out of 644 reviews
Rating 2 - Terrible. 9 out of 644 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good service good location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Han-Yi

Liked: Cleanliness, staff & service, amenities
Excellent staff, professional and amiable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ya Wei

Liked: Cleanliness, amenities, property conditions & facilities
Staff is kind, efficient, and helpful with superior courtesy. Room is clean with high quality amenities. It was a pleasant stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ambreen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous and centrally located. We were greeted warmly by Fauzan who was professional and friendly and made us feel welcome. The breakfast is one of the best there is! I highly recommend it.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rubiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and accessible to shoppings malls

Clean room efficient service, shops nearby and central
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 star hotel with 5+ star service. Also the Chinese restaurant on site is A+
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Overall experience was awesome, I felt like home all my time in the hotel. Special words and support during my stay to Xavier, Dinda, Evelyn, Ika and Epi.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

VICTORIA

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and spotless. The notes that housekeeping left for me were a surprisingdelight. All the staff were incredibly helpful, the breakfast options were varied and delicious and the gym equipment was great. I wish I'd been able to stay for longer.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and helpful when needed!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, beautiful room, very good food (cinnamon)!
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, beautiful surroundings, delicious breakfast and great customer service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities
The room is great
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sara-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel (albeit a little older), yummy breakfast, comfortable and large rooms, excellent staff/service, great location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Nina Maudinia Herangi

Liked: Staff & service, property conditions & facilities
The Mandarin Oriental is well appointed in every aspect. Location to amenities, professional and friendly staff; personalised attention from arrival at the airport; check in at hotel to the time of departure - personal attention was not just for me but also to my family and friends.
Stayed 15 nights in Oct 2025
Verified

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as well as great hotel
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities
all was great
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Chukwunonso

Liked: Cleanliness, amenities, property conditions & facilities
Efficiently run hotel! Loved it.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely outstanding.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay and I want to thank Ms Attila on reception for her assistance
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

ROGELIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, excellent and very nice staff from front door, front service, restaurant and room service - All very professional and kindhearted. Buffet breakfast was great, all very good stuff. Thanks Mandarin Oriental, Hope to return very soon. Rogelio ☺️✌️🔆
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service and lodging!
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

jacqueline

Liked: Staff & service, amenities, property conditions & facilities
It felt like home.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Loved our stay! We booked into a club room and took advantage of the free airport meet and greet and Silver bird car to the hotel. Our room was spacious and lovely. We took full advantage of the club lounge for evening drinks, and like dinner. Breakfast, we ate in the main dining room on the ground floor. An amazing array of totally delicious food.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Muhammad

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with great service and hospitality
Stayed 2 nights in Mar 2025