Mandarin Oriental, Jakarta

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Premium bedding, down comforters, pillowtop beds, minibar
Bar (on property)
Premium bedding, down comforters, pillowtop beds, minibar
Interior entrance
Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan MH Thamrin, Jakarta, Jakarta, 10310
  • Place, Bundaran HI
    ‪2 min walk‬
  • Place, Grand Indonesia
    ‪2 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪13 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Oriental Suite, Suite, 1 King Bed

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Mandarin, Suite, 1 King Bed

  • City view
  • 2153 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Club Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Twin Beds (Urban, Monument View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Urban, Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Monument View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed (Monument View)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Room, Connecting Rooms (Monument View)

  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Family Suite, 2 Bedrooms

  • City view
  • 1195 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Family Room, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • City view
  • 1012 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Twin Room (Monument View)

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Jakarta

Located in Central Jakarta, Mandarin Oriental, Jakarta is within a 5-minute walk of Grand Indonesia and within 15 minutes of other popular attractions like Thamrin City Shopping Mall. This 272-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Bundaran HI - 2 min walk - 0.1 miles
  • Grand Indonesia - 2 min walk - 0.1 miles
  • Golden Triangle - 6 min walk - 0.4 miles
  • Plaza Indonesia - 6 min walk - 0.4 miles
  • Thamrin City Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Dukuh Atas MRT Station - 7 min walk
  • Jakarta Sudirman Station - 9 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 49 min drive

Restaurants

  • ‪Paulaner Bräuhaus - ‬4 min walk
  • ‪Hai Di Lao - ‬5 min walk
  • ‪SOCIAL HOUSE - ‬5 min walk
  • ‪Cinnamon - ‬1 min walk
  • ‪Nomz Kitchen & Pastry - ‬5 min walk

About this property

Mandarin Oriental, Jakarta

At Mandarin Oriental, Jakarta, guests enjoy a full-service spa, a nightclub, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 79 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and free newspapers are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cinnamon
  • Li Feng
  • Lyon
  • MO Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Children's dinnerware
  • High chair
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Handrails in stairways (59 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Magnifying mirror
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.37 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 79 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.37 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 8120104872475, 55110

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Jakarta Mandarin Oriental
Mandarin Oriental Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental Jakarta Hotel
Mandarin Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Oriental Jakarta
Mandarin Oriental, Jakarta Hotel
Mandarin Oriental, Jakarta Jakarta
Mandarin Oriental, Jakarta Hotel Jakarta

Frequently asked questions

Are free cancellation options available at Mandarin Oriental, Jakarta?

Mandarin Oriental, Jakarta offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Mandarin Oriental, Jakarta?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Jakarta on May 25, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Mandarin Oriental, Jakarta?

This hotel is situated in Central Jakarta within a 10-minute walk of Bundaran HI and Grand Indonesia. You'll also find Thamrin City Shopping Mall and Gelora Bung Karno Stadium within a short drive.

Is there parking available at Mandarin Oriental, Jakarta?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at Mandarin Oriental, Jakarta?

There is a full-service spa available for guests to enjoy and services include hot stone massages and aromatherapy.

Does Mandarin Oriental, Jakarta have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and champagne service at this hotel.

Does Mandarin Oriental, Jakarta include a casino?

No, Mandarin Oriental, Jakarta doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental, Jakarta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Mandarin Oriental, Jakarta good for couples?

There are many amenities for couples at this hotel, including champagne service and in-room massages as well as 2 restaurants.

Are there hot tubs at Mandarin Oriental, Jakarta?

No, but guests can enjoy a steam room at this hotel.

Does Mandarin Oriental, Jakarta feature a restaurant that includes a breakfast menu?

Yes, Mandarin Oriental, Jakarta has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Mandarin Oriental, Jakarta allow pets to stay for free?

No, pets and service animals aren't allowed at Mandarin Oriental, Jakarta.

Are there connecting rooms at Mandarin Oriental, Jakarta?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mandarin Oriental, Jakarta?

The closest major airport to Mandarin Oriental, Jakarta is Halim Perdanakusuma Intl. Airport (HLP), which is 8.5 mi away (33 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 20.5 mi away (49-minute drive).

Are there rooms with balconies at Mandarin Oriental, Jakarta?

No, there aren't any guestrooms at Mandarin Oriental, Jakarta that offer a balcony.

Mandarin Oriental, Jakarta Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 529 out of 636 reviews
Rating 8 - Good. 67 out of 636 reviews
Rating 6 - Okay. 23 out of 636 reviews
Rating 4 - Poor. 8 out of 636 reviews
Rating 2 - Terrible. 9 out of 636 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hilal, Maple Ridge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an absolutely phenomenal stay at Mandarin Oriental, Jakarta. From the moment we arrived, everything exceeded our expectations. A very special thank you to Indah at the Club Lounge — she is truly a gem. Courteous, professional, warm, and incredibly knowledgeable about the surrounding area, her recommendations helped us discover some fantastic spots around Jakarta. She genuinely elevated our experience. Katika, also at the Club Lounge, was equally impressive — attentive, proactive, and always one step ahead. Both of them represent the hotel beautifully. The birthday surprises were unforgettable. The room service team (three wonderful ladies whose names we unfortunately didn’t catch) surprised me with a cake and sang — it truly made my day. Just when I thought that was it, Indah and Katika surprised me again during evening cocktails with a beautifully presented dish from the Chinese restaurant along with a thoughtful card. Absolutely first class. Housekeeping was excellent, the front desk team was welcoming and efficient, and the buffet was outstanding — especially appreciated the chef personally coming by to check on guests. That level of care says everything. We’ve stayed at several Mandarin Oriental properties around the world — they’re always excellent — but Jakarta truly went above and beyond. Professional, polished, detail-oriented, and genuinely warm. We will absolutely return and will highly recommend this hotel to anyone visiting Jakarta.
View from the club lounge
Stayed 4 nights in Feb 2026

10/10 Excellent

Ya Wei, Singapore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff is kind, efficient, and helpful with superior courtesy. Room is clean with high quality amenities. It was a pleasant stay.
Stayed 3 nights in Feb 2026

10/10 Excellent

JEONGSOO

Stayed 4 nights in Jan 2026

10/10 Excellent

Harjeet

Stayed 4 nights in Jan 2026

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good service good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Dempsey

Stayed 6 nights in Jan 2026

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, amenities
the moment I stepped into the Mandarin Oriental Jakarta, I knew I was in for something special. The service was impeccable, with staff members who went above and beyond to ensure every aspect of my stay was perfect. The warmth and attentiveness of the team made me feel truly valued, and I couldn’t have asked for a more welcoming environment. The room itself was a sanctuary of comfort and elegance, with stunning views of the city skyline. The bed was incredibly comfortable, and the attention to detail in the design was evident in every corner. I especially appreciated the modern amenities that blended seamlessly with the classic, refined decor. Dining at the hotel was an absolute highlight. The selection of restaurants offered a variety of delicious cuisines, each crafted with such care and skill. Whether enjoying a leisurely breakfast or a gourmet dinner, every meal was a memorable experience. The hotel’s location is also ideal—central, yet peaceful, offering easy access to Jakarta's best attractions and shopping spots. The facilities, including the spa and fitness center, were top-notch and offered a wonderful way to unwind after a busy day. Overall, my stay at Mandarin Oriental Jakarta was flawless. It truly represents the gold standard in luxury hospitality, and I can’t wait to return. Highly recommend!
Stayed 3 nights in Jan 2026

10/10 Excellent

Han-Yi

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent staff, professional and amiable.
Stayed 1 night in Jan 2026

10/10 Excellent

Kiswatin, Mclean

Stayed 1 night in Jan 2026

10/10 Excellent

Ambreen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is gorgeous and centrally located. We were greeted warmly by Fauzan who was professional and friendly and made us feel welcome. The breakfast is one of the best there is! I highly recommend it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarwar

Stayed 3 nights in Jan 2026

10/10 Excellent

VICTORIA

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and spotless. The notes that housekeeping left for me were a surprisingdelight. All the staff were incredibly helpful, the breakfast options were varied and delicious and the gym equipment was great. I wish I'd been able to stay for longer.
Stayed 2 nights in Dec 2025

8/10 Good

Lionel

Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and location!

Outstanding customer service. From the moment you arrive you experience VIP levels of service (even if you’re not!) The number of staff members who called me by name was impressive! Upgraded room was very appreciated. Neha one of the concierges was super helpful and was more than helpful and accommodating. My brother and I especially appreciated the farewell card she left for us. We will surely stay at the Mandarin again the next time we are in Jakarta.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandon

Stayed 3 nights in Dec 2025

10/10 Excellent

Nina

10/10 Excellent

Zouhair

Liked: Cleanliness, staff & service, amenities
Excellent séjour au Mandarin Oriental Jakarta Nous avons passé trois très belles journées au Mandarin Oriental Jakarta en famille. Le personnel a été particulièrement à l’écoute et très professionnel. Après notre première nuit, l’équipe a immédiatement pris en compte notre demande de changement de chambre, ce que nous avons énormément apprécié. Nous avons également eu la chance de bénéficier d’un upgrade en suite junior, ce qui a rendu notre séjour encore plus confortable. De manière générale, la qualité du service est remarquable : attentionné, efficace et toujours avec le souci du détail. Un hôtel que je recommande sans hésitation pour son sens du service et l’expérience client.
Stayed 3 nights in Dec 2025

4/10 Poor

Taejin

Stayed 4 nights in Dec 2025

10/10 Excellent

Jaeho

Liked: Cleanliness, staff & service, amenities
yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities
Overall experience was awesome, I felt like home all my time in the hotel. Special words and support during my stay to Xavier, Dinda, Evelyn, Ika and Epi.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Boris

Stayed 2 nights in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Loved our stay! We booked into a club room and took advantage of the free airport meet and greet and Silver bird car to the hotel. Our room was spacious and lovely. We took full advantage of the club lounge for evening drinks, and like dinner. Breakfast, we ate in the main dining room on the ground floor. An amazing array of totally delicious food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Len

Stayed 3 nights in Nov 2025

10/10 Excellent

Nina Maudinia Herangi

Liked: Staff & service, property conditions & facilities
The Mandarin Oriental is well appointed in every aspect. Location to amenities, professional and friendly staff; personalised attention from arrival at the airport; check in at hotel to the time of departure - personal attention was not just for me but also to my family and friends.
Stayed 15 nights in Oct 2025