Grand Hyatt Jakarta

5.0 star property
Luxury hotel with 5 restaurants connected to a shopping center in Jakarta

Choose dates to view prices

Photo gallery for Grand Hyatt Jakarta

Exterior
Lobby
Lobby
Interior
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Parking included
  • Room service

Explore the area

Map
Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350
  • Bundaran HI
    ‪2 min walk‬
  • Grand Indonesia
    ‪2 min walk‬
  • Thamrin City Shopping Mall
    ‪8 min walk‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪23 min drive‬

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Room options

Room, 2 Twin Beds (Club Access)

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds

Premier Suite

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Bundaran View)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds (Bundaran View)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Family Room, City View (1 King Bed)

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room (1 King Bed, with Bundaran View)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Suite (Bundaran View)

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed

Grand Suite, City View

  • 807 sq ft
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed (Club Access, Bundaran View)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, City View (Capital)

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed

Suite (Capital, Bundaran View)

  • 1076 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Twin Beds (Club Access, Bundaran View)

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed (Club Access)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

8.4 out of 10
Very good
(7 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

1 King Bed With Bundaran View

  • Sleeps 2
  • 1 King Bed

Premier Suite

  • Sleeps 2
  • 1 King Bed

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

1 King Bed With Club Access

  • Sleeps 2
  • 1 King Bed

Family King Room With Bundaran View

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Capital Suite Bundaran View Non Smoking

  • Sleeps 2
  • 1 King Bed

2 Twin Beds With Club Access

  • Sleeps 2
  • 2 Twin Beds

Grand Suite

  • Sleeps 2
  • 1 King Bed

Family King Room With City View Non Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe King Room with Bundaran View Smoke-Free

  • Sleeps 2
  • 1 King Bed

2 Twin Beds With Bundaran View

  • Sleeps 2
  • 2 Twin Beds

Capital Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

2 Twin Beds With City View

  • Sleeps 3
  • 2 Twin Beds

1 King Bed With City View

  • Sleeps 3
  • 1 King Bed

1 King Bed With Club Access And Bundaran View

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Grand Suite Bundaran View Non Smoking

  • Sleeps 2
  • 1 King Bed

Grand Twin Room With Bundaran View Non Smoking

  • Sleeps 2
  • 2 Twin Beds

2 Twin Beds With Club Access And Bundaran View

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Jakarta

Located in Central Jakarta, Grand Hyatt Jakarta is within a 5-minute walk of Grand Indonesia and within 15 minutes of other popular attractions like Thamrin City Shopping Mall. This 5-star hotel has 424 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Jakarta and also close to Gelora Bung Karno Stadium and Central Park Mall.

What's nearby

  • Plaza Indonesia - 1 min walk - 0.0 miles
  • Bundaran HI - 2 min walk - 0.1 miles
  • Grand Indonesia - 2 min walk - 0.1 miles
  • Thamrin City Shopping Mall - 8 min walk - 0.5 miles
  • Sarinah Mall - 9 min walk - 0.5 miles

Getting around

  • Bundaran HI MRT Station - 3 min walk
  • Jakarta Sudirman Station - 14 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Sana Sini - ‬2 min walk
  • ‪Tous les Jours - ‬1 min walk
  • ‪Grand Cafe - ‬2 min walk
  • ‪The Back Room - ‬1 min walk
  • ‪Makaron - ‬3 min walk

About this property

Grand Hyatt Jakarta

Luxury hotel with 5 restaurants connected to a shopping center in Jakarta
Grand Hyatt Jakarta features an outdoor pool, a children's pool, and a gym. Onsite parking is available, both free self and paid valet parking (USD 15 per day)—also useful is an airport shuttle (available 24 hours) for USD 590000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
45-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Secured, covered valet parking on site (USD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 31.76 per person
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • C's Steak And Seafood
  • Fountain Lounge
  • Grand Cafe
  • Poolside restaurant
  • Sumire

Things to do

  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 7,556 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 45-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 31.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 31.76 per person
  • Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: USD 15 per day
  • Rollaway bed fee: USD 31.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Property is also known as

Grand Hyatt Jakarta
Grand Hyatt Jakarta Hotel
Jakarta Grand Hyatt
Grand Hyatt Jakarta Hotel Jakarta
Hyatt Jakarta
Jakarta Hyatt
Grand Hyatt Jakarta Hotel
Grand Hyatt Jakarta Jakarta
Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

Is a free cancellation option available at Grand Hyatt Jakarta?

Grand Hyatt Jakarta offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hyatt Jakarta?

As of Jul 14, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Jakarta on Jul 19, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Grand Hyatt Jakarta?

This hotel is situated in Central Jakarta within a 10-minute walk of Grand Indonesia and Thamrin City Shopping Mall. You'll also find Kota Kasablanka Mall and Gelora Bung Karno Stadium within a short drive.

Is there parking available at Grand Hyatt Jakarta?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 15 per day. Accessible parking, electric car charging, and bicycle parking are also available.

Does Grand Hyatt Jakarta feature a casino on the premises?

No, Grand Hyatt Jakarta doesn't have a casino.

Will I find an indoor pool at Grand Hyatt Jakarta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Hyatt Jakarta a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and premium bedding.

Does Grand Hyatt Jakarta have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Grand Hyatt Jakarta have a restaurant with a breakfast menu?

Yes, Grand Hyatt Jakarta has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Grand Hyatt Jakarta allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Hyatt Jakarta.

Does Grand Hyatt Jakarta have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Hyatt Jakarta?

The closest major airport to Grand Hyatt Jakarta is Halim Perdanakusuma Intl. Airport (HLP), which is 8.4 mi away (26 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 20.7 mi away (44-minute drive).

Are there rooms with balconies that I can book at Grand Hyatt Jakarta?

No, at Grand Hyatt Jakarta, there aren't any guestrooms that list a balcony.

Does Grand Hyatt Jakarta offer wedding services?

There are wedding services available at Grand Hyatt Jakarta if that's in your vacation plans.

Grand Hyatt Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 417 reviews
Rating 8 - Good. 95 out of 417 reviews
Rating 6 - Okay. 27 out of 417 reviews
Rating 4 - Poor. 7 out of 417 reviews
Rating 2 - Terrible. 8 out of 417 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is outdated
Stayed 5 nights in Jun 2025

10/10 Excellent

eric

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Giorgio, lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!
Stayed 2 nights in Mar 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

muhamad faizal

Liked: Cleanliness, staff & service, property conditions & facilities
Good attitude
Stayed 4 nights in Feb 2025

10/10 Excellent

Chikako

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Tati, Hanavor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & breakfast was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

moulayll

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed.
Stayed 4 nights in Dec 2024

10/10 Excellent

kitajima

Stayed 2 nights in Dec 2024

10/10 Excellent

Halik

Stayed 2 nights in Nov 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a very lovely hotel. Only thing to be improved was the breakfast but this is being picky. It’s a lovely place.
Stayed 1 night in Nov 2024

10/10 Excellent

Wilhelmus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , spacious room , fantastic food area
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Douglas Alex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ridwaan, Rivervale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

SHeena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 3 nights in Jun 2024

10/10 Excellent

Cheer

Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor First Impression but Improved

Check in was stated to be 3pm, we arrived a little after but our room wasn’t ready until 3:45pm. Also upon arrival the full benefits of our Grand Club access were not explained, including breakfast arrangements Throughout the afternoon we found the team to be very friendly but lacking the attention to efficiency and detail one expects of 4* hotel. Things reached a head when we were nearly seated at the wrong table for dinner in their C’s Steakhouse. Fortunately we spoke to the Director of F&B who was very understanding regarding all our concerns since checking in. Then everything improved Throughout dinner both the service and food were great and the following day it was obvious our complaint had been related to The Grand Club team. Service was then swift and attentive culminating in receiving a complimentary chauffeur ride to the airport. While our experience didn’t start well, I really appreciate the team for responding to our concerns and taking action to improve our overall experience As such when travelling though Jakarta again, we will probably revisit the Grand Hyatt.
Stayed 1 night in May 2024

10/10 Excellent

Sandeep

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
excellent location
Stayed 1 night in Mar 2024

10/10 Excellent

liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The room was quite spacious and the service was amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mario

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there for 2 weeks. Besides the mosque singing loudly everyday at 4am, it was an amazing stay starting with the room number which was our anniversary. The service was great as well.
Stayed 13 nights in Feb 2024

6/10 Okay

Chi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bath towel is not clean and old, should replace with new ones
Stayed 3 nights in Feb 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.
Stayed 3 nights in Feb 2024