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Best Western Palestine Inn

2.5 star property

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Photo gallery for Best Western Palestine Inn

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
1601 W Palestine Ave, Palestine, TX, 75801
  • Place, Redlands Hotel
    ‪2 min drive‬
  • Place, University of Texas at Tyler Palestine Campus
    ‪2 min drive‬
  • Place, Palestine Community Theatre
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Single Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (with Single Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Palestine

Best Western Palestine Inn places you within a mile (2 km) of Redlands Hotel and Palestine Community Theatre. This 54-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Redlands Hotel - 2 min drive - 1.2 miles
  • University of Texas at Tyler Palestine Campus - 2 min drive - 1.4 miles
  • Palestine Community Theatre - 2 min drive - 1.4 miles
  • Green Park - 2 min drive - 1.9 miles
  • Texas State Railroad: Palestine Depot - 10 min drive - 6.2 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 53 min drive

Restaurants

  • ‪Jucys Hamburger - ‬2 min drive
  • ‪Pint & Barrel Drafthouse - ‬3 min drive
  • ‪Queen St. Grille - ‬2 min drive
  • ‪Little Mexico - ‬13 min walk
  • ‪Bird's Egg Cafe - ‬1 min walk

About this property

Best Western Palestine Inn

Best Western Palestine Inn features free WiFi in public areas, conference space, and a business center. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, laundry facilities, and a vending machine.
Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Best Western Palestine

Best Western Palestine Inn

Palestine Best Western

Best Palestine Palestine

Best Western Palestine Inn Hotel

Best Western Palestine Inn Palestine

Best Western Palestine Inn Hotel Palestine

Frequently asked questions

What's there to see close to Best Western Palestine Inn?

This hotel is located in Palestine, close to Redlands Hotel, Texas State Railroad: Palestine Depot, and Palestine Community Theatre. You'll also find Davey Dogwood Park and Green Park within a short drive.

How much does it cost to stay at Best Western Palestine Inn?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Best Western Palestine Inn on May 31, 2026 start from $104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Palestine Inn?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Best Western Palestine Inn have a casino on the premises?

No, Best Western Palestine Inn doesn't have a casino.

Will I find an indoor pool at Best Western Palestine Inn?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until October.

Is Best Western Palestine Inn a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and free wired internet as well as a restaurant.

Does Best Western Palestine Inn have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Palestine Inn have a restaurant with a breakfast menu?

Yes, Best Western Palestine Inn serves free full breakfasts each morning from its restaurant.

Will Best Western Palestine Inn allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Palestine Inn for a fee of USD 25 per pet, per night. A deposit of USD 50 per stay is collected.

Does Best Western Palestine Inn have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Can I book a room with a balcony at Best Western Palestine Inn?

No, you won't find guestrooms with balconies at Best Western Palestine Inn.

Best Western Palestine Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 219 out of 553 reviews
Rating 8 - Good. 170 out of 553 reviews
Rating 6 - Okay. 77 out of 553 reviews
Rating 4 - Poor. 34 out of 553 reviews
Rating 2 - Terrible. 53 out of 553 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Brooke

Traveled with family
Disliked: Cleanliness, amenities
Old breadstick behind bed, plugs didn’t work, bathtub looked horrible, so so so dirty. Key card stopped working 3 times for a one night stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Rogelio

Liked: Cleanliness, amenities, property conditions & facilities
Love the breakfast and room
Stayed 1 night in Feb 2026

2/10 Terrible

Josue

Disliked: Cleanliness, amenities, property conditions & facilities
Has bugs in their rooms.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Jan 2026

2/10 Terrible

Armando

Stayed 1 night in Jan 2026

6/10 Okay

monesha

Liked: Staff & service, amenities
You can tell the room had been sprayed for ants. Because it was not clean all the way up and there were even some in the bed. I only had a half a roll of toilet paper and I had tried calling the office and didn’t get an answer. So that turn out to be a disappointment. The bed slept wonderful and the shower was in good condition. Can’t say the same about the sink, water pressure was very low at the sink. Some spider webs were in the room that could have been swept down.
Stayed 1 night in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

6/10 Okay

Richard

Stayed 3 nights in Dec 2025

2/10 Terrible

Shevon

Traveled with family
Disliked: Property conditions & facilities, room comfort
I did not ultimately utilize this accommodation. Although I forfeited the booking fee, the listing did not specify that the rooms were externally accessed. Consequently, I opted for an alternative hotel that better suited my preferences, offering a pleasant ambiance, superior cleanliness, and an excellent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

arnold

Liked: Cleanliness, amenities, property conditions & facilities
The room was generally clean and nice, and it smelled fine, the ONLY teason it did not get 5 stars was a dirty towel on the bathroom floor. It was odd, the rest of the room was very clean though.
Stayed 1 night in Dec 2025

6/10 Okay

Lashunda

Business traveler
Liked: Staff & service, amenities
Room was organized but had bed bugs
Stayed 3 nights in Nov 2025

8/10 Good

Leigh

Liked: Cleanliness, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Jose Luis, Highlands

Stayed 1 night in Nov 2025

8/10 Good

Lisa

Traveled with family
Stayed 2 nights in Nov 2025

6/10 Okay

Marisol

Traveled with family
Liked: Cleanliness
I don’t like to go have breakfast to another place, I was thinking the hotel had the own cafeteria, like I used before on other best western hotels
Stayed 1 night in Nov 2025

6/10 Okay

Victoria

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The sink was leaking and the bathroom was dirty
Stayed 1 night in Oct 2025

4/10 Poor

Bobbie

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room stunk,there was black mold on and in the ac unit, the couch had white stains all over it(iykyk) there was a bathroom towel that had been previously used with hair all over it hanging up behind the door . The coffee maker had a clear cup that had some coffee in it. I went to walmart to buy cleaning supplies and cleaned EVERYTHING IN THAT ROOM. THE FLOOR,TUB, AC UNIT,FRIDGE,TABLES,DOORS ,HANDLES,LAMPS,CHAIRS SHOWER, TOILET,SINK,COUNTER,NIGHT STANDS AND SPRAYED LYSOL ON THE BED AND EVERY INCH OF THAT ROOM/RESTROOM. Definitely over paid way too much for a room that was filthy and disgusting. Id say charge maybe 80.00, but 150?? Is INSANE!
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
All g ood, we'll be back.
Stayed 1 night in Oct 2025

2/10 Terrible

Jeannette

Disliked: Cleanliness, property conditions & facilities, room comfort
I found a bug in the room. The fan in the bathroom didn’t work and the light over the sink did not work.
Stayed 1 night in Sep 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Old, musky room, the walls need to be painted and the tub needs refurbishing.
Stayed 1 night in Sep 2025

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good time

Great and clean
Stayed 1 night in Aug 2025

4/10 Poor

Ronald S

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
PRO: The staff was very friendly. CON: The floor was very dirty and needed to be clean. If you walked on it in sock feed or barefooted the bottom of your feet turned black. The AC never cooled the room off the entire time we were there. Worst of all the bed bugs had infested the room so bad that we could not stay there. We left the Inn about 10:30pm and went to another place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Stayed 1 night in Aug 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was VERY outdated!!! Was nothing like I expected . First room was leaking icebox and window open . Second room was not cooling. Just a terrible stay !!! The pictures I view was absolutely nothing like the actually hotel . Very Disappointed!!
Stayed 1 night in Jul 2025

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