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Hotel Mercator Itzehoe-Klosterforst

4.0 star property
Hotel in Itzehoe with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Mercator Itzehoe-Klosterforst

Interior entrance
Deluxe Room | Private kitchenette
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
Daily buffet breakfast (EUR 10.00 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Laundry
  • Pet friendly

Explore the area

Map
Hanseatenplatz 2, Itzehoe, SH, 25524
  • Klinikum Itzehoe
    ‪4 min drive‬
  • Hagenbeck Zoo
    ‪37 min drive‬
  • Designer Outlet Neumünster
    ‪38 min drive‬
  • Hamburg (HAM)
    ‪45 min drive‬

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Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, blackout drapes, iron/ironing board

Comfort Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Itzehoe

Located 1.8 mi (2.9 km) from Klinikum Itzehoe, Hotel Mercator Itzehoe-Klosterforst is within a 5-minute drive of Aukrug Nature Park. This 4-star hotel has 78 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Klinikum Itzehoe - 4 min drive - 1.6 miles
  • HolstenTherme - 36 min drive - 29.1 miles
  • Hagenbeck Zoo - 37 min drive - 38.4 miles
  • Designer Outlet Neumünster - 38 min drive - 28.0 miles
  • Volksparkstadion - 39 min drive - 38.4 miles

Getting around

  • Itzehoe Station - 2 min drive
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Cappuccino - ‬13 min walk
  • ‪Ristorante La Stalla - ‬10 min walk
  • ‪Viet Cuisine - ‬17 min walk
  • ‪China Restaurant Lee - ‬15 min walk
  • ‪Eis Voß - ‬15 min walk

About this property

Hotel Mercator Itzehoe-Klosterforst

Hotel in Itzehoe with a 24-hour front desk and a restaurant
Hotel Mercator Itzehoe-Klosterforst features free WiFi in public areas, a meeting room, and a terrace. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a vending machine, a banquet hall, and an ATM.
35-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include safes, phones, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Vis-a-vis

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with digital channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 7.50 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10.00 per person
  • Pet fee: EUR 7.50 per pet, per day
  • Service animals are exempt from fees
  • In-room safe fee: EUR 0 per stay
  • Rollaway bed fee: EUR 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Itzehoe Mercure
Klosterforst
Mercure Itzehoe
Mercator Itzehoe-Klosterforst
Mercure Klosterforst Hotel Itzehoe
Mercure Itzehoe Klosterforst Hotel
Mercure Klosterforst Hotel
Mercure Klosterforst
Mercator Itzehoe Klosterforst
Hotel Mercator Itzehoe-Klosterforst Hotel
Hotel Mercator Itzehoe-Klosterforst Itzehoe
Hotel Mercator Itzehoe-Klosterforst Hotel Itzehoe

Frequently asked questions

Is free cancellation available at Hotel Mercator Itzehoe-Klosterforst?

Hotel Mercator Itzehoe-Klosterforst offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Mercator Itzehoe-Klosterforst?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Hotel Mercator Itzehoe-Klosterforst on Jun 4, 2025 start from $155.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Mercator Itzehoe-Klosterforst?

Yes, self parking is offered for free at the hotel.

Does Hotel Mercator Itzehoe-Klosterforst feature a casino at the property?

No, Hotel Mercator Itzehoe-Klosterforst doesn't have a casino.

Is there an indoor pool at Hotel Mercator Itzehoe-Klosterforst?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Mercator Itzehoe-Klosterforst?

Couples staying at this hotel will appreciate amenities like a soaking tub and free Internet access as well as a bar.

Are there hot tubs at Hotel Mercator Itzehoe-Klosterforst?

No, this hotel doesn't have a spa tub.

Does Hotel Mercator Itzehoe-Klosterforst have a restaurant with a breakfast menu?

Yes, Hotel Mercator Itzehoe-Klosterforst serves buffet breakfast for a surcharge each morning at Vis-a-vis.

Does Hotel Mercator Itzehoe-Klosterforst allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Mercator Itzehoe-Klosterforst for a fee of EUR 7.50 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Mercator Itzehoe-Klosterforst?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Mercator Itzehoe-Klosterforst?

The closest major airport to Hotel Mercator Itzehoe-Klosterforst is Hamburg Airport (HAM), which is about 28.5 mi away.

Can I book a room with a balcony at Hotel Mercator Itzehoe-Klosterforst?

No, there aren't any guestrooms with balconies at Hotel Mercator Itzehoe-Klosterforst.

Hotel Mercator Itzehoe-Klosterforst Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 70 out of 194 reviews
Rating 8 - Good. 86 out of 194 reviews
Rating 6 - Okay. 29 out of 194 reviews
Rating 4 - Poor. 7 out of 194 reviews
Rating 2 - Terrible. 2 out of 194 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pål

Awful experience

Arrived early, checked in, parked the car in the basement car park, only to find somebodys clothes and bags in "our" room. Was then told by the receptionist that they had no other room available. We were flabbergasted! They managed to find us a room in a neighbouring hotel, but still... Zero points for this hotel, it's like Faulty Towers!
Stayed 1 night in Jul 2024

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Yasmi O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice clean spacious room. Good service.
Stayed 2 nights in Jun 2023

10/10 Excellent

Johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a comfortable place run by helpful and friendly staff in a convenient location of town. The place offers clean accommodation with adequate space, and all usual amenities. The on site bar and restaurant are nice to have, breakfast is pretty good for the category, and must importantly the staff is friendly and very helpful. They have no gym, but offer free access to a gym and sauna in 3 minute walking distance. I would come back to this place anytime.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in Itzehoe as a base for genealogical research in Schleswig-Holstein. The Mercure was a perfectly acceptable business hotel, ample parking, very nice breakfast and dinner restaurant, friendly and helpful staff. Room was fine, nothing special. Very little to do within walking distance (grocery store next door, at least). All in all it was exactly what we needed for our purposes.
Stayed 3 nights in Jul 2018

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

No towels provided

No towels in the room, had to air dry
Stayed 1 night in Jun 2018

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Very exprnsive hotel. Very clean very comfortable. Front clerk was not so friendly.
Stayed 1 night in Mar 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, modern hotel.

Comfortable hotel about 10 mins walk to town centre. On site parking. Comfortable room with coffee maker and fridge. However, no drawers for clothes, just a small wardrobe. Restaurant staff were excellent. The food was ok.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. We only stayed for one night. The staff and service were excellent.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

reasonable hotel

not a bad place to stay, maybe a 20 min walk into town for restaurants. hotel restaurant was good

10/10 Excellent

Emma Jayne, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Itzehoe

Really enjoyed my stay at the Mercure Hotel in Itzehoe along with the other 4 members of my family. Great breakfast, good wifi, 10 minutes walking from the centre, polite staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Itzehoe

The hotel is conveniently located by a bakery and grocery store. The staff were very helpful and the restaurant and breakfast were excellent. Add in the friendliness of the people of Itzehoe and it makes the hotel a great destination.

10/10 Excellent

GE, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Although we only used this as an overnight stay on a family holiday we found it very good value. Friendly and helpful staff, plenty of parking and great family rooms.

8/10 Good

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I enjoyed staying at your hotel. I would happily recommend it to family and friends. If I had had more time I would have gladly stayed longer. The purpose of my stay was not to sightsee in Itzehoe. So I am not sure how close the hotel to the centre is. The hotel staff was friendly and accommodating at all times.

10/10 Excellent

Bec, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Visit this part of Germany, it it FHA ing! And a lovely hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michalski

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christian

Stayed 1 night in Dec 2024

10/10 Excellent

Heiko

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauber und große Zimmer
Stayed 1 night in Dec 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes Hotel in zentraler Lage

Freundliches Personal, gutes Frühstück, großzügiges Zimmer und kostenloses Parken! Kurz: Alles super, klare Empfehlung.
Stayed 1 night in Oct 2024