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Kawana Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Kawana Hotel

Hot springs
Hot springs
Golf
Property entrance
Cafe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1459 Kawana, Ito, Shizuoka-ken, 414-0044
  • Place, Kawana Hotel Golf Course
    ‪2 min walk‬
  • Place, Izu Highland Stained Glass Museum
    ‪6 min walk‬
  • Place, Kawana Beach
    ‪4 min drive‬
  • Airport, Oshima (OIM)

Room options

View all photos for Ocean View Twin Room - Non-Smoking

Ocean View Twin Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Ocean View Twin Room - Non-Smoking

  • 252 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Garden View Superior Twin Room - Non-Smoking

Garden View Superior Twin Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Garden View Superior Twin Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 441 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Ocean View Superior Twin Room - Non Smoking

Ocean View Superior Twin Room - Non Smoking | Minibar, in-room safe, desk, blackout drapes

Ocean View Superior Twin Room - Non Smoking

  • 441 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Ocean View Executive Twin Room - Non Smoking

Ocean View Executive Twin Room - Non Smoking | Minibar, in-room safe, desk, blackout drapes

Ocean View Executive Twin Room - Non Smoking

  • 441 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Ocean View King Room - Non Smoking

Ocean View King Room - Non Smoking | Minibar, in-room safe, desk, blackout drapes

Ocean View King Room - Non Smoking

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Ocean View Twin Room - Non-Smoking

Corner Ocean View Twin Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Corner Ocean View Twin Room - Non-Smoking

  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Ocean View Superior Quartet - Non Smoking

Ocean View Superior Quartet - Non Smoking | Minibar, in-room safe, desk, blackout drapes

Ocean View Superior Quartet - Non Smoking

  • Sea view
  • 441 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Ocean View Suite - Non-Smoking

Ocean View Suite - Non-Smoking | View from room

Ocean View Suite - Non-Smoking

  • Ocean view
  • 803 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Garden View Superior Twin Room - Smoking

Garden View Superior Twin Room - Smoking | Minibar, in-room safe, desk, blackout drapes

Garden View Superior Twin Room - Smoking

  • Garden view
  • 441 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Garden View Twin Room - Smoking

Minibar, in-room safe, desk, blackout drapes

Garden View Twin Room - Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Building Premier Ocean View Twin Room - Non-Smoking

Main Building Premier Ocean View Twin Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Main Building Premier Ocean View Twin Room - Non-Smoking

  • Sea view
  • 395 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Main Building Deluxe Ocean View Twin Room - Non-Smoking

Main Building Deluxe Ocean View Twin Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Main Building Deluxe Ocean View Twin Room - Non-Smoking

  • Sea view
  • 395 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Main Building Garden View Twin Room - Non-Smoking

Main Building Garden View Twin Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Main Building Garden View Twin Room - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 287 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Main Building Ocean View Triple Room - Non-Smoking

Main Building Ocean View Triple Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Main Building Ocean View Triple Room - Non-Smoking

  • Sea view
  • 613 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Double Bed and 1 Twin Bed

View all photos for Main Building Luxury Ocean View Twin Room - Non-Smoking

Main Building Luxury Ocean View Twin Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Main Building Luxury Ocean View Twin Room - Non-Smoking

  • Partial ocean view
  • 640 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Main Building Japanese-Western Room - Non-Smoking

Main Building Japanese-Western Room - Non-Smoking | Minibar, in-room safe, desk, blackout drapes

Main Building Japanese-Western Room - Non-Smoking

  • 924 sq ft
  • Sleeps 8
  • 2 Large Twin Beds and 6 Twin Futons

View all photos for Ocean View Imperial Suite Room - Non Smoking

Ocean View Imperial Suite Room - Non Smoking | Minibar, in-room safe, desk, blackout drapes

Ocean View Imperial Suite Room - Non Smoking

  • Ocean view
  • 1686 sq ft
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Sofa Beds and 1 Twin Bed

View all photos for Garden View Twin Room - Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Garden View Twin Room - Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean View Superior Quartet Non Smoking

Minibar, in-room safe, desk, blackout drapes

Ocean View Superior Quartet Non Smoking

  • Sleeps 4

View all photos for Garden View Twin Smoking

Minibar, in-room safe, desk, blackout drapes

Garden View Twin Smoking

  • Sleeps 2

View all photos for Garden View Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Garden View Twin Non-Smoking

  • Sleeps 2

View all photos for Ocean View Suite Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Ocean View Suite Non-Smoking

  • Sleeps 4

View all photos for Ocean View King Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Ocean View King Non-Smoking

  • Sleeps 2

View all photos for Garden View Superior Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Garden View Superior Twin Non-Smoking

  • Sleeps 4

View all photos for Ocean View Superior Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Ocean View Superior Twin Non-Smoking

  • Sleeps 3

View all photos for Main Building Japanese Room Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Main Building Japanese Room Non-Smoking

  • Sleeps 6

View all photos for Main Building Ocean View Imperial Suite Non Smoking

Dining | 4 restaurants, breakfast, lunch, dinner served; French cuisine

Main Building Ocean View Imperial Suite Non Smoking

  • Sleeps 6

View all photos for Ocean View Executive Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Ocean View Executive Twin Non-Smoking

  • Sleeps 4

View all photos for Main Building Ocean View Luxury Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Main Building Ocean View Luxury Twin Non-Smoking

  • Sleeps 4

View all photos for Main Building Ocean View Deluxe Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Main Building Ocean View Deluxe Twin Non-Smoking

  • Sleeps 3

View all photos for Ocean View Corner Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Ocean View Corner Twin Non-Smoking

  • Sleeps 3

View all photos for Garden View Superior Twin Smoking

Minibar, in-room safe, desk, blackout drapes

Garden View Superior Twin Smoking

  • Sleeps 4

View all photos for Main Building Garden View Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Main Building Garden View Twin Non-Smoking

  • Sleeps 3

View all photos for Main Building Ocean View Premium Twin Non Smoking

Minibar, in-room safe, desk, blackout drapes

Main Building Ocean View Premium Twin Non Smoking

  • Sleeps 3

View all photos for Ocean View Twin Non-Smoking

Minibar, in-room safe, desk, blackout drapes

Ocean View Twin Non-Smoking

  • Sleeps 2

About the neighborhood

Ito

Kawana Hotel places you next to Kawana Hotel Golf Course and within a 10-minute walk of Izu Highland Stained Glass Museum. This 100-room, 4-star hotel has a golf course, a full-service spa, and 4 restaurants.

What's nearby

  • Kawana Hotel Golf Course - 2 min walk - 0.1 miles
  • Izu Highland Stained Glass Museum - 6 min walk - 0.4 miles
  • Kawana Beach - 4 min drive - 1.1 miles
  • Izu Cactus Park - 14 min drive - 3.9 miles
  • Jogasaki Coast - 14 min drive - 3.6 miles

Getting around

  • Ito Station - 18 min drive

Restaurants

  • ‪マクドナルド - ‬6 min drive
  • ‪ケンタッキーフライドチキン - ‬8 min drive
  • ‪吉田家 - ‬6 min drive
  • ‪川奈殿山 砂場 - ‬7 min drive
  • ‪海女の小屋海上亭 - ‬5 min drive

About this property

Kawana Hotel

Guests of Kawana Hotel have access to a golf course, a full-service spa, and a children's pool. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 37-inch flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, minibars, and coffee makers are also available.
Guests can play rounds at the 36-hole golf course. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Property amenity
Laforet Ito Onsen Yunoniwa
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 602 reviews
$142 nightly
The price is $161
Apr 19 - Apr 20
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 5,750 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grill
  • Japanese Restaurant
  • Main Bar
  • Sun Parlor Lounge

Things to do

  • 36-hole golf course
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In a national park
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot/mineral springs
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with digital channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 5750 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from August to August.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Kawana
Kawana Hotel
Kawana Hotel Ito
Kawana Ito
Kawana Hotel Ito
Kawana Hotel Hotel
Kawana Hotel Hotel Ito

Frequently asked questions

Is free cancellation available at Kawana Hotel?

Kawana Hotel provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Kawana Hotel?

As of Apr 16, 2026, prices found for a 1-night stay for 2 adults at Kawana Hotel on Apr 19, 2026 start from $254, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kawana Hotel?

This hotel in Ito is within a 10-minute walk of Kawana Hotel Golf Course and Izu Highland Stained Glass Museum. You'll also find Fuji-Hakone-Izu National Park and Izu Granpal Park within a short drive.

Will I be able to park at Kawana Hotel?

Yes, self parking is offered for free at the hotel.

Is a spa located at Kawana Hotel?

There is a full-service spa available for guests to enjoy and services include hot springs, aromatherapy, and massages.

Does Kawana Hotel have a casino at the property?

No, Kawana Hotel doesn't have a casino.

Is there an indoor pool at Kawana Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 7:00 PM and the seasonal pool is normally open from August until August.

What do couples enjoy most about Kawana Hotel?

This waterfront hotel offers plenty of amenities for couples including an ocean-view restaurant, hot/mineral springs, and a bar/lounge.

Are there hot tubs at Kawana Hotel?

No, but this hotel does have hot/mineral springs.

Does Kawana Hotel feature a restaurant that includes a breakfast menu?

Yes, Kawana Hotel has 4 restaurants, and serves a full breakfast each morning for a surcharge.

Will Kawana Hotel allow pets to stay for free?

No, pets aren't allowed at Kawana Hotel though service animals are welcome.

Are there connecting rooms at Kawana Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Kawana Hotel?

The closest major airport to Kawana Hotel is Oshima Airport (OIM), which is about 16.7 mi away.

Can I book a room with a balcony at Kawana Hotel?

No, there aren't any guestrooms with balconies at Kawana Hotel.

Kawana Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 92 reviews
Rating 8 - Good. 22 out of 92 reviews
Rating 6 - Okay. 5 out of 92 reviews
Rating 4 - Poor. 4 out of 92 reviews
Rating 2 - Terrible. 4 out of 92 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Joohan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brisa Marina was great. Old but loved the historic atmosphere in Kawana hotel. Scenery of Fuji course is wonderful.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jian Tian

Stayed 1 night in Oct 2025

8/10 Good

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a unique old building. Could use some updating. Food was expensive but not worth the price, not much else available nearby. Had to pay for beds or tables at the pool.
Stayed 4 nights in Aug 2025

10/10 Excellent

Colby

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Stayed 2 nights in Apr 2025

4/10 Poor

AYAKO

Traveled with family
Disliked: Staff & service
The front stuff was horrible…
Stayed 1 night in Jul 2024

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Giuseppe Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, well maintained, well organized, exceptional service. Very traditional facility, oozing its golf heritage. Dining options are upscale. Ito city is a short can ride for small casual dining - sushi, sashimi, fish for reasonable price. The courses are beautiful and well deserving of the reputation.
Stayed 3 nights in Jul 2023

6/10 Okay

Robert, Sacramento

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Golf course is great. Hotel is like an old haunted house. Old room that was last updated in the 60’s. All resort amenities were old and some were non functional. Weeds and grass was growing over everything. You had to march through the weeds to get to the three swimming pools that were not working and had no pool furniture. Very strange “resort” by American standards. Dinner service was very good but you had to walk through an old dying building to get to it.
Stayed 2 nights in May 2023

10/10 Excellent

wayne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, incredible service, and loved the private onsen. Highly recommend! The only area for improvement would be if the spa could open earlier. It’s a shame it doesn’t open until 4pm and I was stuck for something to do while my other half played golf!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic Ibsen in a beautiful setting. Excellent service. Two outstanding golf courses. East train ride from Tokyo.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

2/10 Terrible

Judith

Disliked: Staff & service, property conditions & facilities, room comfort
Two hours before our arrival we received an email telling us that the hotel was closed because of no water. They placed us in a very basic hotel and great difficulty getting to the go,f course at a Kawana the next day.
Stayed 1 night in Sep 2019

10/10 Excellent

Jerry, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities

2 night at the Kawana Hotel

It was a nice stay at the Kawana hotel. We wished there were more dinning options around the hotel that did not require taxi service but we enjoyed our excursions to ito. The rooms were well appointed but air conditioning left more to desired not enough cold air. All in all it was a wonderful stay and we would definitely return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tsutomu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
客室はとても清潔でした。スタッフの方々のご対応は完璧でした。素晴らしいサービスです。
屋上からの展望
ロビー
正月飾り
�正月飾り
Stayed 1 night in Dec 2025

10/10 Excellent

MARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

HARUKA

Stayed 1 night in Nov 2025

10/10 Excellent

katsuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです。
Stayed 2 nights in Oct 2025

10/10 Excellent

Kozan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回の滞在では嬉しいことにお部屋をアップグレードしていただき、オーシャンビューの広々とした客室に宿泊できました。窓一面に広がる海の景色はまさに絶景で、時間を忘れて眺めていられるほど。今までガーデンビューだったので、カテゴリー違いを感じることができた。次回からはオーシャンビューに泊まろうと思う。 特に印象的だったのはスタッフの対応。以前よりも全体的にサービスレベルが大幅に向上しており、フロントからレストラン、そして清掃スタッフに至るまで、皆さんの丁寧で温かみのある接客に心が和みました。清掃スタッフの方の細やかな気配りも素晴らしかったです。 ホテル自体は歴史を感じさせる古さも残っていますが、それが逆に“味”となり、川奈ホテルならではのクラシカルな魅力を引き立てています。新しさや豪華さだけでは味わえない、特別な時間と贅沢な時間を過ごせるホテルだと改めて感じました。 総じて、景色・サービス・雰囲気のすべてが揃った滞在で、またぜひ再訪したいと思います。
Stayed 2 nights in Aug 2025

10/10 Excellent

yasuaki

Liked: Cleanliness, staff & service, property conditions & facilities
過ごしやすく、快適でした
Stayed 1 night in Aug 2025

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