View all photos for Family Apartment, 1 Bedroom, Balcony
Family Apartment, 1 Bedroom, Balcony
Mountain view
430 sq ft
1 bedroom
Sleeps 4
4 Twin Beds
Free WiFi
View all photos for Comfort Apartment, 1 Bedroom
Comfort Apartment, 1 Bedroom
430 sq ft
1 bedroom
Sleeps 6
4 Twin Beds and 1 Twin Bunk Bed
Free WiFi
View all photos for Classic Studio, Balcony
Classic Studio, Balcony
236 sq ft
Sleeps 3
3 Twin Beds
Free WiFi
View all photos for Economy Studio
Economy Studio
215 sq ft
Sleeps 3
2 Twin Beds
Free WiFi
View all photos for Economy Studio Suite
Economy Studio Suite
280 sq ft
Sleeps 4
2 Twin Beds and 1 Twin Bunk Bed
Free WiFi
View all photos for Basic Studio, Balcony
Basic Studio, Balcony
215 sq ft
Sleeps 2
2 Twin Beds
Free WiFi
View all photos for Family Studio, Balcony
Family Studio, Balcony
Mountain view
279 sq ft
Sleeps 4
1 Twin Bunk Bed and 2 Twin Beds
Free WiFi
About the neighborhood
Isola
SOWELL RÉSIDENCES New Chastillon places you next to Isola 2000 and Front de Neige Ski Lift. This 4-star residence has 75 guestrooms and offers conveniences like a bar/lounge, ski-in/ski-out access, and an indoor pool.
Guests staying at SOWELL RÉSIDENCES New Chastillon enjoy access to ski-in/ski-out access, an indoor pool, and a sauna. If you plan to drive, free offsite parking is available. The front desk has multilingual staff that can help with luggage storage and securing valuables. Other amenities at this ski residence include free WiFi in public areas and a fireplace in the lobby.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Other standard amenities include kitchenettes, refrigerators, and microwaves. Housekeeping is not available.
Recreational amenities at the residence include ski-in/ski-out access, an indoor pool, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 18 for adults and EUR 12 for children
A bar/lounge
Bathroom
Bathtub
Hair dryer
Towels provided
Living spaces
Fireplace in lobby
Entertainment
Flat-screen TV with cable/satellite channels
Comfort
Heating
Pets
Pet friendly
Welcoming cats and dogs only
One pet total
Fee: EUR 10 per pet per night
Service animals exempt from fees
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Limited-hour front desk
Luggage storage
Multilingual staff
No housekeeping service
Safe
Safe at front desk
Location highlights
In a regional park
In the mountains
Things to do
Downhill skiing
Hiking/biking trails
Ski storage
Ski-in/ski-out access
Snow sports gear
Snowboarding
Bicycle rentals nearby
Hiking/biking trails nearby
Rafting nearby
Sledding nearby
Snowmobiling nearby
Snowshoeing nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
1 building
3 floors
75 units
Policies
Check-in
Check-in start time: 5 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 40
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 AM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 15 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed during the autumn season.
Access methods
Front desk (limited hours)
Pets
This property welcomes pets for EUR 10 per pet, per night
Dogs and cats only
1 total pets
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation
Service animals exempt from fees
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
Deposit: EUR 300 per stay
A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.
These are all of the charges provided to us by the property.
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 40 (subject to availability)
Late check-out fee: EUR 40 (subject to availability)
Facilities fee: EUR 10 per person, per night and includes use of: sauna
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Check-in: 5 PM
Check-out: 10 AM
Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
The property is professionally cleaned.
Additional information about polices, regulations, and more:
Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
No rollaway or extra beds are available.
Property is also known as
Chastillon
New Chastillon
New Chastillon Aparthotel
New Chastillon Aparthotel Isola
New Chastillon Isola
New Chastillon House Isola
New Chastillon House
Le New Chastillon
Sowell Residences Chastillon
SOWELL RÉSIDENCES New Chastillon Isola
Résidence Soleil Vacances New Chastillon
SOWELL RÉSIDENCES New Chastillon Residence
SOWELL RÉSIDENCES New Chastillon Residence Isola
Frequently asked questions
Are free cancellation options available at SOWELL RÉSIDENCES New Chastillon?
SOWELL RÉSIDENCES New Chastillon offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.
How much does it cost to stay at SOWELL RÉSIDENCES New Chastillon?
As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at SOWELL RÉSIDENCES New Chastillon on Jul 18, 2026 start from $58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do within easy reach of SOWELL RÉSIDENCES New Chastillon?
This residence is located in Isola, just steps from Isola 2000 and Front de Neige Ski Lift, and within a short walk of Isoliane Adventure Park. You'll also find Belvedere and Chastillon less than a mile away.
Is there parking available at SOWELL RÉSIDENCES New Chastillon?
No, there isn't parking at the residence but you'll find free parking.
Does SOWELL RÉSIDENCES New Chastillon have a casino on the premises?
No, SOWELL RÉSIDENCES New Chastillon doesn't have a casino.
Is there an indoor pool at SOWELL RÉSIDENCES New Chastillon?
Yes, this residence has an indoor pool.
What will couples enjoy most about a stay at SOWELL RÉSIDENCES New Chastillon?
There are plenty of amenities for couples at this residence, including an indoor pool, a bar/lounge, and ski-in/ski-out access.
Are there hot tubs at SOWELL RÉSIDENCES New Chastillon?
No, but guests can enjoy a sauna at this residence.
Does SOWELL RÉSIDENCES New Chastillon have a restaurant with a breakfast menu?
SOWELL RÉSIDENCES New Chastillon offers buffet breakfast each morning for a surcharge though there is no restaurant.
Does SOWELL RÉSIDENCES New Chastillon allow pets to stay free of charge?
Although they can't stay for free, cats and dogs are welcome at SOWELL RÉSIDENCES New Chastillon for a fee of EUR 10 per pet, per night.
Are there connecting rooms at SOWELL RÉSIDENCES New Chastillon?
No, this residence doesn't feature connecting guestrooms.
Are there rooms with balconies at SOWELL RÉSIDENCES New Chastillon?
Yes, some accommodations at SOWELL RÉSIDENCES New Chastillon offer a balcony and may feature mountain views.
SOWELL RÉSIDENCES New Chastillon Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 49 out of 219 reviews
10 - Excellent
49
Rating 8 - Good. 85 out of 219 reviews
8 - Good
85
Rating 6 - Okay. 42 out of 219 reviews
6 - Okay
42
Rating 4 - Poor. 26 out of 219 reviews
4 - Poor
26
Rating 2 - Terrible. 17 out of 219 reviews
2 - Terrible
17
7.4/10
Cleanliness
7.0/10
Staff & service
7.8/10
Amenities
7.2/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Katheryne
Jan 8, 2026
Liked: Cleanliness, amenities, communication
Friendly staff
Clean room
Great location
Pool & sauna availability
Katheryne
Stayed 6 nights in Dec 2025
Verified
10/10 Excellent
Ann
Jan 26, 2026
Liked: Cleanliness, amenities, communication
Very nice room and services
Ann
Stayed 1 night in Jan 2026
Verified
8/10 Good
Michael
Jan 30, 2026
Liked: Cleanliness, amenities, communication
Very clean and well kept
Michael
Stayed 4 nights in Jan 2026
Verified
6/10 Okay
Martin Alejandro
Dec 24, 2025
Liked: Cleanliness
Check-in and check-out timing.
Martin Alejandro
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Janet
Jul 23, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It's a ski lodge in the Alps. Gorgeous surroundings. The room had a living area, small kitchen, and bedroom.
Janet
Stayed 4 nights in Jul 2024
Verified
4/10 Poor
Martin Alejandro
Feb 28, 2026
Not cleaning the room on the whole week, not extra towels. Just not as expected according the price
Martin Alejandro
Stayed 5 nights in Feb 2026
Verified
4/10 Poor
ron
Jul 23, 2024
Disliked: Communication
We booked a stay for July 19th 2024. We were going to stay one night after watching the Tour de France on Isola 2000. We left early in the morning with a Eta of 11am. They closed the road at 10am 9 miles from the hotel. The tour was going to finish around 5pm. We had to turn around. It was crazy traffic. We contacted the Sowell via email through expedia and the email they sent us. It was a special situation and we would like a refund. They never answered both emails. Very disappointed..
La chambre et la situation pres du départ du ski étaient bien
Marco
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Ellen
Jul 12, 2025
Liked: Cleanliness, room comfort, communication
Bra lägenhet med väldigt bra läge.
Ellen
Stayed 2 nights in Jul 2025
Verified
6/10 Okay
David
Feb 24, 2025
Liked: Cleanliness, communication
Disliked: Room comfort
Literie très inconfortable et bruit de couloir important car la chambre est très mal insonorisé
David
Stayed 1 night in Feb 2025
Verified
4/10 Poor
Florence
Sep 1, 2024
Liked: Cleanliness
Disliked: Amenities, communication
Une expérience unique mais plutôt négative. A l’arrivée dans la chambre d’hôtel, les lits ne sont pas fait (car ils fonctionnent comme ça). Sauf que c’est indiqué nulle part sur l’app.
Ensuite le jour du départ, il faut défaire tous les lits et mettre le linge avec les serviettes dans la baignoire.
Sans oublier qu’on doit aussi nettoyer la petit cuisine et sortir la poubelle.
Bref aucun rapport avec un hôtel mais plutôt and BnB.
Toutes les chambres donnent sur l’espace du petit déjeuner. Réveil obligatoire avec le bruits (surtout les enfants en bas âge qui sont mal éduqués, et il y en a).
En dehors de ça, pour les points positifs :
super petit déjeuner
Très bon rapport qualité prix hors saison
Florence
Stayed 2 nights in Aug 2024
Verified
8/10 Good
David
Jan 5, 2024
Liked: Cleanliness, communication
Un peu déçu par l'hotel
L'hôtel est idéalement situé, le personnel attentif.
Par contre la salle de restauration au centre des espaces de nuit est à mon avis une idée saugrenue. Cela génère un bruit de fond aux horaires des repas qui remonte dans les chambres ! De plus les aller et venues incessants dans les coursives n'est certainement pas très hygiénique pour les plateaux du petits-dejeuners situé à disposition en bas.
Nota bene : le coût était exhorbitant pour un soit-disant 4*
David
Stayed 1 night in Dec 2023
Verified
4/10 Poor
Sylvain
Aug 21, 2023
Liked: Cleanliness
Disliked: Room comfort
Des points à améliorer
Personnel très aimable et compétent.
Petite surprise à l’arrivée: le supplément de 10 euros pour mon chien.
Les chambres sont très mal isolées, on entend les voisins parler, les portes qui claquent…
Le balcon n’était pas aménagé (aspect beton et pas de chaises pour s’asseoir) c’est dommage sachant que ces chambres sont plus chères.
Les horaires de checkin et checkout ne sont pas très pratiques.
Les serviettes ne nous ont été distribuées qu’à 19h.
A part ca, la chambre était propre, le lit confortable.
Mais je m’attendais à de meilleures prestations pour le prix et le fait que l’établissement ait 4 étoiles.
Sylvain
Stayed 1 night in Aug 2023
Verified
8/10 Good
Laetitia
Feb 27, 2023
Liked: Cleanliness, room comfort, communication
bon séjour
RAS merci à Valentine et Naëlle pour leur gentillesse.
Laetitia
Stayed 1 night in Feb 2023
Verified
6/10 Okay
bernard
Feb 4, 2023
Parfait pour un skieur forcené comme moi
Le parcours du combattant pour trouver le lieu Je connais la station depuis sa création et connaissais l'hôtel Chastillon où j'allais à l'époque. D'après le plan communiqué par Hotels.com la résidence se trouvait loin de cet hôtel et personne dans la station ne connaissait la résidence sous ce nom En fait il s'agit de l'hôtel rebaptisé mais il a mal vielli.
Propreté moyenne des cheveux dans la baignoire et des taches sur la couette. Il ne fallait pas ouvrir le frigo qui était sale
Le local à ski est peu pratique et sent ( pue) l'humidité. Par contre l'emplacement directement sur les pistes est de première qualité. Un lieu parfait pour skier avec la première remontée et rentrer après la fermeture de la dernière remontée mécanique.
bernard
Stayed 2 nights in Jan 2023
Verified
10/10 Excellent
Jean Charles
Dec 12, 2022
Liked: Cleanliness, room comfort, communication
Très bon séjour
Très bon séjour.
Jean Charles
Stayed 4 nights in Jul 2022
Verified
10/10 Excellent
François
Jul 29, 2022
Liked: Cleanliness, room comfort, communication
Très bon séjour pour se ressourcer en montagne.
Séjour de courte durée mais très agréable. Hôtel bien situé ,vue agréable. Logement parfait, propre équipement complet. Literie confortable. Accueil très convivial.
François
Stayed 1 night in Jul 2022
Verified
10/10 Excellent
Verified traveler
Jul 28, 2022
Liked: Cleanliness, room comfort, communication
Très bon séjour
Très bon séjour. Résidence en bon état. Juste à revoir l'isolation de la porte de la chambre.
Verified traveler
Stayed 3 nights in Jul 2022
Verified
10/10 Excellent
Winfried
Apr 10, 2022
Liked: Property conditions & facilities, communication
Very kind staff
Winfried
Stayed 11 nights in Mar 2022
Verified
10/10 Excellent
Martin
Apr 9, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place , awesome staff
Martin
Stayed 1 night in Apr 2022
Verified
10/10 Excellent
Jen
Mar 14, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Thank you to your lovely front of house - we were a bit stressed about getting back to Nice airport as the options seemed limited- thanks for helping us get bus options (so much cheaper than the Uber we got up from the airport!!!) after taxi options seemed difficult (and thanks for calling around different local companies for us before we went for the bus option)