Communication with our host was exceptional and information provided by him was great. However, once we reached the property and had concerns, none of our concerns were resolved. (Cabin was hot and had no air conditioning. We requested fans, but none were delivered. We did not have adequate wash cloths - only 7 in the cabin for 6 people staying 5 nights- and when we requested an additional supply, we were told that would not be possible.) On a positive note, the cabin was beautiful and provided great scenery. The pool table was an added bonus. We enjoyed our trip.