Hotel Isla Mucura

2.5 star property
Beachfront, with full-service spa

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Photo gallery for Hotel Isla Mucura

Traditional Double Room | Premium bedding, down comforters, Select Comfort beds, minibar
Exterior
Family Cabin | Living area | Table tennis
Villa Oasis Deluxe, Pool View | Front of property
Kiosko Deluxe Garden View | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • On private beach
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

Map
Archipielago de San Bernardo, Isla Mucura, 130019
  • Punta Faro West Dock
    ‪6 min walk‬
  • Playa Isla Mucura
    ‪6 min walk‬
  • Islote De Santa Cruz
    ‪9 min walk‬
  • Tolu (TLU-Golfo de Morrosquillo)

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Room options

Kiosko Garden View

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Cabin

  • Partial sea view
  • 538 sq ft
  • Sleeps 7
  • 1 Queen Bed and 2 Twin Bunk Beds

Bungalow Deluxe Frente Al Mar

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed and 1 Twin Bed

Deluxe Bungalow pool facing the sea with private pool

  • Sea view
  • 44 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 Queen Bed and 1 Twin Bed

Villa Pool

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Villa Pool Familiar

  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

Traditional Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Villa Oasis Deluxe, Pool View

  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

Bungalow Frente al Mar

  • Beach view
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

Kiosko Deluxe Garden View

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

Kiosco Deluxe Elevado

  • Partial sea view
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Isla Mucura

Hotel Isla Mucura places you next to Archipelago of San Bernardo and within a mile (2 km) of Punta Faro East Dock. This 65-room lodge has a private beach, a full-service spa, and a restaurant.

What's nearby

  • Archipelago of San Bernardo - 1 min walk - 0.0 miles
  • Punta Faro West Dock - 6 min walk - 0.4 miles
  • Playa Isla Mucura - 6 min walk - 0.4 miles
  • Islote De Santa Cruz - 9 min walk - 0.5 miles
  • Punta Faro East Dock - 9 min walk - 0.5 miles

About this property

Hotel Isla Mucura

Beachfront, with full-service spa
Guests of Hotel Isla Mucura have access to a private beach, a full-service spa, and karaoke. Transportation is made easy with a cruise ship terminal shuttle. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach lodge include free WiFi in public areas, meeting rooms, and conference space.
Relax in the rainfall shower, then climb into a Select Comfort bed with premium linens and a down comforter. Private yards, minibars, and fans are also standard. Housekeeping is available once per stay.
Recreational amenities at the lodge include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the lodge's full-service spa. Services include massages. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: COP 50,000 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Brisas

Things to do

  • Arcade/game room
  • Archery
  • Beach volleyball
  • Beach yoga
  • Boat and paddles
  • Designer stores
  • Ecotours
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Playground
  • Racquetball/squash
  • Sail boat
  • Snorkeling
  • Surfing/bodyboarding
  • Table tennis

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 32 square feet of conference space
  • Coworking space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Hardwood flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - September 2023
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Fan
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 9:00 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for COP 150000.0 per day

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 50000 per person
  • Airport shuttle fee: COP 300000.00 per person (roundtrip)
  • Airport shuttle fee per child: COP 300000.00 (roundtrip)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: COP 150000.0 per day
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 1:00 PM
  • Check-out: 9:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Property is located within an airport and access is restricted to airport travelers only.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for massage services. Contact the lodge at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Hostal Isla Mucura Adults Hostel
Hostal Isla Mucura Adults
Hostal Isla Mucura Adults Only
Hotel Isla Mucura Lodge
Hotel Isla Mucura Isla Mucura
Hotel Isla Mucura Lodge Isla Mucura

Frequently asked questions

What's there to see within easy reach of Hotel Isla Mucura?

This lodge is located in Isla Mucura, just steps from Archipelago of San Bernardo. You'll also find Punta Faro East Dock and Punta Faro West Dock less than a mile away.

Is there parking available at Hotel Isla Mucura?

No, there isn't parking at this lodge.

Is there a spa available at Hotel Isla Mucura?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Isla Mucura include a casino?

No, Hotel Isla Mucura doesn't have a casino.

Is there an indoor pool at Hotel Isla Mucura?

No, there is no indoor pool at this lodge.

What amenities will couples enjoy at Hotel Isla Mucura?

This waterfront lodge offers many amenities for couples such as a private beach and a beach bar with some guestrooms featuring private pools.

Are there hot tubs at Hotel Isla Mucura?

No, there isn't a spa tub at this lodge.

Does Hotel Isla Mucura feature a restaurant that includes a breakfast menu?

Yes, Hotel Isla Mucura serves buffet breakfast for a surcharge each morning at Bar Brisas.

Does Hotel Isla Mucura allow pets to stay for free?

Yes, dogs stay free at Hotel Isla Mucura and the property also provides food and water bowls.

Are there connecting rooms at Hotel Isla Mucura?

No, there aren't connecting guestrooms at this lodge.

How close is the airport from Hotel Isla Mucura?

The closest major airport to Hotel Isla Mucura is Tolu (TLU-Golfo de Morrosquillo), which is about 27 mi away.

Can I book a room with a balcony at Hotel Isla Mucura?

Yes, every guestroom at Hotel Isla Mucura comes with a deck with some featuring ocean or garden views.

Does Hotel Isla Mucura host weddings?

Take advantage of the wedding venue at Hotel Isla Mucura if you plan to say "I do" during your trip.

Hotel Isla Mucura Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 90 reviews
Rating 8 - Good. 23 out of 90 reviews
Rating 6 - Okay. 13 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 4 out of 90 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyne

Stayed 3 nights in Feb 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time here. They take many steps to make you comfortable and feel at home. Emma greeted us every meal with a smile, Erling, Pedro and other servers take care of every need they can see, and the food was very good. At the bar they let us try some local fruit (Lulo, which we had never heard of) and Osvaldo was extremely helpful and enjoyed practicing English with us, which was our pleasure since we were practicing Spanish. We only speak a little Spanish, and Estefany was fantastic for helping us in English with more complicated questions. We stayed in a Deluxe Bungalow and it was quiet. Overall it was a fairly quiet place, which is what we were looking for. The phytoplankton tour was amazing and our favorite. The jellyfish tour as pretty good. The snorkeling was not as good as other places we have been, but still worthwhile for the price. If you are a little adventurous you can visit the staff accommodation area where there are a couple of pigs and some turtles. There is a very nice man, one of the maintenance men, who takes care of the animals. If you are even more adventurous you can visit the village on the other side of the island, where some staff live, which we did and were greeted nicely there also. Many thanks to the staff at Isla Hotel Mucura!
Stayed 4 nights in Dec 2024

10/10 Excellent

Ainhoa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible place!

Parodise , everything was perfect
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 2 nights in Oct 2024

2/10 Terrible

Alvaro

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Eliana, Pennsauken

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful resort on a beautiful Colombian Island.
Stayed 1 night in Apr 2024

10/10 Excellent

Zeljko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Almost perfect Dining options are poor
Stayed 4 nights in Mar 2024

4/10 Poor

Starr

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Incredibly disappointing experience at this hotel. The staff at the beach bar were so unhelpful and took over an hour to complete a simple order – which they only did once I went to reception to complain. Really horrible and expensive food with limited choice (I had read about this before going but it was worse than I expected). Far from luxury with beach beds in a messy organisation on the beach front and not enough of them for all the guests. The only nice thing was the hotel room. Don't waste your money!

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar de descanso .. nos encanto, la persona encargada de las actividades es muy atenta carismatica y talentosa. Mi esposo se sintio mal y la enfermera que tienen en las premisas lo atendio, cada detalle fue excelente. La playa y las instalaciones son hermosas
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

This is a resort style hotel. The all place really feels like an island setting. The cheapest accmodation is still very nicely decorated, efficient and the air conditioning works great 24/7. The outdoor bathroom makes the all experience unique. Even though hot water is not available the temperature was still very comfortable. Also the music played at the bar area is a very Low volume so you can relax under the sun. The service is great, very friendly and helpful staff from the garden to the receptionist. The only thing that needs improvements are the dessert at supper,otherwise the buffet has several choices.
Stayed 1 night in Mar 2024

10/10 Excellent

Yennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place its magic 🎩
Stayed 1 night in Sep 2023

10/10 Excellent

gloria

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, beautiful beaches, clear blue sea & lovely friendly staff.
Stayed 2 nights in Apr 2023

10/10 Excellent

PAULA

Stayed 2 nights in Feb 2023

8/10 Good

Baylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a really great hotel and experience, but we have a few thoughts after our stay. Pros: - One of the most stunning hotels I’ve ever traveled to, and for an affordable price. - The beachfront bungalows are gorgeous and recently updated, they have AC and comfortable amenities. - Eder & Sergio at the bar. And the piña coladas. Delightful - STUNNING swimming area, crystal clear water and soft white sand. Exceeded our expectations - Wifi was surprisingly strong throughout the resort - HIGHLY recommend the bioluminescence plankton excursion – one of the coolest things we’ve ever done! Mehs: - The food was just ok. It certainly was not anything special, but also not the worst I’ve ever had traveling. Definitely could use some improvement. - There is a charge for every single activity, even kayaking, paddle boarding, or snorkeling on-site Cons: - The music. Plays nonstop from ~10am - midnight every day. - The boat ride back to Cartagena. Wow, it was so rough. We were soaked and actually fearful for about 30 minutes of the 2 hour ride. Some previous reviews mention this, and our ride to the island was pretty calm, so we thought people were exaggerating. They were not. It was very scary and felt unsafe at times. This isn't totally the fault of the resort, but I feel like it should be addressed given reviews. Maybe leaving earlier? Overall, the pros beat the cons and this is a beautiful and unique stay. Not sure we will return just because of the boat transportation.
Stayed 3 nights in Jan 2023

8/10 Good

yahkoh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a Beautiful retreat at toetips distance from the beach, sexy music joyous activities and relaxing setting. Food choices are not bad but can improve a tad. What I liked the most is the diverse and inclusive environment. Very worth the trip.

6/10 Okay

Ingrid

Liked: Staff & service, property conditions & facilities
Isla Mucura is beautiful, unfortunately the coordination and communication wasn't easy, the check in process not effective. However staff @ bar was extraordinary and made my stay
Stayed 2 nights in Oct 2022

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌊
Stayed 1 night in Jul 2022

10/10 Excellent

Santiago

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how eco friendly the place really is. Great for a romantic get away. The transportation to and from the island is not great. The boat takes in a lot of water and you will be soak and wet both going and coming.
Stayed 2 nights in May 2022

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small Cabañas with a great view. Very calm and relaxing. The staff was kind and friendly
Stayed 2 nights in Sep 2021

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a small paradise. Excellent staff
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Everything was just perfect!
Stayed 3 nights in Aug 2021

10/10 Excellent

Ana Milena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y buena atención
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Honestly, meh

I have travelled extensively in Colombia in the last 4 months, and i have to say, this hotel had the least friendly staff (Crespa and Tyson were nice). Not that the staff is rude or anything, but it seemed like everyone is tired of their job there. Most of the little beaches in front of beach-front "rooms" had rocks or corals. Also, be aware, the property is VERY large, and depending on which "room" you're staying in, it can be quite a walk to the restaurant or the bar. We were fine, but certainly, can be an issue for some. Upon arrival, you're greeted with a welcome drink, they sit you down, and tell you different information about tours, the hours of restaurant/bar, etc., all of which could've been included in a confirmation email. Then you make a line to check in with the only one person checking you in. At this point, everyone from the boat is already here. It would have been more efficient to check in as people are still arriving from the boat, so the first people to get off the boat could be the first people to check in. The hotel offers tours like plankton and snorkeling. For plankton tour, we had to gather at 6pm, and it was a manual hand written process of copying names from one piece of paper (we signed up for a tour upon arrival) to another.. Add that to a dragged on check in, and it's easily 2 hours wasted if you arrive to the island at 12-1pm. Compared to my stays on other islands, not coming back to this one.
Stayed 1 night in May 2021