Mermaid, Ipswich by Marston's Inns

4.0 star property
Inn in Ipswich with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Mermaid, Ipswich by Marston's Inns

Enjoy a meal or drink on the patio at The Mermaid, surrounded by lush greenery and a charming pergola.
Experience the charm of Marston's Pub & Restaurant, featuring a classic design and a welcoming entrance.
Relax in a spacious room with a large bed, desk, and flat-screen TV.
Welcome to our reception area, where friendly staff are ready to assist you.
Enjoy a delicious spread of cereal, fruits, and more at our buffet.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Yarmouth Road, Ipswich, England, IP1 2EN
  • Portman Road
    ‪7 min walk‬
  • Ipswich Regent Theatre
    ‪3 min drive‬
  • Ipswich Waterfront
    ‪3 min drive‬

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Room options

Double or Twin Room, Accessible

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Double or Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room

9.0 out of 10
Wonderful
(17 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ipswich

Mermaid, Ipswich by Marston's Inns places you within a leisurely stroll of Sir John Mills Theatre and Portman Road. This 28-room, 4-star inn has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Portman Road - 7 min walk - 0.4 miles
  • University Campus Suffolk - 3 min drive - 1.3 miles
  • Ipswich Regent Theatre - 3 min drive - 1.5 miles
  • Ipswich Waterfront - 3 min drive - 1.5 miles
  • Jimmy's Farm - 8 min drive - 4.5 miles

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 16 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Red Lion - ‬15 min walk
  • ‪Fry Days - ‬14 min walk
  • ‪Spoon Ipswich - ‬13 min walk
  • ‪St Jude's Brewery Tavern - ‬11 min walk

About this property

Mermaid, Ipswich by Marston's Inns

Inn in Ipswich with a 24-hour front desk and a restaurant
Guests staying at Mermaid, Ipswich by Marston's Inns enjoy free WiFi in public areas, a terrace, and a garden. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can enjoy free WiFi and flat-screen TVs. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries. Other amenities include electric kettles, phones, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.75 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 20 to February 14:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 8.75 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Mermaid Marston's Inns Inn Ipswich
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Mermaid, Ipswich by Marston's Inns Inn
Mermaid, Ipswich by Marston's Inns Ipswich
Mermaid, Ipswich by Marston's Inns Inn Ipswich

Frequently asked questions

Are free cancellation options available at Mermaid, Ipswich by Marston's Inns?

Mermaid, Ipswich by Marston's Inns offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

What is there to do within easy reach of Mermaid, Ipswich by Marston's Inns?

This inn is located in Ipswich, a short 11-minute walk from Portman Road and also 13 minutes on foot from Chantry Park. You'll also find Ipswich Museum and Ipswich Film Theatre less than a mile away.

Will I be able to park at Mermaid, Ipswich by Marston's Inns?

Yes, self parking is offered for free at the inn.

Does Mermaid, Ipswich by Marston's Inns feature a casino at the property?

No, Mermaid, Ipswich by Marston's Inns doesn't have a casino.

Is there an indoor pool at Mermaid, Ipswich by Marston's Inns?

No, there is no indoor pool at this inn.

What amenities will couples enjoy at Mermaid, Ipswich by Marston's Inns?

Couples staying at this inn will appreciate amenities like premium bedding as well as a bar and a restaurant.

Are there hot tubs at Mermaid, Ipswich by Marston's Inns?

No, there isn't a spa tub at this inn.

Does Mermaid, Ipswich by Marston's Inns feature a restaurant that includes a breakfast menu?

Yes, Mermaid, Ipswich by Marston's Inns serves a full breakfast each morning for a surcharge from its restaurant.

Does Mermaid, Ipswich by Marston's Inns allow pets to stay for free?

No, pets aren't allowed at Mermaid, Ipswich by Marston's Inns.

Are there connecting rooms at Mermaid, Ipswich by Marston's Inns?

No, this inn doesn't feature connecting guestrooms.

Can I book a room with a balcony at Mermaid, Ipswich by Marston's Inns?

No, you won't find guestrooms with balconies at Mermaid, Ipswich by Marston's Inns.

Mermaid, Ipswich by Marston's Inns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 376 reviews
Rating 8 - Good. 131 out of 376 reviews
Rating 6 - Okay. 30 out of 376 reviews
Rating 4 - Poor. 14 out of 376 reviews
Rating 2 - Terrible. 7 out of 376 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark, Morden

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient good value hotel just a 20min walk from Ipswich Town centre.
Stayed 1 night in May 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Excellent all round. I left some clothes in my room and contacted the staff who were helpful. Very good stay
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely photo great staff in a brill place for football and town
Stayed 2 nights in Apr 2025

8/10 Good

Mr S

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, amenities
The sink was blocked and had hair in the sink, for the price the room was very basic. The service for breakfast was good the gentleman was friendly and very helpful.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Feb 2025

6/10 Okay

Marion

Traveled with family
Liked: Cleanliness
Handy shops
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Stayed 1 night in Mar 2025

10/10 Excellent

STUART

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay which was better than we expected. The pub was friendly and food was good. The accomodation was comfortable and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The location was really handy for Portman Road - three quarters of a mile walk, I would say. Hotel was
Stayed 2 nights in Jan 2025

8/10 Good

Sharon

Stayed 1 night in Feb 2025

4/10 Poor

Amanda

Business traveler
Liked: Room comfort

Pub closed!!!!

Not a great stay due to the pub it is linked with being closed for refurbishment. I do realise these things need doing but not to advise of this when booking is very poor customer service. I booked and after a long deive then had to drive again to find somewhere to eat unless you want a burger. I was even asked to book a cooked breakfast but actually it was a bag with two i stant porridge pots and a bag of alpen. Stayed with this group before and was good but this time extremly poor service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
This inn is basic and without pretense. It is clean and well maintained. There is a pub across the parking lot called The Mermaid which share employees with the inn. The people here are fanastic, always genuinely smiling and friendly.
Stayed 5 nights in Jan 2025

2/10 Terrible

R

Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Shem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Asked for a Diuble bed and had 2 single
Stayed 1 night in Jan 2025

8/10 Good

Joanne

Traveled with family
Liked: Room comfort

Dated but reasonable value

Stay was pleasant. Bit dated but reasonable value for money.
Stayed 1 night in Dec 2024

8/10 Good

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was okay,could be better if they would changed towel on daily basis
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Mermaid Excels

Great place ample parking ...pub offers variety of food and family friendly. Seperate accomodation clean cosy and very comfortable bed. Check in was friendly and informative check out simple. Ideal place fir exploring ipswich or attending Portman Rd. Liads of retail outlets right next to the place
Stayed 1 night in Dec 2024