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Hotel Burgstall

4.0 star property
Family-friendly ski hotel with full-service spa

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Photo gallery for Hotel Burgstall

Front of property - evening/night
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Premium bedding, in-room safe, desk, soundproofing
Reception
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167
  • Place, Foesterhaus
    ‪5 min walk‬
  • Place, Elfer Gondola
    ‪3 min drive‬
  • Place, Ski Lift Neustift
    ‪3 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪22 min drive‬

Room options

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Double Room

  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Triple Room

  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, in-room safe, desk, soundproofing

Comfort Single Room

  • 194 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Neustift Im Stubaital

Located within a 5-minute walk of Foesterhaus, Hotel Burgstall is within 2 miles (3 km) of Elfer Gondola. This 4-star hotel has 38 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi.

What's nearby

  • Foesterhaus - 5 min walk - 0.3 miles
  • Elfer Gondola - 3 min drive - 1.8 miles
  • Ski Lift Neustift - 3 min drive - 1.8 miles
  • Elferbergbahn - 3 min drive - 1.8 miles
  • Stubai Glacier Cable Car - 32 min drive - 15.0 miles

Getting around

  • Völs Station - 21 min drive
  • Kranebitten Airport (INN) - 31 min drive

Restaurants

  • ‪Seestüberl - ‬3 min walk
  • ‪Salute - ‬14 min walk
  • ‪Hotel Happy Stubai - ‬15 min walk
  • ‪Leo Stadl Bar - ‬5 min drive
  • ‪Herr Klaus - ‬4 min drive

About this property

Hotel Burgstall

Family-friendly ski hotel with full-service spa
A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Burgstall. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 80 per vehicle one-way. The front desk has multilingual staff that can help with securing valuables and tours/tickets. Other amenities at this ski hotel include coffee/tea in a common area, an arcade/game room, and express check-in.
Flat-screen TVs come with satellite channels and first-run movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, phones, and desks are also available.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1992
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 15 and June 6.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs only
  • 2 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM—-8 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Burgstall Neustift Im Stubaital
Hotel Burgstall
Hotel Burgstall Neustift Im Stubaital
Burgstall Neustift Im Stubait
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital

Frequently asked questions

Is free cancellation available at Hotel Burgstall?

Hotel Burgstall offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Hotel Burgstall?

This hotel is located in Neustift Im Stubaital within a short 5-minute walk of Foesterhaus. You'll also find Wipptal and Schlick 2000 Ski Resort within a short drive.

Will I be able to park at Hotel Burgstall?

Yes, self parking is offered for free at the hotel.

Is there a spa at Hotel Burgstall?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Thai massages, aromatherapy, and reflexology.

Does Hotel Burgstall feature a casino?

No, Hotel Burgstall doesn't have a casino.

Is there an indoor pool at Hotel Burgstall?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Burgstall?

This lakeside hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Does Hotel Burgstall have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Burgstall feature a restaurant that includes a breakfast menu?

Yes, Hotel Burgstall serves free buffet breakfast each morning from its restaurant.

Does Hotel Burgstall allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Burgstall for a fee of EUR 15 per pet, per day.

Are there connecting rooms at Hotel Burgstall?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Burgstall?

The closest major airport to Hotel Burgstall is Kranebitten Airport (INN), which is 13.9 mi away (31 minutes by car).

Are there rooms with balconies that I can book at Hotel Burgstall?

No, there aren't any guestrooms with balconies at Hotel Burgstall.

Hotel Burgstall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021

8/10 Good

Roselyne, Orsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Familiengeführtes Hotel der gehobenen Klasse

Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.