4/10 Poor
David, Langley
Jun 27, 2025
Disliked: Amenities, property conditions & facilities
Despite being located in a beautiful area, very sadly run down amongst other customer service shortcomings. I'll name them:
- the garden literally everywhere over run with 2 to 3 ft tall weeds
- no air conditioning in the rooms, here and there a fan available!
- no side table on one side of the twin bed, had to use a chair!
- total darkness in the entrance to the room which included the cupboard, had to use a cellphone light to see the shelves
- arrived at around 2pm and sat outside in the public area for a cup of coffee, surrounded by tables full of dirty breakfast plates, for at least an hour before any attempt was made to clean them, not appetizing.
- could not charge anything to the room, even a bottle of water purchased at reception
- building structures need paint, tiles missing on roof and walkways, wood rotting in areas.
Staff were friendly and helpful, but clearly the place needs a serious overhaul!
Hope other folks noticed these issues too, I know that all of our large party there for a wedding, certainly did.
David
Stayed 2 nights in Jun 2025