4/10 Poor
Mark
May 26, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great Hotel - Too many doors slamming all night
This hotel is like something out of a fantasy movie. Spectacularly beautiful, with helpful staff, gorgeous sauna, etc. The problem is that they built the doors so well (heavy) that the underlying structure of the building physically shakes everytime someone slams ANY door in the building. And as the place is always sold out, the doors will slam a lot, as the people who were sharing the hotel with me were doing ALL NIGHT.
Clearly based on the reviews (wonderful) this doesnt affect other people, but I just cant sleep when the whole bed shakes every 5-10 minutes. Ear plugs and white noise machines do nothing for this. I only got to sleep at 4:30am after I requested to get another room, or the last of the guests stopped coming and going.
Either I was too exhausted or not but the other building (lift 3) did not have this problem. Or the room I was in 112 was the particular resonance chamber of the hotel because its right over this room (see picture in the mystery noise room)? Who knows?
It appears most Germans have no problems sleeping through the equivalent of the Jurassic Park T Rex glass of water scene all night, so all Germans disregard this review. The hotel is amazing otherwise. I just cant rate the comfort over 2 in my review when you get less than 3 hours of sleep a night. I booked it out of the way location so as to get a good night sleep so I was particularly frustrated with the situation.
Mark
Stayed 1 night in May 2025