Norfolk Mansion Luxury Serviced Apartment

5.0 star property
Luxury hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Norfolk Mansion Luxury Serviced Apartment

Lobby
Penthouse | Living room | 32-inch LCD TV with satellite channels, TV
Penthouse | Terrace/patio
Front of property - evening/night
Balcony

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000
  • Dong Khoi Street
    ‪5 min walk‬
  • Vincom Center Shopping Mall
    ‪5 min walk‬
  • Ben Thanh Market
    ‪15 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪8 min drive‬

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Room options

Studio, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Premier Apartment, 2 Bedrooms

9.8 out of 10
Exceptional
(6 reviews)
  • 1173 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Deluxe Apartment, 2 Bedrooms

  • 947 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Penthouse

  • 2691 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

Signature Room, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed

Executive Room, 3 Bedrooms

  • 1399 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

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About the neighborhood

Ho Chi Minh City

Located in District 1, Norfolk Mansion Luxury Serviced Apartment is within a 5-minute walk of Vincom Center Shopping Mall and within 15 minutes of other popular attractions like Ben Thanh Market. This 126-room, 5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dong Khoi Street - 5 min walk - 0.3 miles
  • Vincom Center Shopping Mall - 5 min walk - 0.3 miles
  • Ho Chi Minh City Opera House - 8 min walk - 0.5 miles
  • Saigon Zoo and Botanic Garden - 14 min walk - 0.8 miles
  • Ben Thanh Market - 15 min walk - 0.8 miles

Getting around

  • Saigon Railway Station - 13 min drive
  • Ga Binh Trieu Station - 20 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 21 min drive

Restaurants

  • ‪7 Bridges Saigon Taproom - ‬4 min walk
  • ‪Conservo - ‬1 min walk
  • ‪QUI - Cuisine · Mixology - ‬4 min walk
  • ‪牛角 Gyu-Kaku - ‬3 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Norfolk Mansion Luxury Serviced Apartment

Luxury hotel with 2 restaurants and a fitness center
At Norfolk Mansion Luxury Serviced Apartment, guests enjoy features like an outdoor pool, a gym, and a sauna. If you drive, self parking is VND 280000.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for VND 1270500 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a meeting room.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Balconies, refrigerators, and minibars are also available.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 280,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 300,300 for adults and VND 150,150 for children
  • 2 restaurants

Restaurants on site

  • Shang Palace
  • Terrazzo Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 15 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for VND 1250000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately VND 300300 for adults and VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number 0300629889

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Frequently asked questions

Are free cancellation options available at Norfolk Mansion Luxury Serviced Apartment?

Norfolk Mansion Luxury Serviced Apartment offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

What's there to do close to Norfolk Mansion Luxury Serviced Apartment?

This hotel is situated in District 1 within a 10-minute walk of Vincom Center Shopping Mall, Dong Khoi Street, and Ho Chi Minh City Opera House. You'll also find Ben Thanh Market and Saigon Zoo and Botanic Garden less than a mile away.

Is parking available on site at Norfolk Mansion Luxury Serviced Apartment?

Yes, parking is offered for VND 280000.00 per day. Accessible parking is also available for guests.

Does Norfolk Mansion Luxury Serviced Apartment feature a casino?

No, Norfolk Mansion Luxury Serviced Apartment doesn't have a casino.

Is there an indoor pool at Norfolk Mansion Luxury Serviced Apartment?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Norfolk Mansion Luxury Serviced Apartment a good place to stay for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and bathrobes.

Does Norfolk Mansion Luxury Serviced Apartment have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Norfolk Mansion Luxury Serviced Apartment feature a restaurant that includes a breakfast menu?

Yes, Norfolk Mansion Luxury Serviced Apartment has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Norfolk Mansion Luxury Serviced Apartment allow pets to stay for free?

No, pets aren't allowed at Norfolk Mansion Luxury Serviced Apartment.

Are there connecting rooms at Norfolk Mansion Luxury Serviced Apartment?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Norfolk Mansion Luxury Serviced Apartment?

The closest major airport to Norfolk Mansion Luxury Serviced Apartment is Tan Son Nhat Intl. Airport (SGN), which is 4.7 mi away (21 minutes by car).

Can I book a room with a balcony at Norfolk Mansion Luxury Serviced Apartment?

Yes, every guestroom at Norfolk Mansion Luxury Serviced Apartment comes with a balcony with some featuring city views.

Norfolk Mansion Luxury Serviced Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 280 out of 387 reviews
Rating 8 - Good. 81 out of 387 reviews
Rating 6 - Okay. 11 out of 387 reviews
Rating 4 - Poor. 9 out of 387 reviews
Rating 2 - Terrible. 6 out of 387 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rinske

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible service by the staff... went out of their way to help us get through crowds and parades with luggage during road closures and parades. Great views from 2 of the three bedrooms, balconies everywhere... laundry machine came in handy and washing dried in half a day outside. Plenty of mineral water and a big swimming pool... restaurant too quiet for us but looked well organised. Thank you to all the staff!
Stayed 2 nights in Apr 2025

10/10 Excellent

Neethu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the 2 bedroom apartment. I would definitely recommend to others and would love to come back another time. The apartment was very spacious and clean. Staff is so friendly and helpful. The location is close to everything.
Stayed 4 nights in Apr 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Hope

Stayed 3 nights in Mar 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tours to Mekong Delta picked up at this hotel. We stayed 12 th floor at back of hotel and it was quiet. Staff were very nice. The air conditioner in master bedroom was a little loud when compressor kicked in. The 2 bedrooms were large. Living room was large and had a large balcony. Pool area and hot tub clean. We felt the breakfast buffet was a little pricey so we did not eat there. Restaurants in area or you can take a Grab. Overall nice stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ayonava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. A1 in all aspects.
Stayed 6 nights in Dec 2024

8/10 Good

Parag

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Hau Kiu Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are super friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Elaine, Scottsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large apartment well located
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

This place was great. we had a two bedroom suite with kitchen and living and dining room, two bathrooms and a clothes washer in unit. We got in super late and they were happy to accommodate our arrival time. The staff was helpful. The location is super convenient to get around.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim and Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet
Stayed 5 nights in Dec 2024

10/10 Excellent

Yi, Boyds

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family of five stayed in a three-bedroom balcony unit with living, dining, and kitchen areas. The spacious condo allowed us to relax comfortably after our daily outings. The breakfast was sumptuous. In addition to the buffet items, we could order continental food and local favorites (pho and banh bi) from the kitchen. The restaurant staff were always courteous and attentive. The furnishings in the rooms are a bit dated. The water did not drain well in the shower in the second bathroom, and the added washer/dryer made the main bathroom feel cramped. A full-length mirror by the front door would be lovely. The housekeeping staff worked diligently to keep the place clean. The lobby staff greets you warmly when you enter or exit the building. The hotel is close to many excellent world-class restaurants, and a Win market is only two blocks away. We had a wonderful stay and plan to return to Norfolk Mansion on our next visit to Saigon.
Stayed 6 nights in Dec 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location and wonderful staff. Comfortable accommodation and very spacious. Enjoyed the pool and good options for the included breakfast. Only one small negative was being on lower level floor and no view along with an extra charge for early check-in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

My wife loves the hotel. The staff was awesome. The room was clean. My wife wants to comeback in 4 years.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wen Wei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Family

Wonderful service and friendly staffs. Close to everywhere and yet walking distance to most shopping malls.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sung Shin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel, Diamond Bar

Stayed 1 night in Sep 2024

8/10 Good

Zakarya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff and nice and clean, has washer and dryer. Walk distance to the mall and not too far from Ben Thanh market. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

6/10 Okay

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Toufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Full service. Clean facility. Quiet area. Walkable distances to major city points.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
This was one of the worst hotel experiences we have ever had. Hotels.com inadvertently double booked us-the hotel and hotels.com refused to cancel our “2nd room” and provide us with a refund. It took us 90 min to check in as the hotel was trying to force us to check in for both rooms. We were harassed every time we left the hotel and returned. The hotel room was pretty spacious, but a little dated. Room was pretty clean (we had a 3 bedroom suite). Breakfast was adequate, but below average. Area was OK-district 1.
Stayed 2 nights in Jun 2024