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Recent Boutique Hotels Reviews
Kimpton Shane Hotel by IHG
4/5 Good
"Hotel is gorgeous and the area is amazing. Check-in was amazing, and there was an incidental hold, which I planned to use for room service because I had a credit as well. Room service didn’t work via the app or website, and no one would answer the room service phone. Decided to check the bar and do that, but the bartender was very unwelcoming. She said “what do you want” as opposed to any version of hello, and half the beers I wanted to try were out, and so I settled for a Stella that took her 20 minutes to open and bring to me (it’s a tiny tiny bar) — I overheard someone else complaining that their room service didn’t work and they manually took his order and sent it in, so then I did the same. All was right in the world, UNTIL I woke up to an additional large charge for “accommodations” and when explained they said they take it in addition to the incidentals because I booked with Expedia. Never had that happen ever in my life, so that was strange. Also their was someone else’s hair in the showers but I won’t nit pick. Hotel was gorgeous, but they seemed very confused on what’s even happening there."
A verified traveler stayed at Kimpton Shane Hotel by IHG
Posted 6 hours ago
