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ANEW Hotel Hilton Pietermaritzburg

4.0 star property

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Photo gallery for ANEW Hotel Hilton Pietermaritzburg

A spacious lobby with a modern design, featuring leather sofas, patterned chairs, and a central coffee table.
A traditional Tudor-style building with a symmetrical facade, large windows, and a central entrance.
Premium bedding, minibar, in-room safe, desk
A modern living room with a stone fireplace, a sofa, and a blue armchair.
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Hilton Avenue, Hilton, KwaZulu-Natal, 3245
  • Place, Queen Elizabeth Park
    ‪7 min drive‬
  • Place, Howick Golf Club
    ‪11 min drive‬
  • Place, Pietermaritzburg City Hall
    ‪13 min drive‬
  • Airport, Pietermaritzburg (PZB)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, desk

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Family Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Hilton

ANEW Hotel Hilton Pietermaritzburg places you within a 10-minute drive of Howick Golf Club and Howick Museum. This 97-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Queen Elizabeth Park - 7 min drive - 4.3 miles
  • Howick Golf Club - 11 min drive - 7.2 miles
  • Pietermaritzburg City Hall - 13 min drive - 8.3 miles
  • KwaZuluNatal Museum - 13 min drive - 8.8 miles
  • Msunduzi Museum - 14 min drive - 8.8 miles

Getting around

  • Pietermaritzburg (PZB) - 23 min drive

Restaurants

  • ‪Rotunda Farm Stall - ‬3 min drive
  • ‪Nino's - ‬9 min drive
  • ‪Fire & Vine - ‬7 min drive
  • ‪Ground Coffee House - ‬3 min walk
  • ‪Elephant & Co. - ‬7 min drive

About this property

ANEW Hotel Hilton Pietermaritzburg

At ANEW Hotel Hilton Pietermaritzburg, guests enjoy 2 outdoor pools, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for ZAR 180 per person one way. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect free WiFi and 43-inch Smart TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, coffee makers, and safes.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property grounds
Granny Mouse Country House & Spa
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  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 100 reviews
$87 nightly
The price is $101
Jul 9 - Jul 10
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 280 to 280 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ellington

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Gym
  • Piano
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoking not allowed
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for ZAR 200.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 280 to 280 per person
  • Airport shuttle fee: ZAR 180 per person (one way)
  • Rollaway bed fee: ZAR 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 2 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hilton Protea Hotel
Protea Hilton
Protea Hilton Pietermaritzburg
Protea Hotel Hilton
Protea Hotel Hilton Pietermaritzburg
Protea Hotel Marriott Hilton
Protea Marriott Hilton
ANEW Hotel Hilton
Anew Hilton Pietermaritzburg
ANEW Hotel Hilton Pietermaritzburg Hotel
ANEW Hotel Hilton Pietermaritzburg Hilton
ANEW Hotel Hilton Pietermaritzburg Hotel Hilton

Frequently asked questions

Is free cancellation available at ANEW Hotel Hilton Pietermaritzburg?

ANEW Hotel Hilton Pietermaritzburg offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at ANEW Hotel Hilton Pietermaritzburg?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at ANEW Hotel Hilton Pietermaritzburg on Jul 12, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near ANEW Hotel Hilton Pietermaritzburg?

This hotel is located in Hilton, close to Howick Public Falls, Pietermaritzburg City Hall, and Queen Elizabeth Park. You'll also find Howick Golf Club and National Botanical Gardens nearby.

Is there parking available at ANEW Hotel Hilton Pietermaritzburg?

Yes, extended and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does ANEW Hotel Hilton Pietermaritzburg include a casino at the property?

No, ANEW Hotel Hilton Pietermaritzburg doesn't have a casino.

Is there an indoor pool at ANEW Hotel Hilton Pietermaritzburg?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Is ANEW Hotel Hilton Pietermaritzburg good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and 2 bars/lounges.

Are there hot tubs at ANEW Hotel Hilton Pietermaritzburg?

No, there isn't a spa tub at this hotel.

Does ANEW Hotel Hilton Pietermaritzburg feature a restaurant that includes a breakfast menu?

Yes, ANEW Hotel Hilton Pietermaritzburg serves buffet breakfast for a surcharge each morning at Ellington.

Will ANEW Hotel Hilton Pietermaritzburg allow pets to stay free of charge?

No, pets aren't allowed at ANEW Hotel Hilton Pietermaritzburg though service animals are welcome.

Are there connecting rooms at ANEW Hotel Hilton Pietermaritzburg?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from ANEW Hotel Hilton Pietermaritzburg?

The closest major airport to ANEW Hotel Hilton Pietermaritzburg is Pietermaritzburg (PZB), which is 13.4 mi away (23 minutes by car).

Are there rooms with balconies at ANEW Hotel Hilton Pietermaritzburg?

No, there aren't any guestrooms at ANEW Hotel Hilton Pietermaritzburg that offer a balcony.

Does ANEW Hotel Hilton Pietermaritzburg host weddings?

Take advantage of the wedding venue at ANEW Hotel Hilton Pietermaritzburg if you plan to say "I do" during your trip.

ANEW Hotel Hilton Pietermaritzburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 217 reviews
Rating 8 - Good. 96 out of 217 reviews
Rating 6 - Okay. 17 out of 217 reviews
Rating 4 - Poor. 6 out of 217 reviews
Rating 2 - Terrible. 4 out of 217 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

david richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, the breakfast not so much
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Very clean and cozy hotel! The staff is very courteous and professional, and they have a decent breakfast buffet with great coffee options. Very good stay if you are in town for a few days.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

was a great stay in all aspects..........
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Victor

Liked: Amenities
This is a great place to stay. It is a beautifully remodeled historical building in a desirable area. The staff are very friendly and helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Daryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, with comfortable and clean room. Location great
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel …
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and professional staff. Room was very clean and comfortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Cheyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay at Anew Hilton Hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The food is excellent. I am very pleased to see the hotel rejuvenated and, in doing so, maintaining the history. Excellent stay!
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cheyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. We will stay here very time we come to PMB.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good value
Stayed 1 night in May 2024
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having last been here 30 years ago, it's great to see that the hotel has been renovated and updated yet still maintains the atmosphere of the old hotel. Will be back for sure.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for a good nights sleep

Nice decor, comfortable bed but not very cosy, more geared towards functions and corporate.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Peter

Very nice and clean
Stayed 1 night in May 2024
Verified

6/10 Okay

Makano

Good
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Friendly staff but very hot

The hotel is lovely, breakfast was good. There was no air conditioner and fan would only run on 1 setting, the other family staying there had the same problem and it was a very hot evening so we really battled to sleep. Staff were friendly.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Clarissa

Good Rooms, Terrible Food

Rooms are beautiful. Food is borrible. Paid R295 for a horrible buffet. Would have rather got MrD for way less.
Stayed 1 night in May 2023
Verified

8/10 Good

Arnold

Liked: Cleanliness, staff & service, room comfort
A comfortable stay but spoilt to a degree by a "'thudding" noise in the ceiling area that started during the night. this kept us awake and it was too late to request another room. we were in room 414.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location very comfortable and good food in restaurant only complaint was reception not very knowledgeable but they did try to help with questions but always had to get their supervisor. Also were unable to provide me with a plaster. Waited 40 mins for iron.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Anton

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Family Stay

The hotel was lovely except the Aircons were not working and it was SO hot and uncomfortable that we did not sleep well at all. We were on the 5th floor, and I noticed the higher you went in the hotel, the hotter it got. We would love to stay again but I don't see that happening on hot days, we were so looking forward to spending time in our room and relaxing but that unfortunately was not to be.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but pay up front!

Great service and comfort. However, rather disappointed at their opaque pricing. I booked 2 short stays, the first I paid up-front, the 2nd opted to pay on arrival. Even though I paid at the end of my first stay the daily rate for my 2nd stay was almost double the 1st!! They sited their 'flexible pricing' based on occupancy. To prevent any nasty surprises, make sure to pay at the time of booking!!
Stayed 5 nights in Oct 2024
Verified

4/10 Poor

Gerrit

Liked: Cleanliness

Price does not meet expectations

The room rates are what would be considered "expensive" in South Africa. The room I stayed in was in serious need of a makeover and beyond understanding, had no bedside lamps or a convenient plug. Bar service was very good. Restaurant service was quite amateurish.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

gilles

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Disappointed and lie

Very disappointed. No pool!! Pictures show 2 pools and they say they are in order. We came specially for that and relax. Instead we sat down on two garden chairs on a dirty patio.
Stayed 1 night in Sep 2024
Verified

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are always smiling and willing to assist where they can. We had abit of an issue with our ventilation system which was unable to be sorted out during our stay so the management kindly re imbursed us without us having to overtly complain and argue about it. I felt that was exemplary service and for that reason I will definitely recommend them for a stay and will be sure to book again if the need arises that I am in the area again sometime. Well done to the team. My only recommendation if I can, is to improve the breakfast buffet variety as I overheard other guests suggesting the same. And also to pay attention to halaal food cross contamination like placing meat products in the same Bain Marie as the vegetables etc. Rather keep the meats and vegetable options completely separate so it’s safe for us to eat. Similar to the way the southern sun hotels do. But overall a good vibe and feel to the hotel with pleasant staff and clean surroundings. Thank you
Stayed 4 nights in Jun 2023