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Hilton Beachfront Resort & Spa Hilton Head Island

4.5 star property

Choose dates to view prices

Photo gallery for Hilton Beachfront Resort & Spa Hilton Head Island

2 bars/lounges, poolside bar
Pillowtop beds, in-room safe, desk, blackout drapes
Meeting facility
Meeting facility
Indoor pool, 2 outdoor pools, open 7:00 AM to 9:30 PM, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1 Hotel Circle, Hilton Head Island, SC, 29928-5146
  • Place, Palmetto Dunes Club
    ‪5 min walk‬
  • Place, Palmetto Dunes Tennis & Pickleball Center
    ‪6 min walk‬
  • Place, Robert Trent Jones Golf Course
    ‪8 min walk‬
  • Airport, Hilton Head Island, SC (HHH)
    ‪10 min drive‬

Room options

Studio (Parlor)

  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Resort View

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Resort View

8.4 out of 10
Very good
(37 reviews)
  • Resort view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Partial Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Oceanfront

Pillowtop beds, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, Oceanfront

9.2 out of 10
Wonderful
(39 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Oceanfront (Roll-in Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Oceanfront (Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Resort View

8.2 out of 10
Very good
(75 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Partial Ocean View

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds, Partial Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Oceanfront

Pillowtop beds, in-room safe, desk, blackout drapes

Premium Room, 2 Queen Beds, Oceanfront

8.6 out of 10
Excellent
(33 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Bathtub (Partial Ocean View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Resort View)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Resort View)

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Hilton Head Island

Located in Mid Island, Hilton Beachfront Resort & Spa Hilton Head Island is within a 5-minute walk of sights such as Palmetto Dunes Club and Palmetto Dunes Beach. This 513-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 5 restaurants.
View more Resorts in Hilton Head IslandOpens in a new window

What's nearby

  • Palmetto Dunes Beach - 3 min walk - 0.2 miles
  • Palmetto Dunes Club - 5 min walk - 0.3 miles
  • Palmetto Dunes Tennis & Pickleball Center - 6 min walk - 0.4 miles
  • Robert Trent Jones Golf Course - 8 min walk - 0.4 miles
  • Robert Trent Jones Oceanfront Course - 8 min walk - 0.4 miles

Getting around

  • Hilton Head Island Airport (HHH) - 16 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪Hilton Head Diner Restaurant - ‬4 min drive
  • ‪Nectar - ‬5 min drive
  • ‪Wayback Burger - ‬5 min drive
  • ‪San Miguel's - ‬5 min drive

About this property

Hilton Beachfront Resort & Spa Hilton Head Island

Guests of Hilton Beachfront Resort & Spa Hilton Head Island have access to a full-service spa, 2 outdoor pools, and an indoor pool. Valet parking is available for USD 30 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a gym, a steam room, and free WiFi in public areas.
49-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and coffee makers are also standard.
2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Soleil. Services include massages and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20 per day)
  • Covered valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 27 to 45 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blue
  • Liquid
  • Ocean Blu
  • The Cafe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 40,000 square feet of conference space
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1976
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 3.24 per accommodation, per night
  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Spa access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 27 to 45 for adults, and USD 20 to 40 for children
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 30 per day
  • Late check-out fee: USD 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Head Marriott
Hilton Head Marriott Resort
Marriott Resort Hilton Head
Hilton Head Marriott Resort Hotel
Hilton Head Marriott Resort Hilton Head Island
Hilton Head Marriott Hilton Head Island
Hilton Head Marriott Resort Spa
Marriott Hilton Head Resort Spa
Hilton Head Marriott Resort Spa
Hilton Beachfront Resort & Spa Hilton Head Island Resort

Frequently asked questions

Is a free cancellation option available at Hilton Beachfront Resort & Spa Hilton Head Island?

Hilton Beachfront Resort & Spa Hilton Head Island offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Beachfront Resort & Spa Hilton Head Island?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hilton Beachfront Resort & Spa Hilton Head Island on Mar 29, 2026 start from $280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton Beachfront Resort & Spa Hilton Head Island?

This resort is situated in Mid Island, just steps from Palmetto Dunes Club and Palmetto Dunes Beach, and within a short walk of Robert Trent Jones Golf Course. You'll also find The Golf Courses of Palmetto Dunes and Robert Trent Jones Oceanfront Course less than a mile away.

Is there parking available at Hilton Beachfront Resort & Spa Hilton Head Island?

Yes, valet parking is offered for USD 30 per day and self parking is available for USD 20 per day. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hilton Beachfront Resort & Spa Hilton Head Island?

Spa Soleil is the resort's spa and services include aromatherapy, massages, and mani/pedis.

Are there luxury amenities available at Hilton Beachfront Resort & Spa Hilton Head Island?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a beachfront restaurant, and a poolside bar at this resort.

Does Hilton Beachfront Resort & Spa Hilton Head Island feature a casino?

No, Hilton Beachfront Resort & Spa Hilton Head Island doesn't have a casino.

Will I find an indoor pool at Hilton Beachfront Resort & Spa Hilton Head Island?

Yes, this resort has an indoor pool along with 2 outdoor pools. Guests have pool access between 7:00 AM and 9:30 PM.

Is Hilton Beachfront Resort & Spa Hilton Head Island a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including a beachfront restaurant, 2 outdoor pools, and a poolside bar.

Does Hilton Beachfront Resort & Spa Hilton Head Island have a hot tub?

No, but this resort does have a steam room.

Does Hilton Beachfront Resort & Spa Hilton Head Island have a restaurant with a breakfast menu?

Yes, Hilton Beachfront Resort & Spa Hilton Head Island has 5 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Hilton Beachfront Resort & Spa Hilton Head Island allow pets to stay for free?

No, pets aren't allowed at Hilton Beachfront Resort & Spa Hilton Head Island.

Does Hilton Beachfront Resort & Spa Hilton Head Island have connecting rooms available?

Yes, this resort has connecting rooms you can book for your group event or vacation.

What is the closest airport to Hilton Beachfront Resort & Spa Hilton Head Island?

The closest major airport to Hilton Beachfront Resort & Spa Hilton Head Island is Hilton Head Island Airport (HHH), which is 6.1 mi away (16 minutes by car). Another top airport is Savannah - Hilton Head International Airport (SAV), which is around 28.9 mi away.

Are there rooms with balconies at Hilton Beachfront Resort & Spa Hilton Head Island?

Yes, every guestroom at Hilton Beachfront Resort & Spa Hilton Head Island comes with a balcony and some offer ocean and resort views.

Does Hilton Beachfront Resort & Spa Hilton Head Island have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Beachfront Resort & Spa Hilton Head Island.

Hilton Beachfront Resort & Spa Hilton Head Island Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 804 out of 1427 reviews
Rating 8 - Good. 289 out of 1427 reviews
Rating 6 - Okay. 182 out of 1427 reviews
Rating 4 - Poor. 91 out of 1427 reviews
Rating 2 - Terrible. 61 out of 1427 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great friendly check in and out, great service in restaurant and great time at indoor pool area
Stayed 1 night in Dec 2025

6/10 Okay

Kimberly

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
View was spectacular. Location was good. Hotel needed an update. Bed and pillows were horrible (e.g., too soft, indented from use, totally uncomfortable). Wouldn’t pick again as a result.
Stayed 3 nights in Dec 2025

10/10 Excellent

Narayana, CUMMING

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a pleasant stay with family , Front desk staff Anais is the best . on the 9th floor with Oceanfront view with morning sun rise is the best thing you can experience. Anais offered us free dinner for our family of 4 at the Blue Restaurant and also gave us Breakfast coupons next day to make our stay even more delightful. Thanks Anais , we will definitely come back .
Stayed 2 nights in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Absolutely beautiful hotel. Amazing amenities including heated indoor pool and jacuzzi. The outdoor jacuzzi with the ocean view was heavenly! Staff were outstanding in every way... friendly, helpful, and courteous. They made everything easily accessible and enjoyable, even offering a free shuttle to Shelter Cove, which we chose not to do because we were enjoying the hotel so much. The price for our room was very reasonable. The food was delicious, including room service. Our ocean view room gave us a beautiful sunrise from t!
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Stayed 2 nights in Dec 2025

6/10 Okay

Falisha, Newark

Stayed 1 night in Nov 2025

4/10 Poor

Adam

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff was the only saving grace and they were grossly understaffed. We had to switch rooms due to cockroaches and were left behind by the complimentary shuttle service off site because the drivers did not want to stay at work. Great location, staff is not treated correctly by management despite their efforts, and Hilton needs to start to invest in these types of locations where expectations are more than it is an "OK" place to stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the beach
Stayed 2 nights in Dec 2025

10/10 Excellent

Ngone Lon

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went during low season so hard to judge
Stayed 2 nights in Nov 2025

10/10 Excellent

Morgan

Traveled with family
Room was comfy and the view was stunning.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Front desk staff
Stayed 2 nights in Dec 2025

4/10 Poor

hong tack

Disliked: Cleanliness
Stayed 2 nights in Nov 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and very spacious and nice. The hotel is beautiful. The staff are friendly and attentive. Will def come back
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overall state was great the staff was very attentive to all your needs and the views on the ocean side were just gorgeous
Stayed 3 nights in Nov 2025

10/10 Excellent

TINA

Liked: Cleanliness, amenities, property conditions & facilities
The grounds and how friendly the staff was
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We checked in for a 5 night stay on Wednesday. When we checked in, the safe in our room was locked closed so we could not use it. We notified Guest Services and they sent engineers who messed with the safe for a while but couldn’t fix it and left. Two days later we notified management again that the safe was locked closed and they sent another engineer to give us a new safe - so from Wednesday through Friday we had no in-room safe. The hotel gave us a $100.00 credit. Then when we checked in we put some carbonated drinks in the refrigerator and it froze them all and the cans exploded. We complained and they gave us a new refrigerator after we had been in the room for three days. The second night, when the maid made up the room she did not give us fresh towels and she took the used towels, so we didn’t have towels. The hotel is in a great location, but the management is just not up to snuff - I suggest you stay somewhere else when visiting Hilton Head Island.
Stayed 5 nights in Nov 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevators weren't working and we were on the 7th floor with a child.
Stayed 1 night in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second time here for Thanksgiving. Our visit was perfect! The hotel was absolutely spotless & smelled fantastic!!
Always enjoy the Christmas trees
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities
There were a few issues and the manager and staff made it right and the stay was wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Mandie, Saratoga Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Antione

Liked: Cleanliness, staff & service, amenities
Room was excellent
Stayed 1 night in Nov 2025

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service
Not a good experience. We originally had a room with a partial ocean view. But when we checked in, we were "upgraded" to a suite that overlooks a metal roof. No ocean, no trees. Then the TVs wouldn't work so we contacted the the customer service two different times. Nobody ever fixed the TVs. When the fan came on in the room a bunch of white stuff blew out of the vent in the bedroom and it looked like snow all over our floor. We talked to a couple of housekeepers to see if they could clean it up but nobody did. Then we had the air set on low but it never really cooled off in the room.
Vent above room full of white stuff.
It blew all over the floor.
Stayed 1 night in Nov 2025

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