There was very good communication with Sue, the owner, throughout the process. The cottage is exactly as described on the website. It is located in the heart of Hay-on-Wye, which has a fantastic selection of shops and eateries.
The cottage was very comfortable for our party of three adults and a dog. It is well equipped and has the benefit of a small courtyard garden, which is a real sun trap.
We particularly liked the fact that there were a number of walks from the cottage, so we didn't need to use our cars. We have already discussed returning to the cottage next year and would certainly recommend it to anyone visiting this area.