The property was nice, but not everything was cleaned when we got there. There was sticky stuff like a drink or candy on my nightstand and it looked like the floors had not been swept. The kitchen and bathrooms were clean otherwise. We had to go buy toilet paper. 1 roll isn't enough for 4 people for 4 days, but ingles is a short drive away. The process was easy, getting the key, getting in, etc and a very nice quiet neighborhood.