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Best Western The Grand Hotel Hartlepool

Property class: 3

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Photo gallery for Best Western The Grand Hotel Hartlepool

A spacious living room with grey upholstered furniture, a flat-screen TV mounted on the wall, and large windows allowing natural light.
A hotel room with a bed, a sofa, a coffee table, a TV, and a lamp.
A grand ballroom with ornate chandeliers, high ceilings, and elegant drapery.
A reception area with a dark wood reception desk, a wall-mounted sign reading "Wishing You a very warm welcome to the Best Western Grand Hotel," and three pendant lights above the desk.
A historic red brick building with multiple windows and a prominent entrance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

View in a map
Swainson Street, Hartlepool, England, TS24 8AA
  • Place, Victoria Park
    ‪3 min walk‬
  • Place, Hartlepool Maritime Experience
    ‪10 min walk‬
  • Place, Monkey Statue
    ‪17 min walk‬
  • Airport, Durham (MME-Teesside Intl.)
    ‪36 min drive‬

Room options

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with a large bed, a bedside table with a phone, a framed picture on the wall, and a window with sheer curtains.

Standard Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a table, a radiator, a window with curtains, a TV mounted on the wall, and a red lamp.

Standard Room, 1 Twin Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, red and white bedding, a wooden headboard with a light, a small round table, a chair, and a mirror.

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds, Non Smoking

A hotel room with a large bed, two armchairs, a small table, and two windows with curtains.

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Double Bed, Non Smoking

A modern bathroom with a bathtub, a sink, a toilet, and a potted plant.

Suite, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Superior Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Suite with 1 Double Bed and Sitting Area - Non-Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

1 Double 1 Single, Non-Smoking, Family Room, Standard Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Hartlepool

Best Western The Grand Hotel Hartlepool places you within a 10-minute stroll of Milll House Leisure Centre and Victoria Park. This 48-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Victoria Park - 3 min walk - 0.2 miles
  • Milll House Leisure Centre - 6 min walk - 0.4 miles
  • Hartlepool Maritime Experience - 10 min walk - 0.6 miles
  • Monkey Statue - 17 min walk - 0.9 miles
  • Ward Jackson Park - 3 min drive - 1.0 mile

Getting around

  • Hartlepool Station - 5 min walk
  • Durham (MME-Teesside Intl.) - 47 min drive

Restaurants

  • ‪King Johns Tavern - ‬4 min walk
  • ‪The Showroom - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Clarendon - ‬5 min walk
  • ‪The Ward Jackson (Wetherspoon) - ‬5 min walk

About this property

Best Western The Grand Hotel Hartlepool

Guests of Best Western The Grand Hotel Hartlepool enjoy access to free WiFi in public areas, meeting rooms, and conference space. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include coffee/tea in a common area, laundry facilities, and a banquet hall.
Guests can enjoy free WiFi and satellite TV. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, ironing boards, and desks.

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  • Parking included
  • Free WiFi
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  • Breakfast available
8.4 out of 10, Very Good, 317 reviews
$102 nightly
The price is $122
Sep 10 - Sep 11
Total with taxes and fees
The Marine Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 9.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Grand Reastaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 9.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Property is also known as

Best Western Grand Hotel Hartlepool
Best Western Grand Hartlepool
Best Western Grand Hotel
Best The Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel
Best Western The Grand Hotel Hartlepool Hartlepool
Best Western The Grand Hotel Hartlepool Hotel Hartlepool

Frequently asked questions

What's there to see within easy reach of Best Western The Grand Hotel Hartlepool?

This hotel in Hartlepool is within a 10-minute walk of Hartlepool Maritime Experience, Milll House Leisure Centre, and Victoria Park. You'll also find Museum of Hartlepool and Monkey Statue less than a mile away.

How much does it cost to stay at Best Western The Grand Hotel Hartlepool?

As of Sep 9, 2026, prices found for a 1-night stay for 2 adults at Best Western The Grand Hotel Hartlepool on Sep 25, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western The Grand Hotel Hartlepool?

Yes, self parking is offered for free at the hotel.

Does Best Western The Grand Hotel Hartlepool include a casino?

No, Best Western The Grand Hotel Hartlepool doesn't have a casino.

Will I find an indoor pool at Best Western The Grand Hotel Hartlepool?

No, there is no indoor pool at this hotel.

Is Best Western The Grand Hotel Hartlepool good for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and 24-hour room service as well as a restaurant.

Does Best Western The Grand Hotel Hartlepool have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western The Grand Hotel Hartlepool have a restaurant that serves breakfast?

Yes, Best Western The Grand Hotel Hartlepool serves a cooked-to-order breakfast for a surcharge each morning at The Grand Reastaurant.

Will Best Western The Grand Hotel Hartlepool allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western The Grand Hotel Hartlepool for a fee of GBP 10.00 per pet, per night.

Does Best Western The Grand Hotel Hartlepool have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western The Grand Hotel Hartlepool?

The closest major airport to Best Western The Grand Hotel Hartlepool is Durham (MME-Teesside Intl.), which is 23.1 mi away (47 minutes by car).

Are there rooms with balconies at Best Western The Grand Hotel Hartlepool?

No, there aren't any guestrooms at Best Western The Grand Hotel Hartlepool that offer a balcony.

Does Best Western The Grand Hotel Hartlepool have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western The Grand Hotel Hartlepool.

Best Western The Grand Hotel Hartlepool Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 383 reviews
Rating 8 - Good. 126 out of 383 reviews
Rating 6 - Okay. 67 out of 383 reviews
Rating 4 - Poor. 34 out of 383 reviews
Rating 2 - Terrible. 31 out of 383 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay, all most a home from home.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Desmond

I stay here regularly and it always have a great experience. Staff are friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here. The curry house in the basement is well worth a visit.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay here. Great room a d staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice hotel, dog friendly, bar was very nice, only issue is there’s not really any parking
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with convenient parking, no breakfast available which was disappointing. Check in was quick and efficient. Easy to get to with plenty of dining choices nearby.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and close to thectown and train station. Great Curry house in the basement.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here regularly. Staff are always helpful. Rooms are spacious and clean. Breakfast is decent. Would recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Derek

Liked: Staff & service, amenities, property conditions & facilities
Staff Friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and grwat staff as always.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Alway clean and the staff are polite. Easy parking and a great curry housebin the basement.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and tidy and excellent breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Paul

Alway a nice room and friendly staff
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid Victorian hotel building right in the centre of the town. Beautifully restored. Clean and comfortable with friendly helpful staff - just needs a few more of them.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Yes. just next door but with limited time but perfect for me.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated… Yes!!! Comfortable and pleasant staff … YES!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another clean and spacious room. Will be back.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Kulwant

Liked: Staff & service, amenities
Room was big and staff were pleasant
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Geoffrey

Disliked: Cleanliness, staff & service, amenities
Hotel need managing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Clean room very helpful staff. Convenient parking
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Great room very spacious and clean.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Bryan

Liked: Staff & service, property conditions & facilities, room comfort

Lovely hotel and indian restaurant and bar

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Stayed 1 night in Sep 2025

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