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The Palace Guest House

3.5 star property
Suburban guesthouse with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Palace Guest House

Front of property
Airport shuttle
Family Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk
Free self parking
Breakfast, lunch, dinner served; international cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
115 Bishop Gaul Ave, Harare, Harare Province
  • Place, Avondale Shopping Centre
    ‪2 min drive‬
  • Place, Harare Sports Club
    ‪4 min drive‬
  • Place, National Sports Stadium
    ‪7 min drive‬
  • Airport, Harare (HRE-Harare Intl.)
    ‪18 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Accessible, Non Smoking

Family Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Family Room, 2 Double Beds, Accessible, Non Smoking

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, Accessible, Non Smoking

Standard Room, Accessible, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Standard Room, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Non Smoking

1 bedroom, premium bedding, individually furnished, desk

Executive Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room, Non Smoking

Luxury Room, Non Smoking | 1 bedroom, premium bedding, individually furnished, desk

Luxury Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | 1 bedroom, premium bedding, individually furnished, desk

Basic Room

7.2 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Harare

Located within a mile (2 km) of Avondale Shopping Centre, The Palace Guest House is within 2 miles (3 km) of Avondale Flea Market. This 3.5-star guesthouse has 22 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.
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What's nearby

  • Avondale Shopping Centre - 2 min drive - 1.0 mile
  • Harare Gardens - 3 min drive - 1.9 miles
  • Harare Sports Club - 4 min drive - 2.2 miles
  • Fife Avenue Shopping Centre - 5 min drive - 2.9 miles
  • National Sports Stadium - 7 min drive - 3.4 miles

Getting around

  • Harare (HRE-Harare Intl.) - 28 min drive

Restaurants

  • ‪Urban Heartbeat - ‬4 min drive
  • ‪Vali's Bakery & Café - ‬17 min walk
  • ‪The Edge Café - ‬4 min drive
  • ‪KFC - ‬16 min walk
  • ‪Londoner's Bar - ‬2 min drive

About this property

The Palace Guest House

Suburban guesthouse with a 24-hour front desk and a restaurant
At The Palace Guest House, guests have access to free WiFi in public areas, refrigerator in a common area, and laundry facilities. There's free parking, and an airport shuttle (available 24 hours) for USD 20.00 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with access to locker space, dry cleaning/laundry, and tours or tickets. Additional amenities include a water dispenser, a communal living room, and barbecue grills.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers and free toiletries. Balconies, dining areas, and private yards are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:00 AM to 9:30 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Florence

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 30 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 2.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 20.00 (one-way), (up to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 10:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Palace Guest House Guesthouse Harare
Palace Guest House Guesthouse
Palace Guest House Harare
Palace Guest House
The Palace Guest House Harare
The Palace Guest House Guesthouse
The Palace Guest House Guesthouse Harare

Frequently asked questions

Are free cancellation options available at The Palace Guest House?

The Palace Guest House offers free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see near The Palace Guest House?

This guesthouse is located in Harare, close to Avondale Shopping Centre, Harare Sports Club, and Harare Gardens. You'll also find National Sports Stadium and Longcheng Plaza within a short drive.

Is there parking available at The Palace Guest House?

Yes, self parking is offered for free at the guesthouse.

Does The Palace Guest House feature a casino at the property?

No, The Palace Guest House doesn't have a casino.

Will I find an indoor pool at The Palace Guest House?

No, there is no indoor pool at this guesthouse.

Is The Palace Guest House good for couples?

Amenities that appeal to couples at this guesthouse include around-the-clock room service, premium bedding, and a rainfall showerhead.

Are there hot tubs at The Palace Guest House?

No, there isn't a spa tub at this guesthouse.

Does The Palace Guest House have a restaurant with a breakfast menu?

Yes, The Palace Guest House serves an English breakfast for a surcharge each morning at Florence.

Will The Palace Guest House allow pets to stay for free?

No, pets and service animals aren't allowed at The Palace Guest House.

Does The Palace Guest House have connecting rooms?

Yes, this guesthouse has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Palace Guest House?

The closest major airport to The Palace Guest House is Harare (HRE-Harare Intl.), which is 10.3 mi away (28 minutes by car).

Are there rooms with balconies that I can book at The Palace Guest House?

Yes, every accommodation at The Palace Guest House comes with a balcony with some featuring garden views.

The Palace Guest House Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 66 out of 240 reviews
Rating 8 - Good. 68 out of 240 reviews
Rating 6 - Okay. 57 out of 240 reviews
Rating 4 - Poor. 21 out of 240 reviews
Rating 2 - Terrible. 28 out of 240 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hospitality and the environment is pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Business traveler, Traveled with partner
Great stay all the time
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Reccomend

Good , quite atmosphere.Comfortable easy check inn
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Stayed 2 nights in Jun 2025

2/10 Terrible

Hazel Kudzai

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Priscilla

Stayed 1 night in Mar 2025

2/10 Terrible

Sheckly

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches. Bed bugs. Unclean. Never staying here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Stayed 1 night in Mar 2025

8/10 Good

Kaibos

Liked: Staff & service, property conditions & facilities
Staff very responsive
Stayed 1 night in Feb 2025

10/10 Excellent

Seth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this property excellent ratings because they deserve it. Keep in mind, though, that that it's within the parameters of a very inexpensive lodging option.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place has great self catering and laundry facilities.
Stayed 4 nights in Jan 2025

10/10 Excellent

Blessed

Stayed 1 night in Dec 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service
I didn't like how the washrooms was one serving 3 rooms
Stayed 8 nights in Dec 2024

6/10 Okay

Tichatonga, Harare

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Booked executive room for 2 nights. Linen and toiletries were never changed. Access to the executive rooms was disappointing. passing through dangerous paths. Was please with internet speed. hot water was available
Stayed 2 nights in Nov 2024

6/10 Okay

Tendayi

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teklu Erkossa

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff is supportive. The room is clean, but they do not change the bedsheets, and there is no towel in the room. Food is non-existent and very expensive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Oliver

Stayed 1 night in Apr 2024

2/10 Terrible

Bernadette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty place

Stayed 3 nights in Oct 2024

2/10 Terrible

Denzel IP

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted by The Palace Guest Lodge

The place is filthy dirty with torn furniture,i booked a room with insuit but they gave me the one without,i was sharing a bathroom and a toilet with 4 other guests who were in different rooms,The toilet is disgusting with old plastic dirty seat,the door is broken as shown on the picture,the shower looked like a public toilet,just look at the pictures ,that place has no microwaves,no guests fridges,theres no plugs i couldn't even charge my laptop so i could work . What they advertise is not what they have,their staff looks very tired and weak ,i have been traveling for the past 15 years but i have never seen such a disgusting place ,TV doesn't have remote,i can write a whole book but in short let me say this THE PALACE GUEST LODGE DOESN'T DESERVE TO BE LISTED ON THIS APP .I will never ever in my life book there again because its like taking money and throwing it in a sewage pipe.
Dirty sheets
Dirty sheets on bed
Dead 4n yet they say it works😅😅
Stayed 3 nights in Aug 2024

8/10 Good

Geoffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shelton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service n the place is clean
Stayed 1 night in Jul 2024

8/10 Good

Linda, Accra

Liked: Cleanliness, staff & service, property conditions & facilities
The place is affordable and the staff are really nice and welcoming.the environment is ok
Stayed 5 nights in Jul 2024

10/10 Excellent

Theopora

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to access
Stayed 1 night in Jun 2024

6/10 Okay

Tatenda

Disliked: Staff & service
Stayed 1 night in Jun 2024

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