elaya hotel hannover city

Hotel connected to a rail/subway station in Hannover with 3 restaurants

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Photo gallery for elaya hotel hannover city

Exterior
Buffet breakfast on weekends (EUR 16 per person)
2 bars/lounges
Standard Double Room | Room amenity
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar

Explore the area

View in a map
Friedrichswall 21, Hannover, 30159
  • Place, New Town Hall
    â€Ș3 min walk‬
  • Place, Maschsee
    â€Ș7 min walk‬
  • Place, Heinz von Heiden Arena
    â€Ș12 min walk‬
  • Airport, Hannover (HAJ)
    â€Ș21 min drive‬

Room options

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Hannover

Located in Mitte, elaya hotel hannover city is next to KUBUS Municipal Gallery and Europe Gallery. This 40-room, 3-star hotel has 3 restaurants and 2 bars/lounges, along with free in-room WiFi. Centrally located in Hannover, the hotel is connected to a rail/subway station, and a short walk from Aegidienkirche and Museum August Kestner.

What's nearby

  • New Town Hall - 3 min walk - 0.2 miles
  • Old Town Hall - 6 min walk - 0.3 miles
  • Hanover Christmas Market - 7 min walk - 0.4 miles
  • Maschsee - 7 min walk - 0.4 miles
  • Heinz von Heiden Arena - 12 min walk - 0.7 miles

Getting around

  • Aegidientorplatz U-Bahn - 4 min walk
  • Hannover (ZVR-Hannover Central Train Station) - 13 min walk
  • Hannover Airport (HAJ) - 26 min drive

Restaurants

  • â€ȘBlock House - ‬5 min walk
  • â€ȘKUHnstWERK - ‬4 min walk
  • â€ȘMeiers Lebenslust - ‬1 min walk
  • â€ȘMasa Restaurant - ‬7 min walk
  • â€ȘGOSCH-Sylt an der Markthalle - ‬4 min walk

About this property

elaya hotel hannover city

Hotel connected to a rail/subway station in Hannover with 3 restaurants
Guests of elaya hotel hannover city enjoy free WiFi in public areas, coffee in a common area, and a TV in a common area. Offsite parking is offered for a fee. A multilingual staff is on hand to help with luggage storage, and offer sightseeing advice. This smoke-free hotel also has a vending machine.
40-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. IPads, hair dryers, and wardrobes or closets are also available. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 16 per day); discounts available
  • Street parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • iPad

Food and drink

  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (6:30 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 16 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Arthotel ANA Prestige
Elaya Hannover City Hannover
elaya hotel hannover city Hotel
elaya hotel hannover city Hannover
elaya hotel hannover city Hotel Hannover
elaya hannover city ehemals Arthotel Ana Prestige

Frequently asked questions

Is a free cancellation option available at elaya hotel hannover city?

Elaya hotel hannover city offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see near elaya hotel hannover city?

This hotel is situated in Mitte, just steps from Theater am Aegi and Europe Gallery, and within a short walk of New Town Hall. You'll also find Old Town Hall and Hanover Christmas Market less than a mile away.

Is there parking available at elaya hotel hannover city?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 16 per day (discounts available).

Does elaya hotel hannover city include a casino?

No, elaya hotel hannover city doesn't have a casino.

Will I find an indoor pool at elaya hotel hannover city?

No, there is no indoor pool at this hotel.

What do couples enjoy most about elaya hotel hannover city?

There are plenty of amenities for couples at this hotel, including 2 bars, 3 restaurants, and a nature reserve.

Are there hot tubs at elaya hotel hannover city?

No, this hotel doesn't have a spa tub.

Does elaya hotel hannover city have a restaurant with a breakfast menu?

Yes, elaya hotel hannover city has 3 restaurants, and serves buffet breakfast on weekend mornings for a surcharge.

Will elaya hotel hannover city allow pets to stay for free?

Yes, pets stay free at elaya hotel hannover city.

Are there connecting rooms at elaya hotel hannover city?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to elaya hotel hannover city?

The closest major airport to elaya hotel hannover city is Hannover Airport (HAJ), which is 13.2 mi away (26 minutes by car).

Can I book a room with a balcony at elaya hotel hannover city?

No, you won't find guestrooms with balconies at elaya hotel hannover city.

elaya hotel hannover city Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 17 out of 64 reviews
Rating 8 - Good. 21 out of 64 reviews
Rating 6 - Okay. 13 out of 64 reviews
Rating 4 - Poor. 8 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Anais

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Ok but Did not clean my room

The location was good and the room was clean however I had the sign to please clean my room up for two days and it was not cleaned. On the second day I mentioned it at the front desk and all they did was make my bed and replace one towel. They didn't vacuum, replace visibly dirty sheets or even wipe around the sink. That was disappointing and highly affected the overall rating.
Stayed 5 nights in Jul 2025

4/10 Poor

Ava

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Lock box code didn’t work, sat outside the hotel at 1am for over half an hour whilst it was sorted. Friend had a seizure whilst outside and hit her head on the pavement. When in rooms one colleague power went out and had to be switched to another room, my room was dirty on the floor and my feet were full of dust and dirt. Overall just really poor for the money we paid
Stayed 2 nights in Jul 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
I can not say enough good things about Antje and her team!! From connecting with them a week before I arrived to the day I walked in the front door to the day I left, they were professional, friendly, helpful and engaging!! Very much a family feeling! The morning breakfast is fantastic!! They have a small bar right at reception with fantastic local beer and small pizza to order! This is a wonderful boutique style hotel! I will be back!
Stayed 7 nights in Mar 2025

6/10 Okay

Donna

Traveled with family
Stayed here for one night before flying home. Hotel is approx 10 mins walk from main station through city centre. Sits on a busy main road directly across from Town Hall, which is stunning to say the least. Rooms were ok, we booked two. The were clean, but a toothbrush was left in the shower in our room, and a previous travellers tshirt in my sons room wardrobe, so perhaps not checked thoroughly. When we arrived, we were met with a sign on the door saying reception was closed at 6pm and call a hotel in Hamburg to gain entry. After a few panicky minutes, we found lock boxes and an email sent whilst travelling to tell us the code. Not exactly customer friendly. However reception opened at 6am following morning. Breakfast was provided, which was basic, I think as the hotel was strangely quite. Could do better in terms of customer experience. But stay was ok.
Stayed 1 night in Jun 2024

4/10 Poor

JONG

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Stavros

Stayed 1 night in Oct 2025

8/10 Good

Andreas

Da stimmt Preis und Leistung. Das Zimmer war modernisiert und das FrĂŒhstĂŒck i. O.
Stayed 1 night in Oct 2025

6/10 Okay

Krister

Söt
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, gutes FrĂŒhstĂŒck, zentral gelegen

Stayed 1 night in Oct 2025

6/10 Okay

Katy

Gut gelegen, Haustrierfreundlich und große Zimmer. Das Haus ist schon in die Jahre gekommen und zu genau h
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
PĂŠnt rent vĂŠrelse. Morgenmaden er for dyr i forhold til udbud - der mangler ost.
Stayed 2 nights in Aug 2025

4/10 Poor

Ingo

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Ingo

Liked: Cleanliness, staff & service
Das Hotel ist ziemlich in die Jahre gekommen, das Bad mini, die Dusche mit Vorhang ein Graus. Wasserdruck mĂ€ĂŸig, dafĂŒr Temperatur schwankend, sehr hellhörig. Zum GlĂŒck ist das Personal sehr freundlich, das FrĂŒhstĂŒck ordentlich.
Stayed 1 night in Aug 2025

2/10 Terrible

Dr Anne

Disliked: Staff & service
Unmögliches, einchecken, niemand geht. Bei der Telefonnummer, die angegeben ist dran, keine vorab Übersendung des Codes, unmöglich!
Stayed 1 night in Aug 2025

4/10 Poor

Ghita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Simone

Traveled with group

Ganske fint

Overordnet fint hotel, lidt mangelfuld rengĂžring, men ellers ikke noget.
Stayed 1 night in Jul 2025

6/10 Okay

Roger

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Convinient walking distance to city center so well located. At our stay we got a room on 4th stock with a non working elevator. Search criterias before booking, parking and a/c ,no a/c in the hotel and external parking in the surrounding.
Stayed 4 nights in May 2025

10/10 Excellent

MarĂ­a Rosario

Stayed 1 night in May 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

Peter D.

Disliked: Cleanliness, property conditions & facilities

Very messy

The hotel is messy. There is clutter in many places, including cleaning supplies (cloths, cleaning agents), garbage bags with used bed linen, cardboard boxes with products for room replenishment. This is not only when they are cleaning. The vacuum cleaners are just pushed into the corner of the hallway. There are empty plant boxes and empty refrigerators. Room cleaning is very poor. The hotel appears very worn. The staff are polite and seem service-minded. But their appearance, clothing, and general behavior are not what you would expect from a service business or even a medium-quality hotel. For example, the reception is empty while the receptionist is smoking on the street. Breakfast was acceptable. There is no coffee maker or similar in the rooms. Soap and shampoo bottles are maybe half full if you're lucky. The good thing about them not tidying up is that you can find an extra bottle of mineral water in the hallway from the cardboard boxes. The location is good. Although the hotel stay is not expensive, it is still far too costly for the value provided. Overall, the hotel seems poorly and unprofessionally managed. It is not the worst - but definitely among the worst hotels I have stayed at.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Loistava sijainti, kehnohko palveluasenne

Kirjasivat yöpymisten mÀÀrÀn itse vÀÀrin avainkortille, jolloin kortti lakkasi yllÀttÀen toimimasta. Korjasivat asian, mutta eivÀt pahoitelleet. Hissi ei toiminnassa, jyrkÀt portaat, monta kerrosta. SÀngyn alla pölypalloja, sieltÀ ei siivottu. Muuttuneesta etuoven aukiolosta ei tiedotettu riittÀvÀsti, liukuovessa oli lappu jota ei edes nÀhnyt jos ovi oli valmiiksi auki (jos avainkortit eivÀt olisi toimineet tuolloin, olisimme jÀÀneet yöksi ulos). Henkilökunta ei hymyillyt, paitsi aamiaishuoneen viehÀttÀvÀ nuori nainen ja reipasotteinen mieshenkilö joka kerÀsi astioita. Hotellin sijainti loistava ja sÀnky mukava. Kylpyhuoneen pesuaineet huonolaatuisia ja niitÀ oli pienet mÀÀrÀt isojen purkkien pohjalla, vaikea saada sieltÀ mitÀÀn tulemaan.
Stayed 6 nights in Mar 2025

2/10 Terrible

Martina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, Frankfurt

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mein Zimmer war an vielen Stellen nicht sauber und beim FrĂŒhstĂŒck fehlten auch viele Dinge. Das Preis/LeistungsverhĂ€ltnis passt einfach nicht!
Stayed 1 night in Jan 2025

6/10 Okay

Quentin

Stayed 1 night in Jan 2025